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Sails Luxury Apartments

Certificate of Excellence
62 Fishpen Road, Merimbula, New South Wales 2548, Australia
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Sails Luxury Apartments
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121 Reviews from our TripAdvisor Community

Traveler rating
    110
    8
    2
    1
    0
See reviews for
41
45
2
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (29)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (33)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Sails is a great place to stay. Our room was clean, spacious and had a great view of the lake. Hosts Rhys and Leanne were very helpful, friendly and a pleasure to deal with. It was so good we decided to book a second stay.

Was this review helpful? Yes
Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear Rickt27 Thank you for taking the time to post a review.We are pleased that you enjoyed your stay and we are looking forward to your next visit later on in the year. The apartment you stayed in has great views that look over the lake and in to the town ship of Merimbula. You kept yourself busy whilst you... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

First time here and have always looked at staying here coz was so convenient being able to walk into town and access everything at you finger tips plus made it great fpr fishing and walking on the boardwalk witch we both love is such a beautiful walk id like to thank thos guys for a most wonderful say they have... More 

Was this review helpful? Yes
Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear DuaneT Well you certainly did have a good time and we thank you for choosing to stay at Sails in Merimbula.Leanne and myself do try extremely hard to make sure all guests feel welcomed when they are here.The apartments have great views and are spacious,clean and fully equipped with all ones needs to ensure a great holiday. We look... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Sails is a very well cared for establishment. Everything is as neat as a pin. There is absolutely nothing we can fault. From the time we checked in to the time we checked out everything went like clockwork. The owners, Rhys and Leanne (and their children), are very friendly. They are not in your face, but always there if you... More 

Was this review helpful? Yes
Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear Rhonda R, Thank you for taking the time to post a review on tripadvisor.Your lovely comments are appreciated and we are pleased that we were able to tick all the boxes to ensure you had a pleasant visit. Myself and Leanne do try hard to ensure clean apartments as customer satisfaction is our priority . You are correct the... More 

Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Absolutely great place to stay, lots of space, extremely clean and the managers are awesome and very friendly! Accommodation has all the facilities you need! Have stayed two years in a row now and we will be back again!

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Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear Karen S We thank you again for your business and choosing Sails as your holiday destination.Your children are lovely and there manners are a credit to you and your husband. You were so busy this time around we did not get a chance to catch up like i would have liked to, there is always next time. We hope... More 

Rosedale, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The setting is gorgeous. The rooms and decore are just lovely. The staff are friendly and incredibly helpful. There is a well equipped kitchen for chefs at heart, and a great takeaway menu and restaurant listing for others. Beautiful views, child safe lawn area for grandchildren, charming barbecue area and proximity to shops, beach and lake make this a wonderful... More 

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Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear Mel B thank you again this would have been your 4th visit and we certainly do appreciate your loyalty and business.All the apartments are fully self contained allowing you to cook and sit back and enjoy the views from your apartment.Sails is a very secure complex allowing parents to sit back and know that there children are safe from... More 

Colorado Springs
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First off, the owners, Rhys and Leanne, were incredibly accommodating, allowing us to switch rooms at the last minute. We rented out the 3 bedroom apartment and it was huge! It was like having your own house on the beach. The place was very clean and the views amazing! Rhys obviously works very hard at the landscaping as that was... More 

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Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear ColinP Thank you for taking the time to post a review on tripadvisor it was certainly appreciated.We are pleased that we were able to make your stay a memorable one. The apartments are large and spacious, all having views of Merimbula lake and only a 3 min walk to the beach. myself and Leanne wish you all the best,... More 

Greater Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location is perfect - sea, lake, town all within easy walking distance - Leanne and Rhys are completely brilliant; kind, attentive and professional, and definitely going the extra mile (we were there for the Mothers Day brunch, what a treat!) The apartments are generous and comfortable, and the added luxury of a spa bath is fabulous!

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Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear 722 Martyn You were here for a good month, and you certainly made use of all the days.It was our pleasure to put a mothers day brunch on, and from all the feedback we received it was a great morning. Sails is close to all great things and this makes us a popular holiday complex. It was a pleasure... More 

1 review
5 of 5 stars Reviewed May 12, 2015 via mobile

Fantastic host Leanne and Rhys . Fabulous host. Thankyou for Mother's Day breakfast You put on very special . Amazing service with a beautiful view can't wait to come back again thankyou gina and mark Wangaratt

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Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear Larenrowe Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and we are looking forward to meeting you again in the very near future. Mothers day breakfast was good fun and it is a good opportunity for all guests to liase and get to know each other. Customer satisfaction as... More 

1 review
5 of 5 stars Reviewed May 1, 2015

Thanks Rhys and Leanne for your friendly welcome to the apartment complex and lovely surrounding gardens. Our upstairs apartment was beautifully presented and clean. Bed and pillows were very comfy, and the spa was a treat. The outlook over the lake is postcard-worthy, and Sails is so handy to the Merimbula town centre. Though in the flight path, the occasional... More 

Was this review helpful? Yes
Rhys v, Manager at Sails Luxury Apartments, responded to this review

Dear Janine R, thank you for finding the time to post a lovely review on tripadvisor. We understand how important it is to give good customer service and we do our best to achieve it. The apartment you stayed in gives you lovely views looking over Merimbula lake and in to town. Our location on the fishpen gives you the... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed April 29, 2015 via mobile

Recently spent 12 nights in Merimbula staying at Sails. Enjoyed our stay very much, bright, spacious, well equipped and very clean apartments. Managers Rhys and Leanne are lovely and friendly people who make you feel welcome and comfortable. Pool was warm and inviting. Views over the lake and bird life was such a delight. Rhys asked daily if there was... More 

Was this review helpful? Yes
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