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Peppers Salt Resort & Spa

Certificate of Excellence
Bells Boulevard | South Kingscliff, Kingscliff, New South Wales 2487, Australia
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Peppers Salt Resort & Spa
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Peppers Salt Resort & Spa
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742 reviews from our community

Traveler rating
    317
    272
    79
    42
    32
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202
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We enjoyed a week at peppers resort this month, everything was perfect as usual. Friendly, attentive staff, rooms are beautifully appointed. We hired bikes, nice bikes and rode to cabbaritta beach, an easy ride as it is pathed all the way. We love staying here.

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Brisbane
1 review
5 of 5 stars Reviewed yesterday NEW

Magnificent pool. Good breakfast. Very relaxing holiday. Very good service and clean rooms. They replaced towels, toilet paper etc. Friends were able to visit and use the carparking facilities. Good restaurant at the hotel and there were other restaurants within walking distance. Walking distance from the magnificent beach.

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Brisbane
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The venue was picked because of a special offer. The rack rate is high but the specials should be grabbed. I had a one room apartment it was excellent. The attached restaurant is great the bar efficient. There is a large grassy common nearby with a large choice of dining and support shopping.

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Beenleigh, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed for three nights to celebrate our wedding anniversary and had a great time, staff were very friendly. Had a great surprise at Seasons restaurant when they put "happy anniversary" on the desert plate.

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Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights in early May, the staff were excellent, making both check in and any question we had a pleasure. My room was always cleaned by lunchtime and housekeeping did an excellent job. I would definitely recommend having a car because of it's location and if you can swing it get a room with its own pool -... More 

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms clean but no service included in our three day stay. Vouchers offered at spa were non usable for most things and not fully explained to me at the time of booking. Ran out off coffee and shampoo/ conditioner so would have been nice if we got a restock or they left a few more to last the three days.

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Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a three day stay in spa room. A Conference was on and each night we were woken when the delegates returned to their rooms, or started partying around the pool. Buffet breakfast was pretty ordinary...especially by day 3. The food was the same each day. Air conditioner filters were filthy, wonder if they have ever been cleaned. Pool area... More 

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Peppers2487, General Manager at Peppers Salt Resort & Spa, responded to this review

Dear Leonie 99 Thank you for providing us with feedback on your recent stay. We truly value feedback from all of our guests and ensure we use it to make improvements to our product and service wherever feasibly possible, We apologise for the interruption to your sleep from other resort guests. We understand the frustration that this would cause on... More 

Hamilton, Waikato, New Zealand
Top Contributor
72 reviews 72 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights over a weekend. Resort is in a quiet area, very close to the beach but quite far from town. They have awesome meeting rooms and the pool is quite exceptional. The staff seem a little un-engaging and I think they could do with a big improvement, especially at the lobby bar. The twin rooms are... More 

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Peppers2487, General Manager at Peppers Salt Resort & Spa, responded to this review

Dear Richard B Thank you for taking the time to post a review following your recent business trip at Pepper Salt Resort & Spa. We are pleased you enjoyed your stay, especially the stunning lagoon pool area as well as our contemporary meeting rooms. Your comments concerned me regarding the service of the bar staff as service is something we... More 

Byron Bay, Australia
Top Contributor
66 reviews 66 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

An overnight stay for us so we could go to local Finns restaurant. Stayed in a 1 bed spa suite with private plunge pool which was tired and dated and not overly clean. Bar area was grubby,noisy and without dress code of any sort.Poorly trained bar staff who gave us wrong order. Even though b'fast included,gave up due to long... More 

Was this review helpful? Yes 2
Peppers2487, Manager at Peppers Salt Resort & Spa, responded to this review

Dear Rob and Christine T We appreciate you providing feedback on your recent stay with us at Peppers Salt Resort & Spa. Firstly, we apologise for a failed stay with us and while it is never pleasant to receive a negative response we ensure we utilise all feedback to continue to improve our service and make amendments and changes wherever... More 

SYDNEY
Contributor
14 reviews 14 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Suites were tired & needed a deep clean.Bathrooms in both suites were full of mould.Air cons & filters were also very filfthy.Buffet breakfast was a bit unappetising,due to the fact that many parents just let their kids get food themselves & touch all the items.Also kids on the whole were unsupervised in restaurant by parents.Maybe LARGER SIGNS stating that kids... More 

Was this review helpful? Yes 3
Peppers2487, General Manager at Peppers Salt Resort & Spa, responded to this review

Dear solar4me Thank you for your review, we love hearing feedback from our guests as it provides us with the opportunity to continually ensure our service is at the highest possible level. Your comments on the cleanliness of your accommodation and timing of room service have been discussed with our head housekeeper and her team - I apologise for this... More 

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