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Mercure Gerringong Resort

1 Fern Street, Gerringong, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
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1 room 1 guest
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Mercure Gerringong Resort
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484 Reviews from our TripAdvisor Community

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Traveler rating
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    209
    82
    29
    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Fridge not emptied after previous occupant, opened carton milk, room not serviced had to ask for towels etc, but bed not made, tea making not replenished, receptionist surprised at the overlook, was happy to oblige with new towels

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Sydney, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Incredible location, mountains and valleys as the view. Friendly and accommodating staff who always greeted us as we passed the hallways. Bella spa was incredible! Rooms were very clean and cosy with handy facilities! Within good driving distance to Minnamurra rainforest and Kiama! Definitely recommend!

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Canberra, Australia
Level Contributor
396 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights midweek and enjoyed the spacious room and comfortable bed. The inhouse movies were a bit variable with some excellent and others below average. The buffet breakfast was more than adequate and it was a good base for side trips to Kiama, Shellharbour and Berry.

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Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Pechfoodlover, Thank you for taking the time to review your visit with us. We are delighted that you enjoyed your time with us and were able to get to Kiama, Berry and Shellharbour also! There is so much to see and do in the area, all very close by! :) We hope to see you again very soon. More 

Melbourne
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed in Mecure hotels many times before throughout Australia and this would have to be the most disappointing. The place is presented adequately, the room was clean and suitable... Except for a couple of things. Kiama/Gerringong are nice places, but I would be 'rushing' here for a resort style holiday. At 200+ a night (Saturday night), for what... More 

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Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Jazzydave, Thanks for taking the time to review your experience. We are sorry that you were not happy with the configuration of the room, we do find that most families are happy with the option of the sofa bed at no additional fee. We do also offer the option of booking interconnecting rooms for families with kids who require... More 

Sydney, Australia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was pretty underwhelmed with my stay here in June 2015 for our anniversary. From the website and facebook page, it gave the illusion that the place was quite modern and clean. Driving into the property, it definitely looks like the style of an old motel with the layout in somewhat of a U shape with the pool the center.... More 

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Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking time to let us know about your experiences Dede. We do apologize for the issues you have brought to our attention and have seen about getting those rectified immediately. We hope that you are able to return again for a more enjoyable visit. More 

Sydney, Australia
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

You can park outside your door, the rooms are spacious, with kitchenette. Beds are comfy! They have 2 big pools and a kiddies swimming pool, plus tennis courts, a patio if your on ground floor. My only grudge was the TV reception, but hey beggars can't be choosers.

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Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your lovely comments about your stay and thank you for bringing the TV reception to our attention. We hope it's perfect for your next visit! :) More 

Sydney, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 24, 2015

We arrived in Gerringong straight from the international airport having just come home after six weeks overseas and were travelling to Gerringong to help friends celebrate a 40th wedding anniversary. We couldn't have chosen a better place to stay especially as we had to leave a day earlier than expected due to receiving news that meant we couldn't stay for... More 

Was this review helpful? Yes
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your lovely feedback! We look forward to seeing you again soon! :) More 

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