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Marcel Towers

Certificate of Excellence
3.5 of 5
Hotel website
12 - 14 Wellington Dr, Nambucca Heads, New South Wales 2448, Australia
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Certificate of Excellence
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5 of 5 stars reviewed 2 weeks ago
SweaterDoll Sydney, Australia
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70 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
  • All months
    (70)
  • Mar-May only
    (20)
  • Jun-Aug only
    (17)
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    (14)
  • Dec-Feb only
    (19)
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Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We met Penny, one of the owners, when we drove up late-ish desperately needing a budget-friendly room for three adults, including my husband's 79 year old godmother. Penny came through! The Towers is actually a bunch of vacation apartments and we ended up in a one-bedroom apartment with extra single in the living room. Perfect! It was super cold outside... More 

Was this review helpful? Yes
MarcelTowers, Owner at Marcel Towers, responded to this review

Aren't you wonderful! Thank you so much for taking the time to post such a lovely review! - it is much appreciated. It was truly a pleasure to have you stay with us and we would love to have you come back again some day, as we love lovely guests! We hope the remainder of the trip has been just... More 

Sydney, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in room 10 - top floor with a beautiful view. The managers were so personal and helpful - and their service is evident everywhere from the long hours in reception to the thoughtful books and other items in the stairwells. There is also a great collection of DVDs to borrow from reception.

Was this review helpful? Yes
MarcelTowers, Owner at Marcel Towers, responded to this review

Thank you Neil! We are so pleased that you enjoyed your stay with us and that you didn't find the trip upstairs too daunting. The views really are more spectacular, aren't they? Maybe you'll get the chance to come back soon for a longer stay and you can take some of the (free) kayaks and/or rowboats for a tour of... More 

Surfers Paradise, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Marcel Towers some years ago when we had our beloved Boxer. We now have a Cavalier and need a pet friendly place to stay on our trips between the Gold Coast and Sydney. The locale is perfect, with river and ocean views. a hotel and take away a 10 minute walk down the road, but far enough... More 

Was this review helpful? Yes
MarcelTowers, Owner at Marcel Towers, responded to this review

Well, well...what can we say, other than "Thank You!". It is a lovely review and we cannot thank you enough for taking the time to post it. It was wonderful to have you come and stay with us again and we certainly hope that you and Lexi will be back again soon. Stay safe and well in the meantime...and thanks... More 

Canberra, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Marcel Towers has a couple of apartments where you can take your dog. We stayed in the pet-friendly two-bedroom ground floor apartment at Riverside Place with river and ocean views. It has a well equipped kitchen, good quality fixtures, plenty of room, comfortable beds and lounge chairs, heating and cooling, great water pressure in the shower with immediate hot water,... More 

Was this review helpful? Yes 1
Tez3864, Owner at Marcel Towers, responded to this review

Aren't you wonderful! What a lovely review! We are so pleased that you had a comfortable stay and that our efforts in that regard have been recognised - thank you! We really look forward to seeing you again and we hope that will be soon...please look after yourselves until then! Best wishes, Penny, Terry and all the gang! More 

Canberra, Australian Capital Territory, Australia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 14, 2015

We stayed in a one bedroom apartment (Apartment 9 top floor) and the views were absolutely stunning from the living area and balcony. The apartment itself was very comfortable and clean with everything you would need during your stay. It has a full kitchen, good sized bathroom and bedroom. Very friendly welcome on arrival and check-in and great service provided... More 

Was this review helpful? Yes
Tez3864, Owner at Marcel Towers, responded to this review

Wow! Thank you so much for such a wonderful review! We are so pleased that you enjoyed your all-too-brief stay with us and we hope that you will both take the time to come back and visit us soon. Maybe the Canberra winter will play a part in any decision you make in that regard, but - whatever the reason... More 

Wallsend, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed June 7, 2015

Wonderful owners, perfect environment for relaxation & there is an apartment that accommodates for a person with disabilities. Units are lovely & clean with plenty of facilities that my husband & myself did not want to come home. Plus the accommodation is pet friendly too. Thank you Betty & Terry for making our 2 night stay on the 2nd &... More 

Was this review helpful? Yes
Tez3864, Owner at Marcel Towers, responded to this review

Hello Julie. Thank you for taking the time and making the effort to post such a wonderful review. It was lovely to have you stay with us and we are sorry that we couldn't fit you in for that extra night...we'll try to make it up to you next time! We hope that you and Peter are holding up okay...our... More 

Camden, Australia
2 reviews
5 of 5 stars Reviewed April 15, 2015

A brilliant place to stay with wonderful owner/operators who are extremely helpful. The free use of kayaks, row boats and all sorts of water related toys. Great views & walks as well as pub & restaurants close by. Well appointed clean units with thoughtfully equipped kitchens, books, mags & free DVDs. Stayed an extra night & we will definately return.

Was this review helpful? Yes
Tez3864, Owner at Marcel Towers, responded to this review

Hi Vicki, Thank you so much for your lovely review. It is very much appreciated and we are so pleased that you had a wonderful stay with us. The weather is still great, so please hurry back to see us when you can. Fond regards, Penny and Terry More 

The Entrance, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed April 1, 2015

WE recently had the pleasure of staying a couple of nights at Marcell Towers at Nambucca heads. This place is simply wonderful, clean, tidy and super friendly staff with a welcome pack for the fur baby as well. The lass who checked us in was simply lovely and always super friendly, we will definately be going back and will happily... More 

Was this review helpful? Yes
Tez3864, Owner at Marcel Towers, responded to this review

Hi guys, sorry for the delay in responding to your wonderful review, but thank you so much for taking the time to post it. You know you are always welcome and we'd love to see you and Jazz again soon. Take care until then! Penny and Terry More 

Newcastle, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 28, 2015 via mobile

I stayed here for 2 nights with my husband and 2 adult children and their partners. We had 2 x 2 bedroom units, but basically lived in the one except for sleeping. What a great find. We all loved it. So handy to everything and the water directly opposite us was great for water activities. All the equipment you would... More 

Was this review helpful? Yes
MarcelTowers, Owner at Marcel Towers, responded to this review

How lovely - thank you Jean! We are so pleased that you enjoyed your stay and we certainly loved having you stay with us. You are always welcome and we hope to see you back again soon. Take care until then! Terry, Penny and the gang. More 

Outback Queensland, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 20, 2015

I'm a repeat customer and booked a week prior. As I've been ill for sometime I expressed concern about our apartment being near a crying new born baby. The woman in charge made a sarcastic comment and I laughed in embarrassment and said " but I have to take care of myself as I've been very ill. Her reply was... More 

Was this review helpful? Yes
MarcelTowers, Owner at Marcel Towers, responded to this review

We sometimes have a situation arise that is best resolved by all the parties walking away. Unfortunately, this was our only such case in over 15 years! Susan, her husband and three companions had stayed with us for one night previously in April 2014 and they were seemingly happy enough to re-book to come back for another night in March... More 

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