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4.0 of 5 Condominium   |   20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
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Oaks Lure
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A recent review
4 of 5 stars reviewed 2 weeks ago
Teena H Sydney, Australia
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146 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our third visit to Oaks Lure for a weekend getaway,we choose Oaks Lure for the location,we can park the car and walk to the Marina,shops, cafe's and restaurants.Have never had a problem with our stay's although this time there where issues accessing the basement car park due to card issues,also the lift was stuck -but after mentioning it... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your feedback, It was lovely to have you stay with us again on your recent visit back to Nelson Bay. We did unfortunatley have an issue with our lift during your stay in which we had to call a technician to attend to the problem. This was rectified within a couple of hours and no further problems... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

On a trip to Nelson Bay for family matter we choose to stay at Oaks Lure which met our needs nicely. My husband and I booked a one bedroom apartment which was spacious, mostly clean and had all that we needed. Lounge was a bit uncomfortable so we unfolded it and found food wrappers, dust and dirt down back of... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us here at Oaks Lure Apartments. I have noted and addressed your comments with regard to the lounge with our Housekeeping Supervisor and do apologise for this. It is our aim to have all rooms prepared and presented to our guests at the... More

Sydney, Australia
2 reviews
1 of 5 stars Reviewed July 16, 2014

I won't book at an Oaks again. The room booked was for one king we got two singles pushed together leaving us with sore backs. The shower didn't drain properly and left the bathroom very wet and cold.

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for providing your feedback with regard to your recent stay with us at Oaks Lure Apartments. It is disappointing to hear that your found your room to be unsatisfactory. All hotels rooms are equipped with a King split bed to enable flexibility for guests with different bedding requirements. We do offer 1bd apartments with queen ensembles which you... More

Coffs Harbour, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 3, 2014

We were very disappointed with our stay. No warning about the 14 steps to the unit and with our large bags we struggled. The balconies are very small, cold and with really uncomfortable furniture. Even though we asked for water views we were lucky to catch a glimpse. The bed is rock hard and we fought over the 3 lumpy... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thankyou for choosing to stay with Oaks Lure Apartments during your recent visit to Nelson Bay. We appreciate you taking the time to provide your feedback. Our building is designed with most rooms containing stairs however we can provide alternate arrangements should this prove too difficult for guests. We would have been more than happy to assist you with any... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 29, 2014

Booked online as a decent price compared to others. Pleasant surprise to walk into a very clean, very spacious hotel room. King size bed, clean crisp linen, not to overdone with furnishings etc. very clean modern bathroom. Hot water for the s shower could have been hotter though . Tea and coffee facilities with a microwave . The room didn't... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your lovely feedback regarding your recent stay with us. It is great to hear how much you enjoyed your hotel room and its inclusions. Its so pleasing to know that you found our property and front office staff so welcoming and helpful throughout your stay. We look forward to welcoming you back again the next time you... More

Sydney
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2014

My wife and i stayed for 6 nights over last new year. It was peak period and busy time but the place coped quite well. Rook was good sixe and location is just 2 blocks form the beach, 1 block formColes , restaurants and bottlo. Pool area looked good although i didn't use it. We were a little suprpised there... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thankyou for your feedback regarding your recent stay in Nelson Bay and with Oaks Lure Apartments. It is wonderful to hear that you made the most of our great central location and the features it has to offer. As Oaks Lure is a serviced apartment style accommodation provider, we offer our guests some alternate rate packages to select from at... More

A TripAdvisor Member
4 of 5 stars Reviewed May 15, 2014

Hats off to Oaks Lure...awesome check in, free upgraded room with a private courtyard and a late check out too. The studio was very clean and well presentable...tho the freezer needs to be defrosted more regularly. Can't fault our stay...fantastic getaway for the night :)

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your lovely review. it is wonderful to hear how much you enjoyed your stay with us. It is terrific to see that you were pleased with the room you stayed in and will be sure to pass on your positive feedback to our housekeeping team. I am delighted to hear that the late check our allowed you... More

Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

We booked online which was easy. When we arrived we were welcomed and up-graded, which we didn't expect! Off-street parking was appreciated and easy. The apartment was spacious, clean and smic. Excellent facilities for our stay. We loved the extra room in the kitchen,dining and living areas. Convenient to shops, marina and walks. We walked our legs off. When it... More

Was this review helpful? Yes
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your feedback with regard to your recent stay with us at Oaks Lure Apartments. We are thrilled to hear that you had such a wonderful time during your stay in Nelson Bay. We do aim to add a little extra touch to special occasion stays and it is lovely to hear that you found your room comfortable... More

Senior Contributor
26 reviews 26 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed May 4, 2014

I stayed at the Oaks Lure in a 2 bedroom apartment with 4 adults. When I booked I called to see if they apartment can comfortably cater for 4 adults and was assured it would. The website showed lounges and outdoor seating for 4 people. Upon check in we found lounges for 3 people and outdoor seating for 2. Other... More

Was this review helpful? Yes 4
Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 4, 2014

We stayed here for 2 nights at the end of April. The room was quite nice except stains and bloods on curtain. The bed was very very uncomfortable. It was 2 single beds joined together. Staffs were polite. Pool area looked nice however it seems like no one ever use it. The most annoying thing was the super thin wall.... More

Was this review helpful? Yes 2
OaksLure, Manager at Oaks Lure, responded to this review

Thank you for your feedback with regard to your recent stay with us at Oaks Lure Apartments. We are pleased to hear that you were impressed with your room during your stay at Oaks Lure. We understand your concern with the staining you noticed on the curtains, we do apologize for this oversight and can assure you that the curtains... More

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Additional Information about Oaks Lure

Address: 20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks Lure 4*
Number of rooms: 57
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Also Known As:
Oaks Lure Hotel Nelson Bay
Oaks Lure Nelson Bay, Port Stephens

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