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All 5 Mittagong hotels

BEST WESTERN The Grand Country Lodge

Cnr Main & Fitzroy St, Mittagong, New South Wales 2575, Australia
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BEST WESTERN The Grand Country Lodge
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88%
Ranked #1 of 5 hotels in Mittagong
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
KB100255060 Sydney, Australia
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65 people have reviewed this hotel

Traveler rating
    23
    34
    7
    1
    0
See reviews for
12
30
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

To be greeted by a terse "name" as I walked into reception was not a good start to our overnight stay at this motel. However to then be admonished for arriving 30 minutes early made me think I was back in school. It did improve when we got to our room which was clean and relatively spacious. Even when we... More

Was this review helpful? Yes
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi KB100255060 Thank you for taking the time to place your review about the motel on Trip Advisor. I apologise that we did not meet your expectations. We do aim to make every ones stay at our motel a comfortable and enjoyable experience. Please feel free to contact me directly at the motel to discuss this matter. We are always... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly,helpful,old style motel,close to great Italian restaurant.Very clean.Excellent breakfast(low price).Road noise a bit of a concern,but was advised by management to request a back street room on booking.

Was this review helpful? Yes 1
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Dear Potsys Thank you for completing the survey regarding your recent stay at our property Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can... More

Kangaroo Valley, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed overnight a couple of times and every time have been overwhelmed by the wonderful , friendly and extremely helpful staff and manages on site. Nothing is ever an issue. The rooms are very well appointed, modern, immaculately clean and very spacious. The breakfast offering is both fresh and beautifully laid out. The motel was recommended to me... More

Was this review helpful? Yes 1
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Beverley D The team would like to thank you for taking the time to write a review of this motel. We are always eager to read what you like about the motel and how we can improve our service. Our aim is to provide the best service and best experience. Our motto, ' Have Many Happy Returns' Thank you... More

Yarraville, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed over night recently and was overwhelmed by the hospitality of the managers of the units. From a safety point of view I was shown the complex and its exit points at the first instant, showing care and responsibility for their clients. The rooms were very clean and spacious. The buffet breakfast was the equal to top city hotels.... More

Was this review helpful? Yes 1
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Roger We are very grateful that you took the time to write a positive review of the motel The team are pleased that you stayed at our motel and we were able to meet your expectations. It is very important to us to know that you had a great experience If we can be of further service please telephone... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Everything about this motel was brilliant. The hosts were helpful, rooms were clean and it had warmth that often lacks in other motels. Loved the bigger bathroom, bar fridge was well stocked, had everything for our weekend stay. This motel comes well recommended by the locals so must be good. Breakfast choices were amazing, never saw anything like it. What... More

Was this review helpful? Yes 1
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Ruth R We are glad we were able to meet your expectations and that you had a great visit. We are always eager to hear what you like about the motel and how we can improve. We are grateful that you took the time to place your review on Trip Advisor. Please call the motel on (02) 4871 3277... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2014

We had a great stay on a Saturday night - celebrating our wedding anniversary in the Southern Highlands. David made us feel very welcome and was very helpful in answering our questions. Our room was well appointed and provided everything we needed. Although the motel was fully booked, we were not disturbed by other guests. We didn't stay for breakfast... More

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Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Thank you for choosing the Grand Country Lodge for your recent stay in Mittagong We are also grateful that you took the time to place your review on Trip Advisor. We are always eager to hear what you like about the motel and how we can improve our service. The team at the motel thank you and our motto is... More

Sydney, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2014

i just want to add, to the reviews, of Best Western, Mittagong, as, well, as , an, Amazing Breakfast , Belinda,and David, cook, whatever you want for breakfast, as you order, the bathroom, has big fluffy towels, the rooms, and bathroom, are cleaned daily, a newspaper, is delivered, in the morning, great coffee and tea, a pleasure to stay.....plus, you... More

Was this review helpful? Yes 5
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Butterfly816 Thank you for your great review. The team at the Best Western Grand Country Lodge are very happy to hear that we met all your expectations and that you had a great holiday experience. Our Motto is 'Have Many Happy Returns' Thank you Regards, David & Belinda Managers More

Tuross Head, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2014

Stayed the evening of 28 January. Room and service were excellent. The room was spacious and very clean. The best value continental buffet I've ever experienced. Would definitely recommend this motel.

Was this review helpful? Yes 3
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Jenny B Thank you for taking the time to complete this review. Your review is very important to us which helps to maintain the high standards required by our guests. We are also pleased that you enjoyed your breakfast experience. Our motto is 'Many Happy Returns' if we can be of further service please contact David & Belinda on... More

Newcastle, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2014

Myself and my teenage and pre teen daughters stayed here for 1 night on the way back from a quick trip down the South Coast of NSW. Access to first floor room is via stairs which was a little difficult with suit cases but we managed ok. The room was very comfortable with a queen bed and single bed and... More

Was this review helpful? Yes
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Cathy T Thank you for your review. Your review is very important to us. We are pleased that we were able to meet your expectations for your stay. Thank you if we can be of further service please contact the manager at 4871 3277 Thanks again Regards, David & Belinda More

Canberra, Australia
1 review
5 of 5 stars Reviewed January 19, 2014

Very friendly and helpful staff, room and bathroom were very clean with everything you could ask for, quite place to stay - did not hear any noise even though we were on the ground floor. It was a totally enjoyable stay! I would highly recommend.

Was this review helpful? Yes
Muskfire01, Manager at BEST WESTERN The Grand Country Lodge, responded to this review

Hi Margaret Thanks for your review of our motel. Your review is very important to us which helps to maintain and hopefully exceed our customers expectations in true Best Western tradition. If we can provide further service please telephone 02 4871 3277 Regards and best wishes David & Belinda More

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Additional Information about BEST WESTERN The Grand Country Lodge

Also Known As:
Best Western Mittagong
Mittagong Best Western
Address: Cnr Main & Fitzroy St, Mittagong, New South Wales 2575, Australia
Location: Australia > New South Wales > Mittagong
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #1 of 5 hotels in Mittagong
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The BEST WESTERN Grand Country Lodge is a warm, friendly accommodation choice and reminiscent of a Bed and Breakfast in style and atmosphere.With internal access to your room via wide corridors, we offer a secure, comfortable stay.We are in the delightful Southern Highland region and close to some of nature's best in Fitzroy Falls and Kangaroo Valley. The trendy shopping of Mittagong, Bowral, Berrima and other small villages is at our doorstep.Come and enjoy. ... more   less 
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