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All 7 Terrigal hotels

Crowne Plaza

4.5 of 5 Hotel   |   Pine Tree Lane, Terrigal, New South Wales 2260, Australia
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Ranked #3 of 7 hotels in Terrigal
A recent review
4 of 5 stars reviewed 6 days ago
M M Sydney, Australia
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427 people have reviewed this hotel

Traveler rating
    138
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    73
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100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Sydney, Australia
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked a "family room" for our family and one additional for my mother as we were celebrating her 60th birthday. On arrival at 2pm we were told our rooms weren't yet ready (given the 3pm check in, we weren't upset about this) but were happily surprised by the upgrade for my mothers room. The front desk staff were friendly... More

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear M M Thank you for providing the extensive feedback from your recent stay at the hotel, we are pleased that the birthday celebrations were enjoyable. We appreciate receiving your lovely comments regarding our service and professionalism of the team and thank you for providing us with an opportunity to review some areas of focus. We hope to welcome you... More

Canberra, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for two days. The room was spacious, well-equipped, quiet and very comfortable. Great ocean views. We appreciated the friendly, no fuss approach by the staff. The in-house dining options were very pleasant. We would stay there again.

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Graham Thank you for providing your feedback. It was lovely to note that you enjoyed our friendly staff and enjoyed the location and views. We look forward to your return to the hotel. Best regards Lachlan Walker General Manager More

Gosford, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Being a local I had never had reason to stay till a friends birthday. Really impressed the rooms were huge and the bathrooms modern. Restaurants lovely and breakfast buffet had a few special touches like a coffee bar and juice bar plus tea in teapots. We had a few minor hiccups with rooms but staff were Amazing and helpful to... More

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Kylie, Thank you for providing your feedback. It was lovely to note that you enjoyed the hotel as a member of the local community and that you enjoyed the accommodation and food offerings throughout your stay. We would look forward to welcoming you back to the hotel. Best regards Lachlan Walker General Manager More

Sydney, Australia
Top Contributor
226 reviews 226 reviews
19 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only big hotel in this coastal town of Terrigal on the Central Coast. Located just across the road to the beach and what I liked best in here is the spectacular and magnificent views. Right in the centre of all small shops, small restaurants and everything the town has to offer. The lobby is a bit dated, wherein the... More

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Thank you for providing your feedback. We appreciate receiving your lovely comments regarding our team's professionalism and enjoying the view from the hotels ocean facing accommodation rooms. We hope to welcome you back to the hotel very soon. Best regards Lachlan Walker General Manager More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from spending a night there for our anniversary. We were very pleased with the overall welcome and speed that the reception staff dealt with our arrival. Our room was clean but a little outdated, especially the bathroom with a shower curtain and low shower head which does not accommodate a six foot male. Why can't hotels... More

Was this review helpful? Yes 2
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Chris S Thank you for sharing your feedback. It was disappointing that you were unable to experience our breakfast offerings and apologise that this was due to an extended wait. We would welcome the opportunity to discuss this further with you, if you could kindly contact me directly. We appreciate your time and look forward to hearing from you... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hi all just spent a week at this hotel in the beautiful Seaside town of Terrigal on the Central Coast of New South Wales. I was in the area for business and had a great stay at this Property. The staff were very friendly and accommodating and although the hotel is a little dated they are in the process of... More

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear burnomack62, Thank you for taking the time to provide your feedback. I was delighted to read that you enjoyed our beautiful seaside town Terrigal, found our staff very friendly and accommodating and were able to sample the local cuisine. We certainly look forward to welcoming you back to the hotel on the next occasion. Best regards Lachlan Walker General... More

Sydney, Australia
Top Contributor
66 reviews 66 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We came her for an anniversary weekend. The staff were lovely and very accomodating, but the amenities were very dated. The bathrooms are large but have an inexplicably small shower bath combo. If they updated these to a proper shower or large spa tub it would be much better. Also the bathrobes were stiff and starchy, a little fabric softener... More

