We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Terrigal hotels

Crowne Plaza

4.5 of 5 Hotel   |   Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Hotel website
Hotel deals
Hotel amenities
Special Offer
IHG Special up to 25% Off
Save Saved
You added Crowne Plaza to your Saves list
Crowne Plaza
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
74%
Ranked #4 of 7 hotels in Terrigal
A recent review
4 of 5 stars reviewed 3 days ago
burnomack62 Melbourne, Australia
  • Overview
  • Reviews (422)
  • Photos (199)
  • Amenities
  • Q&A
  • Room tips (130)
  • Location
  • More
Write a Review

422 people have reviewed this hotel

Traveler rating
    136
    172
    72
    29
    13
See reviews for
98
183
8
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hi all just spent a week at this hotel in the beautiful Seaside town of Terrigal on the Central Coast of New South Wales. I was in the area for business and had a great stay at this Property. The staff were very friendly and accommodating and although the hotel is a little dated they are in the process of... More

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear burnomack62, Thank you for taking the time to provide your feedback. I was delighted to read that you enjoyed our beautiful seaside town Terrigal, found our staff very friendly and accommodating and were able to sample the local cuisine. We certainly look forward to welcoming you back to the hotel on the next occasion. Best regards Lachlan Walker General... More

Sydney, Australia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We came her for an anniversary weekend. The staff were lovely and very accomodating, but the amenities were very dated. The bathrooms are large but have an inexplicably small shower bath combo. If they updated these to a proper shower or large spa tub it would be much better. Also the bathrobes were stiff and starchy, a little fabric softener... More

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear AnyaNZ, Thank you for taking the time to provide your feedback and congratulations on your anniversary. I was delighted to read that you enjoyed our beachside location and surrounds, dinner in our signature restaurant Seasalt and thank you for your kind comments regarding our staff. We regret that on this occasion, however, you found our amenities to be outdated.... More

Newcastle, Australia
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

My partner have stayed at the Crowne Plaza Terrigal many times over the nine years we have been together. It has always been our favourite place to go as we always enjoy the experience. Unfortunately the last two times we have been there we have been greatly disappointed. The breakfast while expensive has always been great but this time was... More

Was this review helpful? Yes 1
Lachlan W, Manager at Crowne Plaza, responded to this review

Thank you for taking the time to provide your feedback on your return visit to the hotel. If you would like to contact myself directly, I would be pleased to discuss your comments with you further in person in regard to Seasalt Restaurant and Room Service. Best regards Lachlan Walker General Manager More

Geelong, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is very nice, the room was clean and the beds were very comfortable. The bathroom was nice, but I hate shower curtains, they seem gross and dirty. The view from the balcony was great and looked right over the ocean and pool area. The spa was lovely and warm and uncover. We did order room service and... More

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear Fleur C Thank you for taking the time to provide your feedback. I am delighted that you enjoyed the hotels service, location and facilities. We regret the problems experienced with room service and are reviewing the service standards from the feedback you have provided. We look forward to welcoming you back on the next occasion. Best regards Lachlan Walker... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a night with my partner. I’ve never been disappointed from staying on an IHG property, but I must say, Crowne plaza Terrigal was a bit disappointing. Reception staff that checked us in was extremely friendly and helpful. We ordered a room service dinner and after spending a few minutes trying to call through in room dining, we... More

Was this review helpful? Yes 1
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear cchoi93 Thank you for taking the time to provide your feedback, it is disappointing to hear of the problems that you encountered as this is certainly not to our usual standard. I am pleased that my team were able to speak to you whilst at the hotel and apologise in person and that the rest of your stay was... More

Xi'an
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 days recently. From the moment I walked in I felt I was being bombarded with upsells and extra fees. Do I really need to join a club to get free internet, a newspaper and late check out? I reluctantly did join on the basis that I was promised I would not receive a single email.... More

Was this review helpful? Yes 5
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear hqhostel Thank you for taking the time to provide your feedback, it is disappointing to hear of the problems that you encountered as this is certainly not to our usual standard. If you would like to discuss the service provided in more detail, I would be delighted to speak to you in person. We certainly look forward to the... More

Coffs Harbour, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 24, 2014 via mobile

Beautiful location opposite the beach and only steps away from beachside cafés and shops....our room overlooked the pool and was very clean and comfortable - particularly the king size bed. Would definitely stay again.

