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Crowne Plaza

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Pine Tree Lane, Terrigal, New South Wales 2260, Australia
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Crowne Plaza
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Crowne Plaza
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527 reviews from our community

Traveler rating
    170
    211
    96
    32
    18
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122
222
10
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have stayed here numerous times over the years and we have always loved it! Terrigal itself is an amazing location and if you get a room at the Crowne it's even better! Get a room overlooking the ocean and you will gain an extra level of appreciation for how beautiful this spot is. The Crowne in... More 

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Terrigal Crowne Plaza....it continues to meet all expectations for a wonderful, indulgent, yet relaxed and fun escape to country beachside, yet within easyish drive from city The rooms are comfortable, spacious, and all have direct ocean views. Pool area is lovely, very well maintained, and a great size for family fun Restaurants..plenty to choose from, serve some really good food.... More 

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Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Guest Thank you for your review following your stay at our hotel. We are delighted that you enjoyed the location of the hotel and its proximity to the beach, shops and restaurants. It is also pleasing to read that you enjoyed the buffet breakfast, spacious rooms and pool area. We look forward to welcoming you back to the hotel... More 

Senior Contributor
34 reviews 34 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wonderfully located hotel overlooking the beachfront at Terrigal. I was upgraded to a suite which was finished beautifully, with light wood modern furniture, a corner bath, balcony overlooking the beach and a large very comfortable bed as well. All the staff were friendly and helpful throughout, with an excellent selection of foods for breakfast as well. My only complaint was... More 

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Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Jimbod01 Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted that you enjoyed your stay and found the suite suitable and the service from the team to your satisfaction. We look forward to you returning to the hotel with your family on another occasion. Best Regards Lachlan Walker General Manager More 

Gosford, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff were very friendly and helpful and we were able to book into the room earlier than the 3 pm checkin which was good as we were attending one of the seminars at the hotel that afternoon. The overall appearance of the hotel is reasonably good and the ambiance inside is pleasant. There is a big swimming pool which... More 

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Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Linda D, Thank you for your feedback. It was great to see that you enjoyed the hotel and your time with us. I apologise that the room aspects of your stay did not meet your expectations. We appreciate that you have provided the room number of your stay and we are addressing the shortcomings with our Housekeeping and Maintenance... More 

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff here are very friendly and upon arrival they make you feel welcome. Although the property is getting a little old for wear it makes up for it in position and view. IHG members get well treated here. I was upgraded for the first time in my six years of membership and I was most surprised. typical appointments of... More 

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Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear CongiaEnterprises, Thank you for your feedback. I was very glad to see that our staff did a great job in making you feel like a valued member. It is nice to be recognised. It was great to hear that you enjoyed the closeness we share with the beach and local shopping attractions. We look forward to welcoming you back... More 

Gosford, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location but feel for $437 for 1 night in Ocean view suite we could of at least got breakfast included in this and also had to pay extra $18 for parking as well as no free wi-fi. Was great listening to the waves.

Was this review helpful? Yes 1
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Margaret C Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We appreciate your comments in regard to your stay and will keep these on file for future consideration. When you next stay at the hotel we would recommend you join the IHG Rewards Club program which is free to join and one of the... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This is hotel is a favourite of my wife and I, it is honestly one our favourite places to stay in Australia. My work takes me up to the Central Coast of NSW semi-regularly and the Crowne at Terrigal is always our first choice. - The staff are incredibly helpful and genuinely friendly - The views and location as a... More 

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Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Matt11112015, Thank you for your feedback. We are thrilled to receive your review and appreciate your comments. Thank you for highlighting all of the touch points that you enjoyed throughout your stay. It is lovely to be recommended and we look forward to welcoming you and your family back to the hotel in the near future. Best regards Lachlan... More 

Greater Sydney, Australia
Top Contributor
105 reviews 105 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in an ocean view room with breakfast included. Going to sleep listening to the waves crash on the beach was extremely pleasant. The Crown Plaza is close to some of the nicest beaches on the Central Coast, with the walk to Terrigal beach only from the hotel across the road. It was good to watch the wave boarders and... More 

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Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear TerryAustralia2015 Thank you for your feedback following your recent getaway at Crowne Plaza Terrigal. We are delighted that you enjoyed your stay and the delights of the Terrigal area. It is great that you were able to experience the hotel service and facilities and that we delivered high standards in all areas. We look forward to you returning for... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked on saturday for 2 nights and I must admit we are very relieved to be leaving this morning. We are staying in room 402 on the 4th floor with view on the swimming pool and the sea. It would have been ok if the constant noise from the Florida bar downstairs had not made our stay a total... More 

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Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Muriel S Thank you for taking the time to pass on feedback from your recent stay. We are naturally very sorry to read of the comments and disappointments on your stay via Tripadvisor and would certainly welcome more details. Muriel S, if you could contact Damien Crook, Front Office and Reservations Manager, directly at the hotel as we would... More 

Canberra, Australian Capital Territory, Australia
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very happy with our one night stay at Crowne Plaza. Spacious room with beach views and could hear the surf at night - my wife's preferred sleeping ambience. Great bed - slept well after tapas at Rhonda's across the road. Staff friendly and efficient, convenient underground car park. Its not cheap but worth it to be on the beach and... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Graham G Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted you enjoyed your stay and that the service provided by the team as well as the location of the hotel ensured you had a relaxing and enjoyable stay. We look forward to you returning on another occasion. Best Regards Lachlan Walker... More 

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