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear AnyaNZ, Thank you for taking the time to provide your feedback and congratulations on your anniversary. I was delighted to read that you enjoyed our beachside location and surrounds, dinner in our signature restaurant Seasalt and thank you for your kind comments regarding our staff. We regret that on this occasion, however, you found our amenities to be outdated.... More

Newcastle, Australia
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My partner have stayed at the Crowne Plaza Terrigal many times over the nine years we have been together. It has always been our favourite place to go as we always enjoy the experience. Unfortunately the last two times we have been there we have been greatly disappointed. The breakfast while expensive has always been great but this time was... More

Was this review helpful? Yes 1
Lachlan W, Manager at Crowne Plaza, responded to this review

Thank you for taking the time to provide your feedback on your return visit to the hotel. If you would like to contact myself directly, I would be pleased to discuss your comments with you further in person in regard to Seasalt Restaurant and Room Service. Best regards Lachlan Walker General Manager More

Geelong, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed July 15, 2014

The hotel itself is very nice, the room was clean and the beds were very comfortable. The bathroom was nice, but I hate shower curtains, they seem gross and dirty. The view from the balcony was great and looked right over the ocean and pool area. The spa was lovely and warm and uncover. We did order room service and... More

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Fleur C Thank you for taking the time to provide your feedback. I am delighted that you enjoyed the hotels service, location and facilities. We regret the problems experienced with room service and are reviewing the service standards from the feedback you have provided. We look forward to welcoming you back on the next occasion. Best regards Lachlan Walker... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 8, 2014

Stayed here for a night with my partner. I’ve never been disappointed from staying on an IHG property, but I must say, Crowne plaza Terrigal was a bit disappointing. Reception staff that checked us in was extremely friendly and helpful. We ordered a room service dinner and after spending a few minutes trying to call through in room dining, we... More

Was this review helpful? Yes 1
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear cchoi93 Thank you for taking the time to provide your feedback, it is disappointing to hear of the problems that you encountered as this is certainly not to our usual standard. I am pleased that my team were able to speak to you whilst at the hotel and apologise in person and that the rest of your stay was... More

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Additional Information about Crowne Plaza

Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Phone Number:
Location: Australia > New South Wales > Terrigal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza 4.5*
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Also Known As:
Crowne Plaza Hotel Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific

199 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Terrigal’s serene ocean-side location is ideal for singles, couples, groups and families seeking a memorable Central Coast experience. Select from a choice of 199 modern rooms, each boasting up-to-date amenities, and enjoy spectacular ocean views or an idyllic outlook onto Terrigal proper. Indulge in a sumptuous meal at elegant Seasalt Restaurant, famous for fresh-caught seafood and dishes prepared from the finest local produce. Enjoy a cocktail and catch-up with friends in the beautifully refurbished Lord Ashley Lounge or catch a live band and watch the sunset on the outdoor deck at Florida Beach Bar. The Concierge’s at Crowne Plaza Terrigal are knowledgeable across a wide and diverse range of Terrigal activities, including the best Terrigal dive sites, local attractions and local golf courses. Wander to the top of the Skillion for panoramic views of the coastline or find top-class surfing on Terrigal Beach. Deep-sea fishing trips leave from The Haven, a peaceful area 10 minutes' walk away. We're 15 minutes' drive to the Erina Fair mall and 20km from Ettalong's weekend beach market. We’re also just 115km from Sydney International Airport and Newcastle Airport. Let the complimentary Kids' Club entertain the children during school holidays while you browse the fashions and antiques in our boutiques. Energise in the outdoor pool or work out in the Fitness Centre. You'll look forward to conducting business in our meeting rooms and we'll leave you with golden memories of your wedding. Make Crowne Plaza Terrigal your base for exploring the Central Coast or simply relaxing on its beaches. ... more   less 
Number of rooms
215

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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