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Crowne Plaza

4.5 of 5 Pine Tree Lane, Terrigal, New South Wales 2260, Australia
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Crowne Plaza
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Crowne Plaza
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481 reviews from our community

Traveler rating
    156
    193
    86
    31
    15
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110
207
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Greenwich, Rhode Island
Top Contributor
159 reviews 159 reviews
117 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed for one night at the Crowne Plaza Terrigal Beach, Australia while in the area on business. I had never been to this part of Australia and Terrigal Beach really is a cool little town. The hotel is perfectly located across the street from the beach and right near a number of shops and restaurants. The hotel has... More 

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Sydney
Contributor
15 reviews 15 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

we had a high room with balcony overlooking the small harbour and games area. the hotel is located across the road from the beach and has several bar and restaurant areas where you can either enjoy a meal with a view or chill out in the bar area and listen to live music while again admiring the view. perfect getaway... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed my stay though a couple of pieces of feedback I asked for my room to be made up after 12 when I extended my stay,a restock of the mini bar only is not a room make up bathroom and tea and coffee not replenished. I asked staff to book a taxi for 12 for me,when I went to... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear LaineLynch, Thank you for sharing your feedback. We would be more than happy to discuss any of the points you have made and we appreciate you bringing these issues to our attention. It was disappointing to read that we did not meet your service expectations and we hope that you will stay with us again on your next business... More 

Sydney, Australia
Top Contributor
170 reviews 170 reviews
34 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a week just prior to the start of the Christmas school holidays. We had a room overlooking the games deck with a view to the small boat harbour and rock pool. There were the occasional late night chess players but it was certainly a lot quieter than the poolside section of the hotel. The Crowne Plaza... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Trish M, Thank you for your feedback. I am very pleased to hear of your stay. It gave me great pride to read how we made your time with us special from the moment you arrived. Thank you for your notes in regards to our famous breakfast and also your room service experience. I look forward to sharing your... More 

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel has been around for a while but has been well maintained and staff are friendly and helpful. We stayed in an ocean view room with 2 queen beds; a comfortable size. However our view had more road view than ocean view although we could clearly hear the pounding of the waves. Unfortunately we could also hear everything else... More 

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear EmmaMWeston, Thank you for your feedback. I am pleased that you enjoyed your stay. Thank you for your notes in regards to your room service meal and our friendly staff. We look forward to having you return to make many more fond memories of the Crowne Plaza. Best regards Lachlan Walker General Manager More 

Senior Contributor
33 reviews 33 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here a several times spread over more than a decade and it continues to be a great hotel in a great locations. It's holding up well for being best part of 30 years old. The bathrooms are showing it but are still very good and the rest of the room was great, with a stunning view form the... More 

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear David H Thank you for your feedback following your recent stay at the hotel. We are pleased that you enjoyed your stay and in particular the variety of food and beverage options within the hotel throughout the day. We look forward to you returning to the hotel again. Best Regards Lachlan Walker General Manager More 

Tamworth, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best location in Terrigal. We stayed mid week so not large crowds. Great breakfast even have a Barista which is rare.Could improve on the bed tho. Great staff plenty of places to eat and visit.

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Thommo9358, Thank you for your feedback. It was very pleasing to find that you had an enjoyable stay and loved our barista station at breakfast. We appreciate your comments and look forward to the next occasion when you visit. Best regards Lachlan Walker General Manager More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

spent 2 nights at this hotel large older style room of good size. balcony had water views excellent buffet breakfast with make your own juices large range of hot and cold foods and excellent coffee.HOTEL GUESTS JUMPED THE QUEUE FOR IN DEMAND SEATING ON THE BUSY SUNDAY MORNING

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Adrian, Thank you for your comments from your recent stay at Crowne Plaza Terrigal. We are delighted that you enjoyed your visit to the hotel and were able to enjoy the location of the hotel and Terrigal Beach. We are also happy to hear that you enjoyed the buffet breakfast in Seasalt restaurant and appreciated the fresh juice bar... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location. The staff were very friendly and accommodating. Great view of the beach & pool downstairs. The rooms were very clean & had all the facilities we required. Will defo visit again in the future.

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Danielle E, Thank you for your feedback. We are thrilled you enjoyed your stay. I appreciate your notes on our facilities and staff and look forward to you visiting in the near future. Best regards Lachlan Walker General Manager More 

Wollongong, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel several times in the past 13 years. This trip the rooms had been updated and the outdated peach exterior updated. Bathrooms had been refinished in white over the old original heritage tiling. We paid for a King Delux Room with terrace and were given a room on the 3rd floor overlooking the beach and pool -... More 

Was this review helpful? Yes 2
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Karen, Thank you for your feedback. I am very disappointed and apologise for the disruption you experienced on Sunday evening. We have your details on file and look forward to being in touch shortly to discuss this with you. We hope that this experience has not marred future stays and we very much value you have been a loyal... More 

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Additional Information about Crowne Plaza

Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Phone Number:
Location: Australia > New South Wales > Terrigal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza 4.5*
Number of rooms: 215
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Also Known As:
Crowne Plaza Hotel Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific

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