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Oaks Lure

4.0 of 5
20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
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Oaks Lure
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101 reviews from our community

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Traveler rating
    15
    38
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    10
    11
Date Rating
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 21, 2013 NEW

My husband and I had stayed here with my best friend and his wife during our Anzac day long weekend. When I booked the 2 bedroom apartment, I thought that the bedrooms will be next to each other so I was pleasantly surprised that in this split level apartment, the bedrooms where on different levels. This gave the couples privacy... More

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OaksLure, Manager at Oaks Lure, responded to this review
May 23, 2013

Thank you for providing feedback on your recent visit with us at Oaks Lure Apartments. It is pleasing to hear how much you enjoyed your stay with us. It is our pleasure to have provided you with great customer service and we are happy to know you found the style, comfort and cleanliness of your apartment to be of a... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2013 via mobile

Stayed here for 3 nights during the Anzac holiday break ! Was surprised by the cheap rates they had online! Booked a 1 bedroom apartment! Was very impressed of the layout of room! Great modern kitchen with all the essentials, microwave toaster kettle dishwasher etc ! ! Was very spacious, clean and modern- apart from the big telly. Great location... More

Was this review helpful? Yes 1
OaksLure, Manager at Oaks Lure, responded to this review
April 28, 2013

Thank you for taking the time to provide us feedback on your recent stay with us at Oaks Lure Apartments. It's wonderful to hear that you found our property of a high standard and value for money. We are so pleased you enjoyed our lovely area here in Nelson Bay. I have passed on your comments to our staff members,... More

Sydney
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2013

Booked the two bedroom apartment through hotels.com. Was a little worried initially about the cleanliness of the place from reading the reviews, but found the apartment to be nice and clean when we arrived. Front desk staff was very accommodating when we requested a late check out. Bedrooms were quite big, and the apartment came with a nicely equipped kitchen... More

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OaksLure, Manager at Oaks Lure, responded to this review
April 16, 2013

Thank you for your recent review of Oaks Lure Apartments. We appreciate your kind comments regarding your stay with us. Our housekeeping and front office staff work very hard to provide our valued guests with be best possible experience when staying with us and it is wonderful to hear your comments that reflect this. Thank you for staying with us... More

Sydney
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed April 13, 2013

Booked The Lure for my 2 sons as gifts to get away on a fishing trip, all they wanted is to put there head down @ nights and instead they got luxury comfort amazing views great location, not to mention the service, now they want to book and go back with there families kids ect, thank you Oaks yet again... More

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OaksLure, Manager at Oaks Lure, responded to this review
April 16, 2013

Thank you so much for your recent review. It was our pleasure to have your family stay with us during their visit to lovely Nelson Bay. It is always great to hear such lovely comments back regarding our customer service and the accommodation that we provide. It is wonderful to know that you choose to stay with Oaks Hotels &... More

Wamberal
Top Contributor
912 reviews 912 reviews
128 hotel reviews
Reviews in 187 cities Reviews in 187 cities
319 helpful votes 319 helpful votes
4 of 5 stars Reviewed April 10, 2013

Well designed, spacious apartments - better value for the apartment than the smaller room. Had everything you could need other then perhaps location - a little further away from water than I had expected but certainly a quality and relaxing property. The pool area is good with a bbq section - the solar heated aspect may frighten some but enjoyed... More

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OaksLure, Manager at Oaks Lure, responded to this review
April 11, 2013

Thank you for your feedback regarding your recent stay with us at Oaks Lure Apartments. It was pleasing to hear that you found your room to be spacious and of good quality. I was also pleased to know you had the opportunity to use our pool facilities during your stay. Thank you for choosing the Oaks Lure Apartments for your... More

Sydney, New South Wales, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 30, 2013 via mobile

We stayed for 3 nights over Easter long weekend on a family mini break. We had booked a discounted rate online and found out when we got here that that discounted rate meant we were not entitled to any room service unless we decided to pay extra. That meant paying more for clean towels to be changed, making of our... More

