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The Sebel Harbourside Kiama

4.0 of 5 31 Shoalhaven Street, Kiama, New South Wales 2533, Australia
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Certificate of Excellence 2014
The Sebel Harbourside Kiama
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The Sebel Harbourside Kiama
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542 reviews from our community

Traveler rating
    208
    217
    84
    25
    8
See reviews for
112
299
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Sydney, Australia
Top Contributor
82 reviews 82 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Beautiful location. Staff were helpful. Room clean but a little shabby. Nice view of garden and bit of a sea view. Greater attention to housekeeping maintenance would be good e.g. notice inside lift in apartment building telling you which floor your room is on, is so faded that it is extremely difficult to read, key cards stopped working after 1... More 

Was this review helpful? Yes
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Deena63, Thank you for taking the time to tell me about your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your stay. As General Manager I review and act on all guest feedback and tailor the needs of the business to suit. I have discussed your comments with our... More 

Wollongong, Australia
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sebel last Sunday evening for my partner's birthday. We wrote in the comments that it was her birthday and they upgraded us to a room with a balcony. The room was spacious and very nice. The staff were lovely, we had a drink in the bar before dinner. The bed was so comfortable we didn't want... More 

Was this review helpful? Yes 1
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Baznjules, Thank you for your review regarding your recent stay at The Sebel Harbourside Kiama. We are pleased to hear you enjoyed your partners birthday bat our property. I will share your comments with our team as it is only by receiving this feedback that we are able to improve on our offer and service. Thank you again for... More 

Nowra, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

If you are thinking if joining Accor Club and would like to use your free night - don't be surprised if you can't or you have to pay an upgrade and stay 2 nights at prices more than you can purchase on the internet. There are no gowns in the rooms. There was mould in the shower and the out... More 

Was this review helpful? Yes
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Pennie M, Thank you for taking the time to tell me about your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your stay. As General Manager I review and act on all guest feedback and tailor the needs of the business to suit. I have discussed your valid comments... More 

Top Contributor
118 reviews 118 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my 2nd stay at this hotel. We stayed in a ground floor 2 bedroom apartment for 3 nights facing the grassed area outside. The 4th night we stayed in a family room which was the only room available at the time we booked. The 2 bedroom apartment was spacious & had everything you need when travelling with a... More 

Was this review helpful? Yes 1
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Tlussa, Thank you for taking the time to write a review about your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your stay. At Accor Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your comments... More 

Tallinn, Estonia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose the hotel based on its good location as well as the the talk on the homepage about amazing views and stunning surroundings and all. As an experienced traveller, I understand that an advertisement about a hotel is not always what it really is, but in this case, we were really surprised - not so much for the "amazing... More 

Was this review helpful? Yes 1
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear GreteKristin, Thank you for taking the time to write a review in regards to your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your stay. At Accor Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be... More 

Sydney, Australia
Top Contributor
66 reviews 66 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sebel Harbourside is probably the best spot to stay in the delightful town of Kiama. The hotel is built around old school buildings with 2 main accommodation wings. The rooms are comfortable and clean and well-equipped. The design of the buildings means that only a relatively few rooms have a sea view, so if this is important make certain... More 

Was this review helpful? Yes
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Mark S, I appreciate your comments in regards to your recent stay at The Sebel Harbourside Kiama. I will share your comments with our team as it is only by receiving this feedback that we are able to improve on our offer and service. Thank you again for sharing your experience, and I look forward to welcoming you back... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a beautiful position .the decor is modern and the rooms are a good size and the hotel was spotless. The staff were friendly and efficient .The food was good quality and plentiful and we had beautiful harbour views from every window and balcony. Overall this was a very satisfying experience and we would recommend this hotel... More 

Was this review helpful? Yes
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Ken H, I appreciate your comments regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sydney, Australia
Top Contributor
107 reviews 107 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel had a great location though did not live up to expectations in that views were not great if you did not get the front (train line and house over road), no swimming pool, no little extra though close to town so location excellent

Was this review helpful? Yes
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Margaret C, Thank you for taking the time to tell me about your recent experience at The Sebel Harbourside Kiama. Firstly please accept my apologies for any inconvenience you experienced during your stay. I was most concerned to read your comments and I sincerely apologise that you were not satisfied with the level of accommodation provided during your stay.... More 

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Additional Information about The Sebel Harbourside Kiama

Address: 31 Shoalhaven Street, Kiama, New South Wales 2533, Australia
Location: Australia > New South Wales > Kiama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Harbourside Kiama 4*
Number of rooms: 88
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Also Known As:
Sebel Harbourside Kiama Hotel Kiama

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