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Outrigger Bay Apartments

Certificate of Excellence
4.0 of 5
Hotel website
9 Shirley Street, Byron Bay, New South Wales 2481, Australia
Outrigger Bay Apartments
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Caroline D Brisbane, Australia
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151 reviews from our community

Traveler rating
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72
13
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (151)
  • Mar-May only
    (46)
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    (34)
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    (30)
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    (41)
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Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in two apartments with friends from overseas. A fabulous stay. Very friendly, helpful and hospitable hosts. Great location and perfect for both teenagers and young children (we had to cater for both ages groups). We loved that each party could be independent and that we didn't have to use the car. The access to the beach was perfect... More 

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Darwin
Top Contributor
157 reviews 157 reviews
134 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night in a very well presented 2 bedroom quiet apartment at the back of the resort overlooking the bush. The unit has a self-contained kitchen & includes a washing machine & dryer. The pool is the centrepiece & although we didn’t use as the weather was too cold, looks very inviting. There is undercover parking & the... More 

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Newcastle, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Thank you Sue K for sharing your experience .. I definitely was upset by this extra fee.. Why would it cost $50 to join the beds together? Such a damper on the whole meaning of the trip away .. That is providing accommodation for the wedding guests . I would be most pleased if Outrigger were to refund this fee... More 

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Melbourne, Australia
Top Contributor
52 reviews 52 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for two nights in a 2 bedroom apartment and wish we had of stayed longer. The location was perfect - only minutes walking to the main town centre but still felt quiet and secluded. The pool area is lovely and surrounded by tropical plants, also had some toys available for the kids. A back gate to the... More 

Was this review helpful? Yes 1
Bulli, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My husband & I our daughter & fiancé & his parents have just stayed at outrigger Byron Bay apartments. The location & presentation of the apartment were great. However after booking on line for the apartment when we arrived the third bedroom had twin beds which we called the reception to request to have made up to a king bed... More 

Was this review helpful? Yes 1
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Sue, Thank you for your feedback. We are sorry to hear you were not happy with the service at Outrigger Bay. We value everyone's feedback as it helps us improve and understand guest needs and expectations. Since receiving your complaint we have re-evaluated our standard charge policies, which have been in place since previous management. We no longer charge... More 

Parkdale, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

This was our first trip to Byron Bay and what a great first visit we had. The accomodation at the Outrigger Bay apartments was fantastic. We are a family of four and the 2 bedroom apartment was very spacious and very well appointed. The apartment was very clean, neat and tidy on our arrival. The apartments are very well equipped... More 

Was this review helpful? Yes 3
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Toni, Thank you for taking the time to write such a lovely review. We are very lucky with our location - So close to town and the beach, it makes for a perfect holiday! We are pleased to hear that we made your first visit to Byron Bay an enjoyable experience. Thank you for mentioning the cleanliness of the... More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 19, 2015

We first came to Byron in October...we just had to come back. I spend days checking out what is available before I book, read reviews and ask questions before I book anything...life is too short for bad accommodation. I also hate being ripped off by pretentious and overpriced accommodation so we decided to try Outrigger for our first visit, expecting... More 

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outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Dave, Thank you so much for your review. It was a pleasure having you here and we are very happy that the accommodation was above your expectations! Thank you for your lovely feedback, on tripadvisor as well as our guest survey which you were kind enough to fill out. We look forward to your next visit. All the best,... More 

Sunshine Coast, Australia
2 reviews
5 of 5 stars Reviewed March 16, 2015

We recently stayed at the Outrigger Bay for a girls weekend away and highly recommend when in Byron. The staff were very helpful and friendly, and the apartment was very spacious and extremely clean. The pool and BBQ area were lovely and it was nice and close to everything Byron has to offer. Will definitely be recommending to friends and... More 

Was this review helpful? Yes
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Kelly, Thank you for taking the time to review Outrigger Bay. By giving us feedback, it helps us improve as well as informing future guests of our facilities and everything we have to offer. We hope you come and visit us again someday. Kind regards Outrigger Bay Management More 

Canberra, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

I stayed recently at the Outrigger for a girls weekend away and enjoyed every moment. The Outrigger Bay Apartments are spacious, beautifully maintained, fantastic location with the staff exceptionally helpful and courteous. It was the best weekend away in an idealistic setting that easily accommodated us all. With such a wonderful memory I am now using the same venue in... More 

Was this review helpful? Yes
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi JoeyB, Thank you so much for writing a review. It's great to know that our guests have enjoyed their stay and everything we have to offer. It was a pleasure having you stay with us and we look forward to next time. Kind regards Outrigger Bay Management More 

1 review
5 of 5 stars Reviewed March 5, 2015

We had a wonderful time at Outrigger Bay. Beautiful Beach just two minutes away and a nice pool with the greatest Bean bags. There is a very friendly and laks back atmosphere. The management David and Jan are very warm and nice people.

Was this review helpful? Yes
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Denice, It was a pleasure having you all to stay. Thank you for taking the time to review Outrigger Bay and we look forward to next time. Kind regards Outrigger Bay More 

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