We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza

Hotel website
Hotel deals
Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza
Professional photos View all
Browse nearby
Crowne Plaza
Write a Review

552 reviews from our community

Traveler rating
    177
    223
    101
    33
    18
See reviews for
129
234
11
82
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • English first
  • Any
English first
  • All months
    (552)
  • Mar-May only
    (142)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (153)
All months
Australia
Top Contributor
59 reviews 59 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a relaxing time spent at the Crown Terrigal, if your after a view of the ocean this is the place to be. The service at the hotel was fabulous, staff always polite and helpful. Cocktails in the Lord Ashley amazing as its nearly winter it was nice sitting near the fire place looking out at the ocean. Breakfast... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear kirbyAustralia Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted you enjoyed the service and facilities of the hotel and in particular the Lord Ashley Lounge for cocktails near the fireplace. We look forward to you returning to the hotel on another occasion. Best Regards Lachlan Walker General Manager More 

Toowoomba, Australia
Top Contributor
61 reviews 61 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed a Saturday & Sunday night as a birthday gift from my son. Not much time spent in the hotel due to family commitments. The room was so clean and the bathroom had a big bath! Bed linen was to die for as was the king bed and the view from the room. Aware of a bit of noise on... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Suzanne E Thank you for you feedback following your recent stay at Crowne Plaza Terrigal as part of your birthday celebrations. We are delighted you enjoyed the service and facilities of the hotel and in particular the cleanliness of your room. We will ensure the room is reviewed for tea making facilities as these are included in all accommodation... More 

Wollongong, Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been coming to the Crowne Plaza Terrigal since Jan 1995 and till this day the hotel has never disappointed me. We were given an amazing upgrade and were truly grateful. The room and view were just perfect. Couldn't have asked for anything better on such a beautiful afternoon. Every time I do stay here I always book a... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear JazzbabyAustralia Thank you for your feedback following your most recent stay at Crowne Plaza Terrigal. We are delighted that you return to the hotel and have been a valued guest for 20 years and that we could provide a complimentary room upgrade in recognition. We are pleased that the hotel continues to deliver the service and facilities that you... More 

Sydney
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights in May - Friday and Saturday. Room was pleasant, clean and freshly updates wit new paint etc. we had a room facing the water, which was great for views but on the Saturday night the night club that occupies the ground floor area of the Crowne was overwhelming. Music from the DJ coupled with noise... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear joey5599 Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are pleased that you enjoyed your room and its comfort and facilities. I am sorry that the entertainment on the ground floor was a disturbance to you. I would like to extend to you the details of our Front Office Manager - Damien Crook.... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay for business at this hotel and we have been impressed each time by the size of the guest room and gorgeous view from the balcony. The food in the restaurant for the conference lunch was great and room service at night was lovely. Will definitely stay again.

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear FreyaMac, Thank you for your feedback. We greatly appreciate your comments and are thrilled your stay and your conference was a great success. We too look forward to the next occasion. Best regards Lachlan Walker General Manager More 

Perth, Australia
Top Contributor
88 reviews 88 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Crown lived up to the other reviews I read on tripadvisor. The views of the beach are stunning and to sit in a room and hear the surf pound on the beach is so meditative , It is a beautiful hotel perfect for a conference in spite of the convoluted way you need to travel to get to Terrigal (... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Arlene Q Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We are delighted that you enjoyed your stay as a conference guest and that the facilities and service provided by the team were of a high standard. We hope you may return to Crowne Plaza Terrigal on another occasion. Best Regards Lachlan Walker General... More 

Port Macquarie, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment we checked in until the moment we left, everything about the Crowne was seamless and professional. Our room 524 was tastefully updated and immaculately clean. With views though the trees to the ocean, the room felt airy and spacious. Special note to Katherine who checked us in and out. What a gorgeous, professional and knowledgeable staff member.... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Varnss, Thank you for your feedback. It was fantastic to read that we exceeded your expectations with your stay. It was also lovely to hear that a particular staff member made your experience the more enjoyable and I thank you for noting. We hope to welcome you back in the very near future to do it all again. Best... More 

Terrigal, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza,Terrigal, has a beautiful view overlooking Terrigal Beach and surrounding area.It has been repainted lately to give it a fresh look. The staff at reception are very well trained in their profession.Denise and Jodie, are just outstanding with their service and knowledge of the local surrounds .

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear 888teeitup, Thank you for your positive feedback. It was lovely to see that you enjoyed the hotel and our great location. We pride ourselves on our friendly staff and are glad that you personally experienced and appreciated this. We look forward to welcoming you back very soon. Best regards Lachlan Walker General Manager More 

Sydney
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the hotel. The staff in particular went out of their way to help you and were always cheerful and friendly -- and I noticed that they also treated their colleagues with great courtesy. The pool area was great too. My only gripes are that the place is getting a bit run down and it gets... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Kalo Taxithi, Thank you for your feedback. I appreciate the special mention of our staff, not only how they interact with our guests yet with each other. I apologise that there were some disruptions on the Sunday evening, and hope that this has not marred future stays with us. If there is anything in addition we can assist with... More 

Currumbin, Australia
Top Contributor
113 reviews 113 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a poor 4.5 star. My bathroom floor was not cleaned with little pieces of paper over the floor, the beds were comfortable but the bathrooms were tired and the fittings old. The view was average...if you stay here make sure you ask for a front beach view room. The doors and carpet seem very tired. It has... More 

Was this review helpful? Yes 1
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear SherelleFrench Thank you for your feedback following your recent stay at Crowne Plaza Terrigal. We appreciate your comments in regard to the facilities of the room and have reviewed the housekeeping standards in regard to room cleanliness. We are pleased that the team were able to offer professional service. We hope you may consider visiting the hotel on another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (191)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (23)
Viewed
Pool/beach area (23)
Viewed
Bathroom (19)
Viewed
View from room (26)
Viewed
Dining (14)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Pool/beach area (8)
Viewed
Dining (8)
Viewed
Hotel & grounds (17)
Viewed
View from room (3)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities