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All 5 Lord Howe Island hotels

Somerset Apartments

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Neds Beach Road, Lord Howe Island 2898, Australia
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Somerset Apartments
Certificate of Excellence 2014
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53 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Top Contributor
103 reviews 103 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The best thing about the Somerset is the location , but like other reviewers I found the apartments noisy, we could hear every word next door was saying, and we listened to their TV, in the evening and all the toilet habits in the morning, having seen a few apartments hence the title of my review, we were eventually settled... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic location with easy access to all the island's offerings, just a short walk to the 'CBD' and easy access by bike to many of the island's attractions. The Somerset hosts are great - very friendly and willing to help with anything at all. The evening drop off service to the island's restaurants is great. Wonderful facilities with many communal... More

Was this review helpful? Yes 2
Melbourne, Australia
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2014

Super location, with a laid back friendliness that allowed us all to feel at home immediately. Walking distance from most places, great fun to have the bike outside your front door to whiz to the many activities, walks, kayaking, bowling...and I thought I was there for a rest! Also came away will firm new friendships. Will be back! Ps the... More

Was this review helpful? Yes 2
Launceston, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2014 via mobile

We had to find our own way about there was a lot of information but nobody interacted with us to find out if we were availing ourselves of any of the facilities. The snorkelling was fantastic but we had no idea who our hosts were. When I asked if they knew who we were they looked in amazement and said... More

Was this review helpful? Yes 2
Somersetlhi, Owner at Somerset Apartments, responded to this review

Thank you for your feedback. We are sorry to hear to hear that you felt the customer interaction was lacking. Airport transfers are included in the tariff and we personally pick up all guests and deliver them to Somerset and guide them to their room. Information sheets on Lord Howe services and the property are in each room. We have... More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
27 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 15, 2014

Booking was simple and email questions were answered promptly. We were greeted at the airport on time and driven back to the apartments. All our interaction with the Somerset was done through Rebecca who was looking after the premises during our stay. She did a wonderful job. The rooms were ready early so we were able to move in straight... More

Was this review helpful? Yes 7
Somersetlhi, Owner at Somerset Apartments, responded to this review

Thank you for your review of our property. We are pleased to hear you had a great time on Lord Howe Island and at Somerset. We hope to see you again sometime. More

Shoalhaven, Australia
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2014

great location with everything you could need. beds are hard but i like a hard bed, rooms are clean and they provide a beach towel that they let you take to the beach which saves on luggage so quiet and peaceful, we did not hear the people next door through the wall I found the staff friendly with out being... More

Was this review helpful? Yes 4
Somersetlhi, Owner at Somerset Apartments, responded to this review

Thank you for your fantastic review of Somerset Apartments. We take great care to make sure our apartments are clean and well presented. We are pleased that you felt well catered for- the addition of backpacks, drink bottles and umbrellas in every room make holidaying a little easier. Thank you again. More

Newcastle, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 19, 2014

Somerset is perfectly located on the perfect Lord Howe Island - approx halfway between Ned's Beach and the lagoon, a short stroll from the post office and best coffee on the island at the Anchorage (Humpty Mick's), and within walking distance of most of the restaurants. We stayed in a 1-bedroom superior (Hibiscus) apartment, which was clean, comfortable and had... More

Was this review helpful? Yes 6
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2014

This is our 8th trip to the wonderful Lord Howe Island. This was our first time to stay at Somerset and now we would not stay anywhere else. We had a one bedroom apartment, the bedroom was large and the lounge dining area was very comfortable and spacious. We had a lovely private balcony with a table and chairs and... More

Was this review helpful? Yes 4
Metung, Australia
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 20, 2013

The Somerset Apartments are very well located half way between the lagoon and Ned's Beach and set in a beautiful garden with excellent barbecues and picnic facilities. The rooms are a reasonable size, though the bathrooms are tiny, and spotlessly clean. The units are quite well equipped, with some nice touches like water bottles, day packs & umbrellas. Units are... More

Was this review helpful? Yes 3
Caloundra, Queensland, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 12, 2013

Somerset offers budget accommodation, and that's all you get. The walls separating the units are so thin, you can hear next doors conversation, and during the night, you can hear people coughing, talking etc. I would not recommend this place. The only good thing going for it is that it is close to the lagoon and Ned's beach. The Staff... More

Was this review helpful? Yes 2
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Additional Information about Somerset Apartments

Address: Neds Beach Road, Lord Howe Island 2898, Australia
Location: Australia > Lord Howe Island
Price Range (Based on Average Rates): $$
Also Known As:
Somerset Apartments Hotel Lord Howe Island

29 photos of this hotel

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Official Description (provided by the hotel)
Somerset is perfectly situated between Neds Beach and the Lagoon, on a level area of the Island, allowing easy walking and biking to nearby shops, restaurants and the Visitor Centre. The units are nestled in subtropical palm groves alive with splashes of colour from Hawaiian hibiscus and fragrant frangipani flowers. Somerset is the ideal location for visitors wanting to explore and discover the natural attractions that have made Lord Howe Island famous. ... more   less 
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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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