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BEST WESTERN Fairway Motor Inn

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180 Arthur Kaine Dr, Merimbula, New South Wales 2548, Australia
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BEST WESTERN Fairway Motor Inn
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BEST WESTERN Fairway Motor Inn
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43 reviews from our community

Traveler rating
    10
    17
    12
    3
    1
See reviews for
6
24
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Arrived on 13th of April feeling very excited about staying at what we thought would be a special experience. Management were away and woman in control of office made Bazil Faulty look sound like a sophisticated champion of hospitality. She made it very clear immediately that we were to take our room and shut up and leave her alone. Absolutely... More 

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Robyn, Thank you for sending us your feedback on your recent stay with us. We do remember you and your stay with us. Without guests feedback we would never know things that we can improve on. It really saddens me to think you had such a terrible, terrible start to your holiday by how you were greeted at reception.... More 

Jindabyne, Australia
1 review
1 of 5 stars Reviewed March 21, 2015

We have stayed there many times but will never stay again when breakfast arrive the staff member kicked on the door rather violently instead of knocking. She then told us she wants the tray back asap as she was cleaning room next door, vaccuming at 7.15 am Then we finished breakfast my husband was in the bathroom and I had... More 

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Paul and Gaby, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am very sorry we were not able to do that for you this time and I am extremely disappointed in the staff who acted in such... More 

New Milton, United Kingdom
Top Contributor
56 reviews 56 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 18, 2015

A clean and comfortable motel located across the road from a golf course where you can get an evening meal and drink. The view through the picture windows of the club house is spectacular. An adequate breakfast is served in your room.

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Guest, Thank you for your comments. We are always striving to provide our guests with the best experience and it is gratifying to hear from guests who really appreciate this. kind regards, Debbie More 

Hitchin, United Kingdom
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 27, 2015

Our initial view was disappointing having just left a very homely hotel. However, we soon realised that is an ideal road trip motel. It is out of town but well located for travel. The Standard room was basic but more than adequate. The room is large and comfortable and is provided with cooking facilities. There is a large balcony. There... More 

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FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Guest, Thank you for taking the time to let us know about your stay with us. We value all information received and we will be using this to improve overall customer experience in the future. We are happy you enjoyed your stay despite your first impressions. We have many guests who are pleasantly surprised by their stay. We look... More 

New Milton, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

My husband and I stayed here for one night. The room was very good and no problems were encountered. The hotel itself is a little way out if town, thus a car is essential. We had an evening meal at the golf course on the opposite side of the road which was excellent.

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Guest, Thank you for taking the time to let us know your comments on your stay at our motel. We use all information given to look at ways to improve our motel and the guests overall impression. We look forward to welcoming you back in the near future. kind regards, Debbie More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2015

Having come from a huge drive, I was surprised to find a motel in a small beachside town with so much comfort, clean facilities, and five star service. The rooms are enormous, size does matter when it comes to room size for me. Even staying in opulent hotels, if the room is small no amount of fancy furnishing is going... More 

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FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Daniella, Thank you for taking the time to let us know about your recent stay with us. We are always striving to bring comfort and affordability for all guests and it is lovely to read of your thoughts. We look forward to welcoming you back to our motel in the near future. kind regards, Debbie More 

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 11, 2015

We took a "getaway" room which has a fold out sofa, single bed and a king size. We were all very comfortable. Motel has a good pool although we didn't use it due to the weather. Staff very friendly. Right across the road from the Golf Club which does great reasonably priced meals. Room has a small kitchenette and microwave.... More 

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Guest, Thank you for taking the time to give us your viewpoint on your recent stay with us. Here at Best Western Fairway Motor Inn we are always striving to give back to guests that "little bit extra" in a variety of ways and it is a pleasure to hear that you enjoyed your stay. We look forward to... More 

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 5, 2015

Have stayed on many occasions and never disappointed. Very friendly management, clean, comfortable and good sized rooms, on-site tennis court and swimming pool. Perfect for the golfer with the course across the road.If not a golfer and staying for more than a few days, I would recommend having bicycles as the town centre is a 4.5km walk, 9kms return trip.... More 

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FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Guest, Thank you for taking the time to reply to our survey of your recent stay at our motel. We will be using your information to make a better guest experience to all guests in the future. We have taken on board the information you have provided and have upgraded our wi fi system so you should find a... More 

Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

We travelled as 2 couples and had 2 rooms, with an interconnecting door which was super helpful. Rooms were large, beds were comfortable, bathrooms large and modern, with great towels! Kitchen functional but no stove or working freezer. TV was new but no DVD player or USB port available. Only a couple of stations to watch. Great air con! Balcony... More 

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Belinda, Thank you for taking the time to review your recent stay at our motel. We are committed to providing a superior service to all guests and all comments received are taken seriously. We have recently changed internet providers so the ongoing problem with slow wi fi has now changed for the better. We are glad you enjoyed your... More 

Top Contributor
81 reviews 81 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

Stayed here for one night. Very friendly and helpful reception with easy check in. Enjoyed our room with a little area to sit out front and enjoy the evening. A short drive into the town but spent a pleasant and peaceful night in this hotel. There is a pool but we didn't use it...looked nice though! Would stay again!

Was this review helpful? Yes
FairwayMotorInn6000, Owner at BEST WESTERN Fairway Motor Inn, responded to this review

Dear Guest, Thank you for taking the time to review our motel after your recent stay with us. Your comments go toward helping us make a better experience for all guests in the future. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. kind regards, Debbie More 

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