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The Sebel Harbourside Kiama

31 Shoalhaven Street, Kiama, New South Wales 2533, Australia
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The Sebel Harbourside Kiama
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The Sebel Harbourside Kiama
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612 reviews from our community

Traveler rating
    233
    240
    102
    27
    10
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121
342
17
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
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    (612)
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    (172)
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    (134)
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    (165)
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Maitland, NSW Australia
Top Contributor
50 reviews 50 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Arrived after gruelling trip with some traffic issues. Greeted by very friendly professional staff. Received a welcome drink and free wi fi with the Groupon deal. Good comfy bed restaurant /bistro packed with Friday after work drinkers created great vibe. Good breakfast next day. Parking easy, room clean, would definitely stay again.

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TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear WPS111, I appreciate your comments in regards to your recent stay at The Sebel Harbourside Kiama. It is great to hear you enjoyed your stay with us and taking advantage of the great Groupon Deal. I will share your comments with our team as it is only by receiving this feedback that we are able to improve on our... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

My partner and I travelled down from Sydney to stay at the Sebel last week and this experience was much more pleasant then the last. Although the weather was not brilliant we still loved our little getaway. We dined at the restaurant on the Monday and Tuesday night and the staff could not have been any better! They ensure the... More 

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TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Taytay325, I appreciate your comments in regards to your recent stay at The Sebel Harbourside Kiama. I will share your comments with our team and will personally congratulate Talissa on her exemplary customer service skills, as it is only by receiving this feedback that we are able to improve on our offer and service. Thank you again for sharing... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic stay for one night in this delightful hotel! Was really impressed by the size of our room which was huge for a hotel room. Great staff, awesome location and a really beautiful property.

Review collected in partnership with Accorhotels.com

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TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear behzad24, Thank you for your recent review on TripAdvisor regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback. It is lovely to hear you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More 

Hanoi
Top Contributor
79 reviews 79 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What sort of hotel does not have tomato juice? Answer; the Sebel. Although not staying at the Sebel we called in for a pre dinner drink. Apart from the din from two wedding parties we were very disappointed when told there was no tomato juice not even for breakfast. So Bloody Mary's were out as was also a vodka and... More 

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TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Peter H, Thank you for taking the time to tell me about your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your time in the Blue Diamond Bar & Bistro. At Accor Hotels we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed two nights. I personally think this hotel is overrated for what you pay. Our room was no bigger than a standard motel room. The shower head is atrocious with basically no water pressure. Makes washing long hair a nightmare. The bed was comfortable as were the pillows. The room itself was nice and clean. The fridge was tiny and... More 

Was this review helpful? Yes 2
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear cazmc2015, Thank you for taking the time to tell me about your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your stay. At Accor Hotels we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I... More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived here on one of the most blustery, stormy days when the wind and rain were just too strong to go outside. So we cuddled up on a sofa in the cafe with coffees and good books. What a relief to be in such a modern and comfortable place! The room was good, just as you'd expect from a... More 

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TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Christine P, I appreciate your comments regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Canberra, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well located, walk to everything, comfy rooms, great buffet breakfast and helpful staff. Reasonably priced compared to others which are no where near quality and comfort. Bistro has great mid week deals too.

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