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Terralong Terrace Apartments

4.0 of 5 129 Terralong St, Kiama, New South Wales 2533, Australia
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Terralong Terrace Apartments
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Terralong Terrace Apartments
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67 reviews from our community

Traveler rating
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    22
    0
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    1
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36
12
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (22)
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    (22)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here last month with a group of friends and as usual had an excellent time. The apartments are so well equiped and spotlessly clean and serviced daily. Im about to visit again (3rd time in a year) this time with my family and am looking forward to a relaxing stay with them.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear amybeth1999 Great to read your positive review - how fantastic is that for us to have a happy guest post two good reviews in one year! I can't remember anyone else ever doing this! My first thought was that, as you have stayed with us a couple of times already this year, it sounds like you may be eligible... More 

England
Top Contributor
58 reviews 58 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were warmly welcomed at the apartments by Candy who gave us a lot of useful information about the area. The apartments are centrally situated right next door to a shopping centre. They are well stocked and very comfortable. If we were to find any fault it would be that the only bath is a spa bath. In a two... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Visitor73 Thank you for posting your feedback on our apartments. We are delighted that you enjoyed your stay and appreciated the comfort of our rooms and our location in central Kiama. Re the spa baths, they are of course and integral part of our bathroom design and are also generally popular with many guests, so we are not currently... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed November 6, 2014

The units are very comfortable and well appointed. The beds are a little hard and some new fluffy white towels would be appreciated. The staff we spoke to Candy and Sylvia were wonderful very friendly and helpful. The location is excellent plenty to see and do without using a car. We would be happy to stay at Terralong again.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Annette M, Thank you for your positive review of our apartments! We are very happy that you had a comfortable stay and that our friendliness and helpfulness contributed to your enjoyment. Our mattresses tend to be on the firm side as they are all "posturepedic" and designed for people who may have some back problems (which apparently applies to... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2014

This is our favourite place to visit for short breaks from Sydney. We stayed in the 2 bedroom pool apartment this time. Very lovely, spacious, huge balconies and the kids spent the weekend in the heated pool. It's so central to everything and for us it's about the location we love being in town. We grabbed our coffees from Bean... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Jgv72, Thank you very much for making the time and effort to post your review of our apartments. It was such a pleasure hosting you and your family on another getaway and we are very pleased that you had a wonderful stay and appreciated the space and comfort of our poolside apartment as well as our location in central... More 

New South Wales, Australia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 16, 2014

Our two-bedroom apartment was spacious, comfortable and well-equipped and came with one undercover parking space. The decor was extremely bland and could benefit from a bit of colour to give a holiday feel, and there was no sea view although a pleasant view of greenery. The location is very convenient, right in the town so there is no need to... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear LizfromNSW Thank you for posting your comments about your stay with us in Kiama. A few of our upper level apartments have ocean "glimpses" but sea views are definitely not a feature of our property. Our selling points are the size, space and cleanliness of our apartments, the central Kiama location and the quality of our customer service. If... More 

Perth, Western Australia, Australia
1 review
5 of 5 stars Reviewed October 14, 2014

My husband and I had a wonderful week at Terralong Apartments. The apartment was beautiful; clean, well equipped, spacious and so comfortable. We had everything we could need and the staff were so helpful and friendly. I would recommend this accommodation to any of my friends and acquaintances. The location is fantastic; right in the middle of Kiama - everything... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Carol H, Thank you so much for making the time and effort to post your review of our apartments. We are delighted that you had a wonderful stay and appreciated the space and comfort of our rooms as well as our location in central Kiama. We are even more delighted that you appreciated the beauty of our coastline, which... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 7, 2014

We had a very enjoyable and comfortable stay this past weekend at Terralong Terrace.Candy was extremely helpful and great customer service.She gave us great suggestions to the local cafes and also places of interest.Overall our family had a great time and most importantly the service we received from Candy was great.Prior to meeting Candy in person I was corresponding with... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Shintyy What a great review you have given us! Thank you for making the time and effort to post your positive comments, which reinforce the importance of our customer service and spur us on to maintain our high standards in this area (to be honest, your own politeness and friendliness made our job very easy!). Sylvia and I are... More 

1 review
5 of 5 stars Reviewed September 28, 2014

Thank you to Sylvia for a very pleasant stay. Our family of 4 adults were very comfortable in the spacious apartment. The location was excellent for our needs, with the nearby supermarket, shops, walks and especially the coffee shop out the front. Just try to avoid scraping the bottom of your car as you drive in and out of the... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Jenny J Thank you for taking the time to post your positive comments about your stay with us! I am replying on behalf of Sylvia, who was managing Terralong Terrace Apartments while I was on annual leave in September, but I know that she has read and appreciated your review. Most importantly, it is fantastic to know that you... More 

1 review
5 of 5 stars Reviewed September 13, 2014 via mobile

My self and my wife and our 3 year old son thoroughly enjoyed our stay . Staff are extremely helpfull and courteous . Beatifull location , close to all Kiama has to offer . Made travelling with an toddler enjoyable .. Five stars from us .. Highly recommend .

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear EloyMarvin Thank you for your great review of our apartments! We are very pleased that you appreciated our central location and good customer service - this is of utmost importance to us and I will pass on your comments to all our staff. Your comments are especially satisfying for me as I was actually on annual leave during September,... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 8, 2014

Sylvia and Candy, I would like to thank you for making our stay a fond memory. we had a fantastic time. your suggestion really came handy when it came to exploring local cafe's and places of interest. Would highly recommend and will see you guys next time.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Vivan S, Thank you for taking the time to post your positive comments about our apartments. I am pleased that Candy and myself were able to contribute personally to the enjoyment of your stay in Kiama. We understand that customer service is of utmost importance to all our guests and we will endeavor to maintain our high standards in... More 

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Additional Information about Terralong Terrace Apartments

Address: 129 Terralong St, Kiama, New South Wales 2533, Australia
Phone Number:
Location: Australia > New South Wales > Kiama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Terralong Terrace Apartments 4*
Number of rooms: 16
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