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All 7 The Entrance hotels

The Entrance Reef Resort

309A The Entrance Road, The Entrance, New South Wales 2261, Australia
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The Entrance Reef Resort
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Ranked #7 of 7 Hotels in The Entrance
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62 reviews from our community

Traveler rating
    0
    3
    5
    6
    48
See reviews for
26
13
2
4
Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (7)
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    (28)
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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Unsafe - room did not lock. Blood splatter on outside walls Unhygienic - bathroom not clean , hair in shower globules of green mucus in the sink . Uninviting- dark,smelly , dingy , dirty , old rooms very basic sheets /quilts not clean. Unprofessional - rude , intoxicated receptionist , dis organised , unhelpful verbally abusive and intimidating . Refused... More

Was this review helpful? Yes 3
Penrith, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 2, 2014

Booked online at short notice. The room was slightly overpriced for what it was and the grumpy lady at reception refused us early entry. Stayed in room 6 Included basic tea, coffee, toaster, jug I found the bed quite hard and uncomfortable and the quilt had cigarette burns, only 2 pillows provided which had near no stuffing and sand on... More

Was this review helpful? Yes 2
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 13, 2014 via mobile

Don't stay here if you want to get some sleep, between traffic noise, car alarms, people fighting outside and listening to the footsteps and emptying of the bladder of the person upstairs, your night will be ruined. Will never return to this place ever, I was up & ready to go super early, didn't want to spend another minute in... More

Was this review helpful? Yes 3
Liverpool, Australia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 31, 2014

We booked on line for 4 people for 2 nights..on arrival on the Friday afternoon...that they could not accomandate us.....the reception drag queen was very rude....she said we could have 2 single rooms, but we explained that's not we booked...so we decided if they couldn't supply for what we booked for we would go somewhere else....they went on to take... More

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 8, 2014

Very dark, dingy, outdated and extremely overpriced. It was the only place with a room left for the long weekend and when I arrived there I could see why. It also had that horrible smell that those old concrete block buildings often have.

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2014 via mobile

Dirty Owners rude This is the worst place i ever stayed in my life. We paid so much money to stay there which wasnt even worth it. The rooms were dirty anf our room had moulds even the smell was left on our clothes etc. The staff was so rude towards my mum. They provide no service at all they... More

Was this review helpful? Yes 4
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2014

Booked on lastminute.com. Big mistake, booked a family of 5 room and expected a decent sized room, instead it was very small and suitable for 2 people only. The receptionist was a woman with a moustache, it was a shock as we entered into the office to see a dragon lady behind the counter. A very unpleasant surprise. A man... More

Was this review helpful? Yes 3
Huskisson, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 10, 2013 via mobile

We drove 4hours to be introduced to rudest reception/owner ever!! At first we thought she was sarcastic but no just rude.. Would not recommend anyone to stay there!!! I parked in one of the car spots and was told that wasn't an allocated position!! But there was plenty of room!! She thought we were there to cause trouble!! Just so... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
1 of 5 stars Reviewed October 8, 2013

This was a last minute booking, accommodation seemed pretty reasonable for a holiday period, arrived a bit early and was told definitely couldn't book in early (or swim in the pool) while we waited. Accommodation was pretty average to say the least, not so clean, the floors were pretty dirty and not sure if the sheets had been washed from... More

Was this review helpful? Yes
Dunedin, New Zealand
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 27, 2013

worst service ever, rude. pre-paid for accommodation, got ripped off for one night. Said we'd be late, they said that was ok, all locked up when arrived. nobody around. Said they would refund us, then lied to get out of it. Smelly room/ linen. Barest essentials, dark, stuffy. dated. poor tv reception. Half lights not working. stereo didn't work.

Was this review helpful? Yes 4
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Additional Information about The Entrance Reef Resort

Address: 309A The Entrance Road, The Entrance, New South Wales 2261, Australia
Location: Australia > New South Wales > The Entrance
Price Range (Based on Average Rates): $
Number of rooms: 20
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