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OaksLure, Manager at Oaks Lure, responded to this review
April 1, 2013

Thank you for your feedback regarding your recent stay with us at Oaks Lure Apartments. We do offer both Serviced and Un Serviced rates to offer flexibility, choice and great savings to our guests. We certainly do offer full Housekeeping services to guests who would like this service included in their package. I was pleased to hear that you found... More

Sydney, Australia
1 review
4 of 5 stars Reviewed March 10, 2013

Have just spent the weekend at Oaks and I had read reviews before we went some good, quite a lot bad so I was a bit concerned but it proved to be unfounded. We booked a hotel room (210) so were only expecting a fridge & microwave, we were plesantly surprised to find it equiped with cooktop, dishwasher, oven &... More

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OaksLure, Manager at Oaks Lure, responded to this review
March 12, 2013

Thank you for your recent feedback regarding your stay with us at Oaks Lure Apartments. We are so pleased you found your room of a high standard and enjoyed your stay with us. Our location certainly is fantastic being close to everything. Some of our rooms have external louvre blinds and are able to be adjusted manually, with these rooms... More

Sydney, Australia
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 15, 2013

We stayed for 2 nights and found the room spacious, clean and modern. Only thing to complain about was the shower. After having a shower the floor was saturated as the drainage was not a good design and it needed a shower door! The hotel is situated close to the shops and restaurants in Nelson Bay- within walking distance (about... More

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See 3 more reviews by Lawyerlou2211 for Nelson Bay
OaksLure, Manager at Oaks Lure, responded to this review
February 17, 2013

Thank you for your feedback and lovely review. We appreciate you taking the time to comment on your stay. It is great to hear that you enjoyed yourself whilst visiting Nelson Bay. I will be sure to inform our housekeeping and front office staff that you found your room clean and comfortable and our service very pleasant. It is great... More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 2, 2013

We just came back from a 5 day stay at Oaks Lure. Unfortunately,It's only after we came back I see so many reviews that say the place is not clean. it's so true! The rooms are not clean and they are not daily cleaned. Anything you touch in the room is dirty. The floors and the couches are dirty. The... More

Was this review helpful? Yes 2
OaksLure, Manager at Oaks Lure, responded to this review
February 7, 2013

Thank you for your recent feedback with regard to your stay with us. I am quite concerned with the comments made regarding the cleanliness of your room. This is not the general standard of our rooms and we do not find this acceptable. I have addressed your issues with the our House Keeping department. Again, I thank you for your... More

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 29, 2013

We stayed there over the long weekend October 2012. When I called the hotel to see about rates and other things I also mentioned to the receptionest that I have read reviews of other customers not being happy with the accomodation and not having room cleaned and well maintained. She (Leah) told me that its probably because they didnt get... More

Was this review helpful? Yes
See 3 more reviews by Cynthia Z for Nelson Bay
OaksLure, Manager at Oaks Lure, responded to this review
January 31, 2013

Thank you for your feedback regarding your stay here at Oaks Lure. It is very dissapointing to hear that your room and servicing was not to your satisfaction. Please be assured that all issues have been investigated with our House Keeping Department to ensure the highest standard of cleanliness and service for which we pride ourselves with and always strive... More

 
 
Oaks Lure
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Additional Information about Oaks Lure

Also Known As:
Oaks Lure Hotel Nelson Bay
Oaks Lure Hotel
Oaks Lure Nelson Bay, Port Stephens
Address: 20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Region: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 7 Specialty lodging in Nelson Bay
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Oaks Lure Apartments, in beautiful Nelson Bay, is just a short walk to the marina, restaurants and boutiques, golf courses and sporting clubs. Nelson Bay is a delightful town blessed with un-spoilt waterways, natural wonders and a captivating history. Oaks Lure Apartments is the ultimate base to explore the region.Guests can relax in style and comfort at Oaks Lure with hotels rooms, one and two bedroom apartments with generous living spaces that boast full kitchen facilities with microwave and dishwasher. ... more   less 
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Oaks Lure
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