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Terralong Terrace Apartments

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129 Terralong St, Kiama, New South Wales 2533, Australia
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Terralong Terrace Apartments
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Terralong Terrace Apartments
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83 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Terralong Terrace Apartments over a weekend (Friday to Sunday). The location is excellent. We walked with my 3.5 year old to the blowhole (max 15 minutes). All the shops/restaurants and cafes are within walking distance. The apartment was spacious, new and well furnished. It had everything we needed and didn't really need to bring as much with... More 

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Queensland
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my Husband and 2 year old daughter in April 2015, in a two bedroom spa apartment. I honestly can't fault this place. It's in a perfect location, next to a grocery store in the middle of town. Walking distance to everything. Undercover car parking, in room spa, fully equiped kitchen and CLEAN! They even give a... More 

Was this review helpful? Yes 1
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Sapphire1999 Thank you for your "glowing" review of our apartments - we are so happy that you and your family enjoyed our central location, amenities and cleanliness and we genuinely appreciate your taking the time to share your feedback on TripAdvisor. We would love you to come back and stay again in the future - and, if you can... More 

Guildford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

We stayed at these apartments after a trip from Melbourne and before Sydney, its in a lovely town right on the coast with great walks and plenty to do, a very relaxing change from the city. The apartment was clean and well maintained.

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Captain5691 Thank you for taking the time to post your review. We are pleased that you had a relaxing stay and that your apartment met your expectations in terms of cleanliness and maintenance. Yes, Kiama is a lovely town - very easy to get around and definitely a slower pace than any city (Sydney or Melbourne)! Kind regards Candy... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2015 via mobile

A nice place with very friendly staff. They bent over backwards to help. Was mostly happy with the decor, but would have liked an extra double bed. The parking was difficult with a big car. Close to shops and nice restaurants.

Was this review helpful? Yes 1
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear TammyBM Thank you for posting your feedback about our apartments. Re the extra double (king) bed, our bedding configuration is versatile, so we can reconfigure any two single beds into 1 king bed. The only conditions are 1) there is a one-off reconfiguration charge of $30 per bed reconfiguration and 2) guests need to request the bed reconfiguration either... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015 via mobile

Excellent place for family to stay Warm welcoming and very helpful staff. Cozy like home Very clean and well furnished appartment. Close to shopping mall and to parks My family enjoyed the stay. Spacious Appartment.

Was this review helpful? Yes 1
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Smaa1966 Thank you for posting your positive comments about Terralong Terrace Apartments We are delighted that you and your family enjoyed your stay - yes, we aim to provide guests with a warm welcome, clean, well-appointed and centrally located accommodation and an overall comfortable and cozy, home-like experience, so your review confirms that we are succeeding in achieving that... More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 6, 2015

Stayed in Terralong Terrace over the Easter weekend. It was a great stay. The apartment was clean and the location is ideal, right in the heart of Kiama. The staff are fantastic. Helpful and full of knowledge about the local area. Given the rainy weather they had lots of advice on activities to suit. On arrival there was an Easter... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Butterbean25 Thank you for taking the time to post your positive feedback about Terralong Terrace Apartments. We are very happy that you enjoyed your stay with us over the Easter long weekend. Great that you appreciated our central Kiama location, the cleanliness of our rooms and the professionalism of our staff. These points represent the basic foundations of our... More 

Tuross Head, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 28, 2015

Stayed here for 2 nights in a 3 bedroom apartment with the family ( 5 of us ) .Very clean and tidy with everything you could want for a pleasent stay. Central to main street and very quiet with no road traffic noise. No lifts if your not too good on your feet but all in all a great place.... More 

Was this review helpful? Yes 1
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Pandora333 Thank you for your positive comments about our accommodation in downtown Kiama! We are delighted that you enjoyed your stay and will consider staying with us again - if the stairs are a problem for you (or anyone), however, please remember to ask for an apartment with level access to the street, of which there are several... Best... More 

Auckland, New Zealand
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 9, 2015

Totally loved the central location. Accomodation on 2 levels above the carparks, with stairs and no disability access or lifts was a little tricky for our 83 year old Nan. Upgraded to a spacious and light 2 bedroom corner suite with a warm deck from the lounge wrapping around to a view over the swimming pool. Comfy queen sized bed... More 

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Ele560 Thank you for posting your comprehensive feedback of Terralong Terrace Apartments. Great that you appreciated our central location, the space and facilities of your apartment and our solar-heated pool. Re the access for your elderly grandmother, we need to remind guests to make sure they request our disabled access room which has level access to the street and... More 

Greater Melbourne, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

We stayed for two nights in a spacious, well-appointed two-bedroom apartment on the top floor. Very quiet with beautiful views. Terralong Terrace Apartments are well situated to Kiama's business centre, entertainment centre, supermarket, coffee shops, railway station, tourist sights and the beaches - and all of it just a few minutes' walk from the apartments. Business manager and relief manager... More 

Was this review helpful? Yes 2
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear Ted G What a pleasure to read your positive review of our apartments! We are so happy that you enjoyed your 2 night stay with us and that you appreciated our quietness, central Kiama location and our customer service - Sylvia and I are both passionate about the South Coast and are always keen to pass on our local... More 

Port Macquarie, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

I had a three bedroom apartment booked for two nights. The apartment had all we needed and more. Great location and great service. And the excellent thing of parking on site included. Would recommend highly. Cheers Teresa

Was this review helpful? Yes
Candy A, General Manager at Terralong Terrace Apartments, responded to this review

Dear 30Teresa Thank you for your recommendation of our apartments. We are very pleased that your 3 bedroom apartment met your needs and that you enjoyed our convenient downtown location and service. Yes, I think that our free onsite, off-street, undercover parking is a definite plus and, at the same time, many guests really appreciate not having to take the... More 

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