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El Lago Waters Resort

3.5 of 5
41 The Entrance Road, The Entrance, New South Wales 2261, Australia
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El Lago Waters Resort
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El Lago Waters Resort
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125 reviews from our community

Traveler rating
    10
    28
    26
    25
    36
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39
42
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (30)
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    (26)
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    (34)
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    (35)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Exceptional stay here at el lago. Definietly got what it was worth. Fantastic family and great pool. Helpful staff and all! Only rhing id say to irovw is the unlock your room system as u cant bring the card near metal devices.

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I believe, you get what you pay for. We got a bargain price in comparison to other accommodation options, so I will review accordingly. Clean room, nice view, clean bathroom. Service from the staff was amazing, especially Kim (I think that was her name!) and Mark. Always polite, said hello/goodbye every time we passed by. Considering this is a cheaper... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked online to check in on Good Friday. We chose a family room with lake views. When we checked in we were given a room facing a side street with no views. The room had a terrible stench, reminded me of being in a very smelly public toilet. When we queried about not having the room that we booked... More 

Was this review helpful? Yes 3
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have stayed at El Lago waters 5 times over the last 2 years - all bought with Scoopon or Cudo vouchers - in the beginning the vouchers were good value for money - although the resort (and I use that term lightly) is past it's use by date. But the last time we were there I was totally shocked... More 

Was this review helpful? Yes 2
Sanctuary Point, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The motel is getting on and needs a re-vamp, heard that there is new owners and they are re-decorating it, I wish them all the best as I love the place. the Staff from the receptionist to the housekeeping are the best. always helpful and considerate. I receive a bottle of red wine for our anniversary after just having a... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived very late, greeted by friendly night manager with easy check in. Room was clean, bed comfortable for good sleep, private gated balcony overlooking pool perfect for morning coffee and relax. Stayed several times, always a good experience.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2015 via mobile

Checked in 2 days ago to surprise my teenage daughter on a small vacation. Bathrooms are dirty with cockroaches. Linen was mouldy. Furniture is falling apart. Front door is damaged not safe for two females. Reception staff weren't helpful at all. Does not compare to pics online. Do not stay here. The El Lago Tourist Park is worse. Overall do... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 13, 2015

We arrived at this hotel to a dirty room, dirty sheets, dirty bathroom and shower that leaked. We let that slide but on the 3rd night while my partner was sleeping I heard a crackle sound coming from the electricity card slot in the room, I walked over to it and could smell burning wiring and plastic plus the crackle... More 

Was this review helpful? Yes 3
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 12, 2015

I was one of the families that was told this accommodation was mistakenly overbooked this long Australia Day weekend. They had overbooked 10 people by mistake!! They were unable to find us any suitable alternative accommodation and we were notified by the people we booked with, only 3 hours prior to check in, so by that time, we had packed... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2015

I booked two villas for a family of 12 for 4 days. We checked in 1hr early, only to find one of the rooms won't be ready til 3pm. Paid our rooms in full and only to find our rooms wasn't door to door when I specifically requested & reception said no problem that was arranged. They weren't able to... More 

Was this review helpful? Yes 2
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