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Sir Francis Drake Inn

2259 Pacific Highway | Heatherbrae, Port Stephens, New South Wales 2324, Australia
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Sir Francis Drake Inn
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67 Reviews from our TripAdvisor Community

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Port Macquarie, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Rooms are huge, clean, with plenty of extra bedding and air conditioning. Pool is huge, awesome and clean. Grounds are well maintained and location is set off main road so very quiet. Very good cheap rates considering what you get. Didn't get to see the restaurant as wedding was on, but I will stay again.

Helpful?
Thank Blake J
SirFrancisDrake2324, Manager at Sir Francis Drake Inn, responded to this review

Thank you Blake for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We are very happy that the room, pool and grounds met your expectations during your stay. We all work hard here... More 

Tuggeranong, Australia
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I don't like having to read the instructions in order to turn on the air conditioner. What should be a press of a button instead involved inserting a key, pressing a button near the bed, turning on the air from the remote control and waiting five minutes. Signs. Don't forget your key because we will try to charge you seventy... More 

Helpful?
Thank Bannno
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you Bannno for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We have been the managers for only one month. Our interest is in providing the best experience we can for every... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Found that place on TripAdvisor. The reviews were great The venue is great . Not the most flashy place but the room are clean and so spacious and open onto a green yard . Horse at the back . Galah above you on the family friendly pool . Close to the beaches (20mn) drive . Close to some vineyards easy... More 

Helpful?
Thank Vincent G
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you Vincent for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We are lucky to be centrally located to the beaches and vineyards. Our clean, spacious rooms are our biggest selling point.... More 

Lara
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A great place for a family stopover when travelling through the area. The service was really friendly & helpful, the meals were tasty and substantial. We were given a family room right at the back, so quiet and no traffic noise. Separate room with TV for the kids, so happy all round. Clean, well appointed, extra towels, soaps- everything you... More 

Helpful?
Thank Dani E
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you Dani for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We are very happy we were able to meet and even exceed your expectations during your stay. We look forward to... More 

Level Contributor
8 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Had booked our wedding here, paid deposit, then they increased their prices!! Insisted we had to pay new prices and refused to lock the rest of the prices saying if their suppliers increase prices so do they! So effectively refusing to lock in a final price and when we asked for our deposit back as we didn't feel comfortable continuing... More 

Helpful?
Thank Rebecca H
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you Rebecca for taking the time to provide feedback regarding your experience in 2014 with the Sir Francis Drake Motel. At the time of your wedding booking you signed an acceptance of the wedding terms and conditions which clearly stated that for weddings booked in peak periods would not receive any refund of their deposit. We have only been... More 

Travelers are raving about these Port Stephens hotels

Paddington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here as stop over on way to Sydney. Although not much to do / see in immediate area it was a good mid point to Hunter Valley to the west and Nelson Bay to the east. Great hotel, Hugh room with 2 doors, 1 to car park and 1 to huge, well manicured garden and pool. Did not eat... More 

Helpful?
Thank Rachel C
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you Rachel for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back again in the... More 

Wodonga, Australia
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

We have been staying here for years, and as usual had a most enjoyable overnight stay here last night. Five adults stayed here in a family room - it was very comfortable and the staff were very helpful. The only small issue was that one of the sofa couches had not been made up and still had dirty sheets, other... More 

Helpful?
Thank Yackandandah
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We look forward to welcoming you back in the future. Michael & Ann More 

Katoomba, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 12, 2015

Six of us from my family stayed at Sir Francis Drake Inn over the weekend, to celebrate a family function at nearby Tarro. It was our first visit. The rooms were clean, and very spacious, and it was a nice setting with the lawns and gardens. The pool was a bonus, and it was pleasant to sit in the pool... More 

Helpful?
Thank Julie A
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you Julie for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We have just commenced our role as managers and we are very happy that everything was to your satisfaction. We look... More 

Sydney, Australia
1 review
1 of 5 stars Reviewed December 10, 2015

I want to say big Hello to Katie - the receptionist. She wasn't friendly and nice to me at all. Even a simple task of printing a document - she wasn't very happy to help me with. One day when i came to reception and seeing a situation, how nice is Katie to an elderly australian couple. I waited for... More 

Helpful?
Thank Anton S
Manager2259, Manager at Sir Francis Drake Inn, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay here at Sir Francis Drake Motel. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We only started as managers here on the 20th December. We have high standards of customer service and we will ensure every... More 

Dubbo, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2015

ideal place to stay nice clean big rooms.looking onto lovely lawns and gardens ,restaurant is a great place to dine excellant meals and lovely staff who are very friendly and helpful.nice bar to have a couple of pre dinner drinks.

Helpful?
1 Thank john p
Questions? Get answers from hotel staff and past guests. Ask a question

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