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All 8 The Entrance hotels

The Entrance Reef Resort

309A The Entrance Road, The Entrance, New South Wales 2261, Australia
Hotel amenities
The Entrance Reef Resort
Best prices for: 1 room 1 guest
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Ranked #8 of 8 Hotels in The Entrance
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68 reviews from our community

Traveler rating
    0
    3
    5
    8
    52
See reviews for
28
14
2
5
Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (68)
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    (7)
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    (10)
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    (17)
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    (34)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have never stayed in a place with such rude staff! Something seriously wrong with every aspect of that place. Dirty floor, man at the counter was insulting and rude, shower was broken, room was tasteless, over all Horrendous!

Was this review helpful? Yes 1
Sydney, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

This was a last minute booking...NEVER AGAIN...Air coniditioner didn't work, room was too hot to sleep in - it kept turing off after an hour even when you took the timmer off...You couldn't have the front door opened to let a breeze in as there was no screen door...Front window had been double glazed to block out the noise from... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Tried to book a room for an overseas guest for 2 days by calling the hotel. The woman on reception was outright hostile, did not want to answer any questions and told me to book it through the web. Best deal was offered on booking.com. Made a booking on the website which accepted amex. When the guest arrived she was... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Outdated motel grounds a little messy from trees air con didn't work so room was hot, smoke alarm fell down we realised no battery in it so not working, no water to drink in fridge we had spa room spa very noisy so couldn't relax. Musty smell in room. Pool was only nice thing I could day at this motel..

Was this review helpful? Yes 2
Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 4, 2015

We booked a family room for two nights.The room was never cleaned and the towels and bathroom had a really bad smell.The advertised BBQ area on our side had not been cleaned or used for years! Will not be staying there again.

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 3, 2015

We booked the 'family studio apartment' online for 2 nights however upon arrival we were told that they couldn't accomodate us as the room had been double booked. We were instead offered 2 single rooms as an alternative however this would cost more. We decided to look elsewhere for the night. Upon arrival of the 2nd day when we went... More 

Was this review helpful? Yes 4
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 8, 2014

Unsafe - room did not lock. Blood splatter on outside walls Unhygienic - bathroom not clean , hair in shower globules of green mucus in the sink . Uninviting- dark,smelly , dingy , dirty , old rooms very basic sheets /quilts not clean. Unprofessional - rude , intoxicated receptionist , dis organised , unhelpful verbally abusive and intimidating . Refused... More 

Was this review helpful? Yes 9
Penrith, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 2, 2014

Booked online at short notice. The room was slightly overpriced for what it was and the grumpy lady at reception refused us early entry. Stayed in room 6 Included basic tea, coffee, toaster, jug I found the bed quite hard and uncomfortable and the quilt had cigarette burns, only 2 pillows provided which had near no stuffing and sand on... More 

Was this review helpful? Yes 7
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 13, 2014 via mobile

Don't stay here if you want to get some sleep, between traffic noise, car alarms, people fighting outside and listening to the footsteps and emptying of the bladder of the person upstairs, your night will be ruined. Will never return to this place ever, I was up & ready to go super early, didn't want to spend another minute in... More 

Was this review helpful? Yes 5
Liverpool, Australia
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 31, 2014

We booked on line for 4 people for 2 nights..on arrival on the Friday afternoon...that they could not accomandate us.....the reception drag queen was very rude....she said we could have 2 single rooms, but we explained that's not we booked...so we decided if they couldn't supply for what we booked for we would go somewhere else....they went on to take... More 

Was this review helpful? Yes 9
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Additional Information about The Entrance Reef Resort

Address: 309A The Entrance Road, The Entrance, New South Wales 2261, Australia
Location: Australia > New South Wales > The Entrance
Price Range (Based on Average Rates): $
Number of rooms: 20
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