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Oaks Waterfront Resort The Entrance

89 The Entrance Road | (Via Duffys Lane), The Entrance, New South Wales 2261, Australia
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Oaks Waterfront Resort The Entrance
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Oaks Waterfront Resort The Entrance
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311 reviews from our community

Traveler rating
    64
    114
    71
    30
    32
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Brookvale, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We've been here twice now. For the price, they need to fix it up. (like everyone else is saying) Wake up guys and lift your game. People want fair value for money and your not giving that. No one said you had to do major renovations. Your just slipping overall. Maintenance, (including gym) cleanliness. I think you would know from... More 

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OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Casey S, I appreciate the feedback following your stay with us at Oaks Waterfront. It is always disappointing to learn we have failed to meet the expectations of return guests and am sorry you feel our standards have slipped. Oaks Hotels & Resorts encourages all our guest to share their experiences via TripAdvisor. The comfort and satisfaction of all... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Rented a waterfront room from Century 21 The Entrance, great location and views but the cleanliness of the apartment was poor. TV remote was missing, broken glasses in the cupboards, missing stove knobs, lamps not working, curtains pulled off the rails and very mouldy bath and shower. Such a shame it has been allowed to get so shabby because this... More 

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OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Thank you for your review. Oaks Hotel & Resorts manages the building and the rooms in our hotel letting pool. The apartment occupied by yourself is holiday rental privately managed through the real estate on behalf of the owner. I am sorry to read your comments regarding the apartment and would ask that you share your feedback directly with the... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

stayed at the resort last week.it is in a great location with plenty of free parking in the adjacent council car park.the restaurant has great food at reasonable cost. staff were friendly and helpful however the resort is ageing and needs update.The lounge in our unit (511) was poor the springs have collapsed and each of us had a painfull... More 

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OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Thank you for choosing to stay at Oaks Waterfront during your recent trip to The Entrance. It gives me great pleasure to read about the excellent customer service provided by the team. The building is in the course of rectification works, however these works are a lengthy project and will be ongoing until the building is complete. Until this time... More 

Gosford
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for only 2 nights. Great location. You can walking to all the restaurants. Very clean and quiet. Great value in comparison to other Motels. The bed was comfortable as were the pillows. Fantastic view from ocean front room. Will be coming back for longer stay next time.

Was this review helpful? Yes
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Thank you for your comments following your recent stay at Oaks Waterfront Resort. I am thrilled you enjoyed your stay and the apartment so much that you have decided to return. I am also glad you found our apartments great value. On behalf of the team at Oaks Waterfront we look forward to many more visits to come. More 

Sydney, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While not the most modern or slickest of hotels, we found this a lovely little getaway for a weekend trip up the coast. With two school aged kids the heated pool and spa was great, the self contained room suited us just fine and the shops and cafes at the front door of the hotel was brilliant. We've already booked... More 

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OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear NetraChetty, It is always a pleasure to read reviews from happy guests and I appreciate you recommending the resort to your friends. When holidaying with kids our heated pools and spa is always a huge plus as is an apartment style hotel. We look forward to seeing you, your family and friends soon. More 

Newcastle, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Found this hotel to be one of those places where you are located close to food precinct, lake and beach area ,Shops are within easy walking distance. It has a great pool area and large (childrens) water play area directly out the front of hotel. If you want a water view you obviously don't book with discount booking sites because... More 

Was this review helpful? Yes 1
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Thank you for choosing to stay at Oaks Waterfront and posting your review. Your review will surely provide helpful information and tips for future guests. It is great you found the room well appointed and it is agreed the resort is in a perfect location, with the lake and several good beaches close by. You are spoilt for choice when... More 

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our room was on floor 6 which smelled of mould. Our room had a wet patch which smelled badly. The door to the balcony fell off when we first opened it. Second day a big blower was placed in our room which was quite inconvenient. In fairness we were offered another room but we were next to our friends and... More 

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OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Thank you for providing feedback on your recent stay with us at Oaks Waterfront. I apologise for the issues experienced during your stay and for the inconvenience of moving rooms. It is lovely to learn our front office team were able to promptly assist you and I do hope these issues did not impact too much on your overall stay.... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel located at the heart of the Entrance It has a good family oriented restaurant with games for the kids to play, like 4 Xbox and they even have an old packman machine The hotel room was very quite and clean The pool is located at level 2 so they have nice views of the entrance and the best... More 

Was this review helpful? Yes 1
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Ricardo R. It is always pleasant to receive nice feedback and I thank you for sharing your comments on Trip Advisor. The team and I are thrilled you had a comfortable and relaxing stay and also had the opportunity to swim in our beautiful pool. We look forward to having you stay at Oaks Waterfront Resort again. More 

Newcastle, Australia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 19, 2015

We have stayed in these apartments twice and have really enjoyed both visits. The two bedroom apartments are spacious and offer all the facilities you need if you prefer not to eat out for every meal. The pool area Is very nice and provides ample shade and seating. All in all these apartments are an excellent choice for a short... More 

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OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear dbucko, I would like to express my appreciation in providing an excellent review. It is always great to hear from repeat guests that have had positive experiences whilst staying at Oaks Waterfront. Our location and facilities are perfect for a family getaway. The team and I would be very pleased to welcoming you, your family and friends back to... More 

Senior Contributor
34 reviews 34 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed here quite a long time ago, with superb views of The Entrance and in the heart of the shops, this is a lovely place to stay, with lovely decor and comfortable beds, this is a must to get away and enjoy the beach right at your front door. Plenty of car spaces to park, and I have to... More 

Was this review helpful? Yes
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Thank you for choosing Oaks Hotels & Resorts for all your accomodation needs. With hotels throughout Australia, New Zealand and Dubai we have plenty of properties to choose from. it is great to read your review and I sincerely appreciate your continued support as a return guest. More 

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