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Terralong Terrace Apartments

4.0 of 5 129 Terralong St, Kiama, New South Wales 2533, Australia
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Terralong Terrace Apartments
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Terralong Terrace Apartments
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70 reviews from our community

Traveler rating
    46
    23
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    1
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39
12
2
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Can't really fault anything here. Location is excellent. Two minute walk to Woolworths, Bakers Delight etc. Three minute walk in the other direction to main street with cafe's, shops, etc. The complex was quiet. Parking was very generous. The apartment itself was immaculate. Everything was super clean and in excellent working order. Two excellent bedrooms and thank you for the... More 

Was this review helpful? Yes
Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in room 17. If there is one thing that caught my eye and I really felt needs improving is having air condition flow to all the bed rooms. The rooms did have a single fan, but really did nothing to cool it down. It was quite stuffy at night with no air flow from the main living area.... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Leo S Thank you for taking the time to post your comments about our apartments. We are sorry that the fans in all bedrooms did not adequately counteract the humidity you experienced at nights, but we could have provided you with an extra free standing fan if you had advised us of your discomfort during your stay - unfortunately... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 weeks ago

Very Clean rooms (like new)...Very Spacious....Well Appointed. Great and helpful staff. Located in at one end of the town.... Great location....close to all amenities, shops, restaurants and café's. Ten minutes walk to Beaches & Landmarks (ie: Blow-hole, Fish markets & Rock Pool)

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear MarcT Thank you for posting your positive feedback about our apartments. We are very pleased that you appreciated the spaciousness and cleanliness of our rooms, as well as our central location and helpful staff. The main thing is that you had an enjoyable and comfortable stay! We look forward to welcoming you and your family back sometime soon! Regards... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

I stayed here last month with a group of friends and as usual had an excellent time. The apartments are so well equiped and spotlessly clean and serviced daily. Im about to visit again (3rd time in a year) this time with my family and am looking forward to a relaxing stay with them.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear amybeth1999 Great to read your positive review - how fantastic is that for us to have a happy guest post two good reviews in one year! I can't remember anyone else ever doing this! My first thought was that, as you have stayed with us a couple of times already this year, it sounds like you may be eligible... More 

England
Top Contributor
60 reviews 60 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 20, 2014

We were warmly welcomed at the apartments by Candy who gave us a lot of useful information about the area. The apartments are centrally situated right next door to a shopping centre. They are well stocked and very comfortable. If we were to find any fault it would be that the only bath is a spa bath. In a two... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Visitor73 Thank you for posting your feedback on our apartments. We are delighted that you enjoyed your stay and appreciated the comfort of our rooms and our location in central Kiama. Re the spa baths, they are of course and integral part of our bathroom design and are also generally popular with many guests, so we are not currently... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

The units are very comfortable and well appointed. The beds are a little hard and some new fluffy white towels would be appreciated. The staff we spoke to Candy and Sylvia were wonderful very friendly and helpful. The location is excellent plenty to see and do without using a car. We would be happy to stay at Terralong again.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Annette M, Thank you for your positive review of our apartments! We are very happy that you had a comfortable stay and that our friendliness and helpfulness contributed to your enjoyment. Our mattresses tend to be on the firm side as they are all "posturepedic" and designed for people who may have some back problems (which apparently applies to... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 26, 2014

This is our favourite place to visit for short breaks from Sydney. We stayed in the 2 bedroom pool apartment this time. Very lovely, spacious, huge balconies and the kids spent the weekend in the heated pool. It's so central to everything and for us it's about the location we love being in town. We grabbed our coffees from Bean... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Jgv72, Thank you very much for making the time and effort to post your review of our apartments. It was such a pleasure hosting you and your family on another getaway and we are very pleased that you had a wonderful stay and appreciated the space and comfort of our poolside apartment as well as our location in central... More 

New South Wales, Australia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 16, 2014

Our two-bedroom apartment was spacious, comfortable and well-equipped and came with one undercover parking space. The decor was extremely bland and could benefit from a bit of colour to give a holiday feel, and there was no sea view although a pleasant view of greenery. The location is very convenient, right in the town so there is no need to... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear LizfromNSW Thank you for posting your comments about your stay with us in Kiama. A few of our upper level apartments have ocean "glimpses" but sea views are definitely not a feature of our property. Our selling points are the size, space and cleanliness of our apartments, the central Kiama location and the quality of our customer service. If... More 

Perth, Western Australia, Australia
1 review
5 of 5 stars Reviewed October 14, 2014

My husband and I had a wonderful week at Terralong Apartments. The apartment was beautiful; clean, well equipped, spacious and so comfortable. We had everything we could need and the staff were so helpful and friendly. I would recommend this accommodation to any of my friends and acquaintances. The location is fantastic; right in the middle of Kiama - everything... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Carol H, Thank you so much for making the time and effort to post your review of our apartments. We are delighted that you had a wonderful stay and appreciated the space and comfort of our rooms as well as our location in central Kiama. We are even more delighted that you appreciated the beauty of our coastline, which... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 7, 2014

We had a very enjoyable and comfortable stay this past weekend at Terralong Terrace.Candy was extremely helpful and great customer service.She gave us great suggestions to the local cafes and also places of interest.Overall our family had a great time and most importantly the service we received from Candy was great.Prior to meeting Candy in person I was corresponding with... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Shintyy What a great review you have given us! Thank you for making the time and effort to post your positive comments, which reinforce the importance of our customer service and spur us on to maintain our high standards in this area (to be honest, your own politeness and friendliness made our job very easy!). Sylvia and I are... More 

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Additional Information about Terralong Terrace Apartments

Address: 129 Terralong St, Kiama, New South Wales 2533, Australia
Phone Number:
Location: Australia > New South Wales > Kiama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Terralong Terrace Apartments 4*
Number of rooms: 16
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