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4.0 of 5 Condominium   |   20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
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Oaks Lure
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A recent review
5 of 5 stars reviewed 2 weeks ago
ThefamilyTravelers1
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149 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This oaks is a great family holiday apartments. The receptionists are so friendly and the staff at this oaks are also incredibly friendly. The rooms are spacious and the location is great! Would recommend if staying in Nelsons Bay!

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for taking the time to post your lovely review of Oaks Lure Apartments on Trip Advisor. We are thrilled to hear you chose to stay with us on your visit to lovely Nelson Bay - it sounds like you had a fantastic time and really appreciate your comments on our rooms and location. Our staff work extremly hard... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights in a one bedroom apartment over the long weekend, worst hotel I've ever been to!! Firstly we paid ridiculous prices for such little service, only found out our room wasn't serviced when we got here! They only provide one tiny soap, small shampoo, conditioner and sanitry bag, I paid over $200 a night I would expect more... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for providing us with feedback with regard to your recent stay with us at Oaks Lure Apartments. I am very dissapointed to hear your comments with regard to your stay. It is our aim to have all guests leave, having had a positive experiance with us throughout their stay. Please be assured that had our staff been made... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights. Location is great. The hotel is about 6 minutes walk to the Marina. The two bedroom apartment is not ideal for a family with kids. When you enter the room you will see two additional key card access doors. This was a bit strange. The bathroom has an unusual design too. The open bathroom plan... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for taking time out to provide your comments to us via Trip Advisor. We appreciate all feedback, both positive and negative, as it helps us to understand what areas require improvement. We would like to apologise for any issues you experienced throughout your visit with us, it is great to hear that staff were helpful and able to... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

This was our third visit to Oaks Lure for a weekend getaway,we choose Oaks Lure for the location,we can park the car and walk to the Marina,shops, cafe's and restaurants.Have never had a problem with our stay's although this time there where issues accessing the basement car park due to card issues,also the lift was stuck -but after mentioning it... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your feedback, It was lovely to have you stay with us again on your recent visit back to Nelson Bay. We did unfortunatley have an issue with our lift during your stay in which we had to call a technician to attend to the problem. This was rectified within a couple of hours and no further problems... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 14, 2014

On a trip to Nelson Bay for family matter we choose to stay at Oaks Lure which met our needs nicely. My husband and I booked a one bedroom apartment which was spacious, mostly clean and had all that we needed. Lounge was a bit uncomfortable so we unfolded it and found food wrappers, dust and dirt down back of... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us here at Oaks Lure Apartments. I have noted and addressed your comments with regard to the lounge with our Housekeeping Supervisor and do apologise for this. It is our aim to have all rooms prepared and presented to our guests at the... More

Sydney, Australia
2 reviews
1 of 5 stars Reviewed July 16, 2014

I won't book at an Oaks again. The room booked was for one king we got two singles pushed together leaving us with sore backs. The shower didn't drain properly and left the bathroom very wet and cold.

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for providing your feedback with regard to your recent stay with us at Oaks Lure Apartments. It is disappointing to hear that your found your room to be unsatisfactory. All hotels rooms are equipped with a King split bed to enable flexibility for guests with different bedding requirements. We do offer 1bd apartments with queen ensembles which you... More

Coffs Harbour, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 3, 2014

We were very disappointed with our stay. No warning about the 14 steps to the unit and with our large bags we struggled. The balconies are very small, cold and with really uncomfortable furniture. Even though we asked for water views we were lucky to catch a glimpse. The bed is rock hard and we fought over the 3 lumpy... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thankyou for choosing to stay with Oaks Lure Apartments during your recent visit to Nelson Bay. We appreciate you taking the time to provide your feedback. Our building is designed with most rooms containing stairs however we can provide alternate arrangements should this prove too difficult for guests. We would have been more than happy to assist you with any... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 29, 2014

Booked online as a decent price compared to others. Pleasant surprise to walk into a very clean, very spacious hotel room. King size bed, clean crisp linen, not to overdone with furnishings etc. very clean modern bathroom. Hot water for the s shower could have been hotter though . Tea and coffee facilities with a microwave . The room didn't... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your lovely feedback regarding your recent stay with us. It is great to hear how much you enjoyed your hotel room and its inclusions. Its so pleasing to know that you found our property and front office staff so welcoming and helpful throughout your stay. We look forward to welcoming you back again the next time you... More

Sydney
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 18, 2014

My wife and i stayed for 6 nights over last new year. It was peak period and busy time but the place coped quite well. Rook was good sixe and location is just 2 blocks form the beach, 1 block formColes , restaurants and bottlo. Pool area looked good although i didn't use it. We were a little suprpised there... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thankyou for your feedback regarding your recent stay in Nelson Bay and with Oaks Lure Apartments. It is wonderful to hear that you made the most of our great central location and the features it has to offer. As Oaks Lure is a serviced apartment style accommodation provider, we offer our guests some alternate rate packages to select from at... More

A TripAdvisor Member
4 of 5 stars Reviewed May 15, 2014

Hats off to Oaks Lure...awesome check in, free upgraded room with a private courtyard and a late check out too. The studio was very clean and well presentable...tho the freezer needs to be defrosted more regularly. Can't fault our stay...fantastic getaway for the night :)

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your lovely review. it is wonderful to hear how much you enjoyed your stay with us. It is terrific to see that you were pleased with the room you stayed in and will be sure to pass on your positive feedback to our housekeeping team. I am delighted to hear that the late check our allowed you... More

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Additional Information about Oaks Lure

Address: 20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oaks Lure 4*
Number of rooms: 57
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Also Known As:
Oaks Lure Hotel Nelson Bay
Oaks Lure Nelson Bay, Port Stephens

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