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Terralong Terrace Apartments

4.0 of 5 129 Terralong St, Kiama, New South Wales 2533, Australia
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Terralong Terrace Apartments
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Terralong Terrace Apartments
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63 reviews from our community

Traveler rating
    40
    22
    0
    0
    1
See reviews for
34
12
2
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New South Wales
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Our two-bedroom apartment was spacious, comfortable and well-equipped and came with one undercover parking space. The decor was extremely bland and could benefit from a bit of colour to give a holiday feel, and there was no sea view although a pleasant view of greenery. The location is very convenient, right in the town so there is no need to... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear LizfromNSW Thank you for posting your comments about your stay with us in Kiama. A few of our upper level apartments have ocean "glimpses" but sea views are definitely not a feature of our property. Our selling points are the size, space and cleanliness of our apartments, the central Kiama location and the quality of our customer service. If... More

Perth, Western Australia, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had a wonderful week at Terralong Apartments. The apartment was beautiful; clean, well equipped, spacious and so comfortable. We had everything we could need and the staff were so helpful and friendly. I would recommend this accommodation to any of my friends and acquaintances. The location is fantastic; right in the middle of Kiama - everything... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Carol H, Thank you so much for making the time and effort to post your review of our apartments. We are delighted that you had a wonderful stay and appreciated the space and comfort of our rooms as well as our location in central Kiama. We are even more delighted that you appreciated the beauty of our coastline, which... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a very enjoyable and comfortable stay this past weekend at Terralong Terrace.Candy was extremely helpful and great customer service.She gave us great suggestions to the local cafes and also places of interest.Overall our family had a great time and most importantly the service we received from Candy was great.Prior to meeting Candy in person I was corresponding with... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Shintyy What a great review you have given us! Thank you for making the time and effort to post your positive comments, which reinforce the importance of our customer service and spur us on to maintain our high standards in this area (to be honest, your own politeness and friendliness made our job very easy!). Sylvia and I are... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Thank you to Sylvia for a very pleasant stay. Our family of 4 adults were very comfortable in the spacious apartment. The location was excellent for our needs, with the nearby supermarket, shops, walks and especially the coffee shop out the front. Just try to avoid scraping the bottom of your car as you drive in and out of the... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Jenny J Thank you for taking the time to post your positive comments about your stay with us! I am replying on behalf of Sylvia, who was managing Terralong Terrace Apartments while I was on annual leave in September, but I know that she has read and appreciated your review. Most importantly, it is fantastic to know that you... More

1 review
5 of 5 stars Reviewed September 13, 2014 via mobile

My self and my wife and our 3 year old son thoroughly enjoyed our stay . Staff are extremely helpfull and courteous . Beatifull location , close to all Kiama has to offer . Made travelling with an toddler enjoyable .. Five stars from us .. Highly recommend .

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear EloyMarvin Thank you for your great review of our apartments! We are very pleased that you appreciated our central location and good customer service - this is of utmost importance to us and I will pass on your comments to all our staff. Your comments are especially satisfying for me as I was actually on annual leave during September,... More

2 reviews
5 of 5 stars Reviewed September 8, 2014

Sylvia and Candy, I would like to thank you for making our stay a fond memory. we had a fantastic time. your suggestion really came handy when it came to exploring local cafe's and places of interest. Would highly recommend and will see you guys next time.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Vivan S, Thank you for taking the time to post your positive comments about our apartments. I am pleased that Candy and myself were able to contribute personally to the enjoyment of your stay in Kiama. We understand that customer service is of utmost importance to all our guests and we will endeavor to maintain our high standards in... More

Sydney, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

Located near the local supermarket & a short distance to the town proper this is a first rate Motel with superior 2 bedroom units in good order .There is evidence of regular cleaning and maintenance .The only glitch for us was the driveway which at the footpath was steep & we could not avoid scraping underneath our Yaris .After a... More

Was this review helpful? Yes 1
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear D Dang2218 Thank you for taking the time to post your review. We are pleased that you appreciated our central location and that you described us as a first rate property. I should perhaps clarify for visitors however that we are serviced apartments and not a motel. We are indeed located just a few hundred metres from the Kiama... More

Sydney, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

Thanks so much Candy and Sandy for a lovely weekend. We hadn't expected the apartment to be so large, with all the amenities and cooking implements. Immaculately presented and convenient to everything. Sandy was particularly helpful with tips of what to do in Kiama, We did part of the walk to the Little Blowhole but turned back maybe 2/3 of... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Alan K Thank you for your positive feedback on the size, amenities and convenience of our apartments! Fantastic to hear that you managed to do part of the Kiama Coast Walk and also to catch the Sunday Markets down by the Harbour. Sounds like you had an enjoyable, relaxing weekend and that's what we like to hear! Thanks again... More

Sydney, Australia
1 review
5 of 5 stars Reviewed July 21, 2014

Had a long weekend stay at Terralong Terrace Apartments with my son, daughter in law and two grandchildren. Candy, the manager called us beforehand to check about a cot for our baby and whether we would prefer an upper or lower level apartment. We arrived a couple of hours before check in but were made welcome instantly with Candy providing... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Cheryl O, We greatly appreciate your taking the time to post your comprehensive review of Terralong Terrace Apartments. We are delighted that you and your extended family had an enjoyable stay in Kiama and that the location, size, cleanliness and comfort of our apartments contributed to your enjoyment. It is also great to know that you were happy with... More

Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

Stayed here for a weekend visiting relatives in town. Candy is an exceptional manager - so helpful and friendly that it teally made our stay enjoyable. The 2bdrm apartment we stayed in was very comfortable and had more than enough space for us and our two adult children with us for the weekend. All was neat and fresh and clean.... More

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Jennifer T Thank you for taking the time to post your positive comments about our apartments. I am happy that I was able to contribute personally to the enjoyment of your stay in Kiama - that of course is my job and I seem to remember that you made my job very easy! It is also very pleasing that... More

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Additional Information about Terralong Terrace Apartments

Address: 129 Terralong St, Kiama, New South Wales 2533, Australia
Phone Number:
Location: Australia > New South Wales > Kiama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Terralong Terrace Apartments 4*
Number of rooms: 16
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