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El Lago Waters Resort

3.5 of 5 41 The Entrance Road, The Entrance, New South Wales 2261, Australia
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El Lago Waters Resort
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El Lago Waters Resort
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114 reviews from our community

Traveler rating
    9
    25
    26
    25
    29
See reviews for
34
40
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Sydney, Australia
1 review
1 of 5 stars Reviewed 3 days ago NEW

I had booked the australia day long weekend stay at this hotel thru booking.com, to find out when we arrived that booking .com had overbooked 10 rooms , for one we were not notifed by the resort of this and made our way packed with the kids and one of them was ill with tonisilitis could not leave him alone... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is an absolute disgrace to the central coast!!! We booked 5 rooms in the caravan park & they had double booked them yet they had the nerve to get angry because we were angry!!! They ruined our long weekend and they had compassion at all! No customer service at all. The receptionist raised her voice and expected us... More 

Was this review helpful? Yes
Sydney, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the most Discusting motel we have ever stayed in. No top sheet, had to sleep under a smelly, prickly old blanket,no towels until repeated requests finally gave Us two. Fridge hadn't been defrostedrfor years i am Sure! Our friends still had feaces in toilet, full ashtrays, empty water bottles around, dirty bath and shower. Couldnt get out guick... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived to find dirty laundry propping our door open (this dirty laundry sat outside our door for 30+hours even after notifying reception) beds made with ill fitting sheets (did not fit the bed at all) bathroom was not clean, long black hair was all over the floor in the bathroom, aswell as pubic hair in shower (and nightstand beside... More 

Was this review helpful? Yes 2
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We found this 'resort' online appearing lovely in its photos. The reality however is a different story. We we given a room where the air conditioning system was dripping, there we're scraps all over the floor and the windows smeared with fingertips. The door would get stuck opening and the bathroom was pure filth. The floors had dirt marks everywhere... More 

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the worst place I have ever stayed, it was filthy dirty and stunk. The entire place should be demolished.. Do not waste your money - the Entrance itself has also gone "downhill "big time. The Airconditioner did NOT work, TV was broken, bathroom dirty, carpets filthy & smelly, kitchen - unusable. I had to buy cleaning products myself... More 

Was this review helpful? Yes 4
Hawkesbury, New South Wales, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed two nights, no pool, no breakfast facilities, very slow service, no mattress protector and sheet barely covered the mattress. Every visitor I spoke to staying said they were very unhappy with the cleanliness, our room was fine but in need of a makeover, paint peeling from walls in shower and generally 'tired'. I've stayed at El Lago 4... More 

Was this review helpful? Yes 2
Ryde, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked a night away from work and home for myself and my partner for a weekend and enjoyed the time immensly :) the service of the staff was above and beyond in assisting us as we had never been to the entrance before. On arrival the staff offered us a bottle of wine as she knew we where having... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This has got to be the worse hotel I have stayed in my life. I can rate this a 1 star hotel. We stayed 4 nights and not once did we get room service which or very unprofessional and unclean. We had to go buy our own bath towels because they only supplied 2 towels for the whole 4 nights... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

To sum up, It doesnt have a kitchen. No stove/ place to cook food. Had to drink water from bathroom, because there was no tap anywhere else. The bathroom was nice and useable. The room was nice and clean when we first entered. Apart from that, the room service was not done on the second day as promised (had to... More 

Was this review helpful? Yes 4
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Additional Information about El Lago Waters Resort

Address: 41 The Entrance Road, The Entrance, New South Wales 2261, Australia
Location: Australia > New South Wales > The Entrance
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Lago Waters Resort 3.5*
Number of rooms: 39
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Also Known As:
El Lago Waters Hotel The Entrance

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