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Mercure Gerringong Resort

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1 Fern Street, Gerringong, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
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Mercure Gerringong Resort
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Mercure Gerringong Resort
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461 reviews from our community

Traveler rating
    131
    205
    75
    28
    22
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117
244
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (461)
  • Mar-May only
    (156)
  • Jun-Aug only
    (83)
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    (98)
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Terrible Paid for a resort got a motel Run down Peeling leather lounge Very noisy, smokers outside Unappealling shrub view outside Dirty drapes Receptionist didn't even ask how my stay was??? Very expensive room service! $60 for one person.

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Sydney
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great value accommodation. Beautiful buffet breakfast. The self serve pancake machine was amazing. Close to Werri Beach. Friendly staff. Would come back in summer to use the pool. Beautiful view from balcony. Great having the day spa on site.

Was this review helpful? Yes 1
Canberra, Australia
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hotel for a work event and was pleasantly surprised. My room was very large and well appointed, the location was great (less than 5 minute walk into town or down to the beach), the facilites were good (without being luxurious), there were a number of terrific 'break out' areas for work discussions. A special mention to... More 

Was this review helpful? Yes 1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks so much for the lovely feedback Greg. We hope you are able to come visit either on work or leisure next stay! :) More 

Sydney, Australia
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well set in a nice position; close to Hume Highway exit and just before the town of Gerringong. Outdoor pool and small restaurant withing complex. Very SIMPLE, basic amenities not intended to get you staying around the resort. Rooms are ok and kept clean.

Was this review helpful? Yes 1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks for your feedback on your stay. We hope to see you again. More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excellent /top class /luxury / good food /lovely staff. can't wait to stay again . a little expensive, but well worth it. Beautiful beaches in the area. this place ticks all the boxes. We also enjoyed a massage in their "Bella spa"

Was this review helpful? Yes 1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you very much for your lovely feedback! We look forward to your next visit! :) More 

Wollongong, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, spacious, well appointed rooms. Nice extras like a play-station with free games provided. A great pool with plenty of nearby outdoor seating, which is handy if your kids want to swim but you and friends want to sit and socialize. Lovely grounds and location. Staff were very friendly and obliging.

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Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you very much for the lovely feedback. We hope to see you again very soon! More 

Canberra, Australia
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a three night stay through one of the coupon companies and got a very good deal. We were very pleasantly surprised by the professional staff, excellent room & facilities and top quality breakfast. We unfortunately timed our visit to the worst weather in memory in New South Wales but the whole experience was not spoiled. The staff were... More 

Was this review helpful? Yes 1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your lovely feedback, we are delighted that you enjoyed your stay with us. We are happy to say our internet prices will drop significantly in the very near future as we are in final stages of plans to provide a more cost effective option for our guests. :) More 

Picton, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was on a romantic weekend away for Easter and like previous reviews, found the reception a bit hard to find hidden away at the back of the hotel. The room was had was lovely, a view over the garden at the Ocean side of the hotel, and the room was neat, clean and comforable. I found the lack of... More 

Was this review helpful? Yes 3
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking the time to provide feedback on your experience. We are so happy that you enjoyed your dinner at Bella Char and are sorry you were not as blown away with breakfast. We hope to see you again in the near future. More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very surprising service considering Mercure's parent company Accor. I arrived at the hotel late afternoon (16:30) due to attending a funeral close to the hotel earlier that morning. It was not easy finding reception - my advice is to read the signs. Upon entering the small room, only one receptionist was on staff. Thankfully the receptionist was talking with another... More 

Was this review helpful? Yes 4
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your feedback. We would like to apologize for the issues you experienced during your stay. This is certainly not the experience we wish for our guests! Firstly, please accept our apologies for the bath issue and that this wasn't addressed in a more unintrusive manner. We are so sorry that we missed your Rose with the room... More 

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