Was this review helpful? Yes
Lachlan W, Manager at Crowne Plaza, responded to this review

Dear kriso-g Thank you for taking the time to provide your feedback. It was wonderful to read that you enjoyed the location and facilities of the hotel and that the bed was comfortable. We look forward to welcoming you back on the next occasion. Best regards Lachlan Walker General Manager More

Sydney, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2014

Priority rewards night, and enjoyed the IHG member perks. Staff were friendly and efficient but had too much of a corporate feel than a holiday atmosphere. Would have been great to have seen staff in Hawaiian shirts to capitalise on the location as there is a lot to get excited about having such exclusivity right on the beach. Checkin and... More

Was this review helpful? Yes 1
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Arlene A, Thank you for taking the time to provide your feedback. I was delighted to read that you enjoyed our beachside location, the IHG member benefits and found our staff friendly and efficient. We certainly look forward to welcoming you back to the hotel on the next occasion. Best regards Lachlan Walker General Manager More

Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

While accomodation ,staff and views are always good ,I should have learnt from our previous long weekend stay and had breakfast elsewhere. At $38 a head it was just lucky we had our Priority Privilege card so we received 50% of the bill. If you want a coffee get on the que first thing, as with only one staff member... More

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear Linda P, Thank you for taking the time to provide your feedback. We regret that on this occasion you experienced some disappointments with regard to breakfast. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 10, 2014

The overall experience in Crowne Plaza was really good. The staff are quite warm-hearted and very friendly. If you are an IHG member, definitely you could enjoy some special rights, e.g. free WIFI, late check-out. If the noise from bar downstairs can be lower at night, definitely it will add more points to this hotel.

Was this review helpful? Yes
Lachlan W, General Manager at Crowne Plaza, responded to this review

Dear RNZG, Thank you for taking the time to provide your feedback. It was wonderful to read that you enjoyed your stay and found our staff to be very friendly. We certainly look forward to welcoming you back on the next occasion. Best regards Lachlan Walker General Manager More

Owners: What's your side of the story?
If you own or manage Crowne Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza

Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Phone Number:
Location: Australia > New South Wales > Terrigal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline, Tingo, getaroom.com, BookingOdigeoWL, Agoda, Expedia, Otel and Venere so you can book your Crowne Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific

199 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (144)
Viewed
Pool/beach area (20)
Viewed
Dining (9)
Viewed
View from room (18)
Viewed
Room/suite (42)
Viewed
Hotel & grounds (20)
Viewed
Bathroom (11)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Pool/beach area (8)
Viewed
Dining (9)
Viewed
Hotel & grounds (17)
Viewed
View from room (3)
Viewed
Room/suite (9)
Viewed
Other (10)

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Terrigal’s serene ocean-side location is ideal for singles, couples, groups and families seeking a memorable Central Coast experience. Select from a choice of 199 modern rooms, each boasting up-to-date amenities, and enjoy spectacular ocean views or an idyllic outlook onto Terrigal proper. Indulge in a sumptuous meal at elegant Seasalt Restaurant, famous for fresh-caught seafood and dishes prepared from the finest local produce. Enjoy a cocktail and catch-up with friends in the beautifully refurbished Lord Ashley Lounge or catch a live band and watch the sunset on the outdoor deck at Florida Beach Bar. The Concierge’s at Crowne Plaza Terrigal are knowledgeable across a wide and diverse range of Terrigal activities, including the best Terrigal dive sites, local attractions and local golf courses. Wander to the top of the Skillion for panoramic views of the coastline or find top-class surfing on Terrigal Beach. Deep-sea fishing trips leave from The Haven, a peaceful area 10 minutes' walk away. We're 15 minutes' drive to the Erina Fair mall and 20km from Ettalong's weekend beach market. We’re also just 115km from Sydney International Airport and Newcastle Airport. Let the complimentary Kids' Club entertain the children during school holidays while you browse the fashions and antiques in our boutiques. Energise in the outdoor pool or work out in the Fitness Centre. You'll look forward to conducting business in our meeting rooms and we'll leave you with golden memories of your wedding. Make Crowne Plaza Terrigal your base for exploring the Central Coast or simply relaxing on its beaches. ... more   less 
Number of rooms
215

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;