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Outrigger Bay Apartments

Certificate of Excellence
4.0 of 5
Hotel website
9 Shirley Street, Byron Bay, New South Wales 2481, Australia
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10% off room rate
Outrigger Bay Apartments
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Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Lucycsinclair
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (46)
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Level Contributor
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great weekend away for music festival. Outrigger was close to the main part of town - 2mins walk and far enough away to not hear the noise at night. Great access to the beach out the back of the hotel with the back gate. The pool was great and had toys to play with.

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sydney
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Brief 2 night stay having been to the outrigger on 2 previous occasions. Situated within 5 minutes walk to the town centre and the beach bordering on the property. Late booking so the rooms available were facing the main road, extremely noisy with very little insulation ! Strongly recommend that the accommodation bordering on the rear of the property is... More 

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outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Dear Andrew M, thank you for taking the time to write a review on Tripadvisor, your feedback is really appreciated. We are so pleased to hear that we offer a family friendly environment here at Outrigger Bay and that our staff are friendly too! We apologise that we couldn't get your booking on the beach side this stay and for... More 

Port Macquarie, Australia
2 reviews
5 of 5 stars Reviewed June 15, 2015

We have stayed at Outrigger a few times before and more recently on the June long weekend. Every time we have been extremely happy with our choice to stay here. The apartments are modern, clean and spacious, the location is close to shops and restaurants and the beach is right on the door step. Upon checking in, the staff at... More 

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outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Dear Kylie R, thank you so much for staying with us again at Outrigger Bay and for your lovely comments. It is an absolute pleasure to have your beautiful family stay here and great to know that we meet your needs, especially when travelling with a little one! We do our very best to make sure our Apartments have everything... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed June 8, 2015

Stayed 2 nights in a clean and well presented 3 bedroom apartment. It was clean and comfortable. Used the spa and it was a little cool. I had injured my back just before and the managers were so very accommodating with an early check-in and late check-out!! Easy walking distance to everything. Overall an excellent place to stay while in... More 

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outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Love2travelmum, thank you for taking the time to write a review and for your positive feedback. Sorry to hear that the spa was a little cool, we will check the settings. We hope that your back is on the mend and we see you again next visit to Byron Bay! Kind regards The Outrigger Bay Team More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed April 30, 2015

We stayed in two apartments with friends from overseas. A fabulous stay. Very friendly, helpful and hospitable hosts. Great location and perfect for both teenagers and young children (we had to cater for both ages groups). We loved that each party could be independent and that we didn't have to use the car. The access to the beach was perfect... More 

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outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Dear Caroline, Thank you so much for your positive review, we are so pleased to hear everyone had a relaxing and enjoyable holiday. We feel it's important to have well equipped apartments and facilities so that friends and families can get together and not have to worry about anything. We are very lucky to have the direct beach access for... More 

Darwin
Level Contributor
158 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed April 29, 2015

We stayed one night in a very well presented 2 bedroom quiet apartment at the back of the resort overlooking the bush. The unit has a self-contained kitchen & includes a washing machine & dryer. The pool is the centrepiece & although we didn’t use as the weather was too cold, looks very inviting. There is undercover parking & the... More 

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outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Dear CricketGirlDarwin, thank you so much for your kind comments, we love being able to offer our guests undercover parking and the convenience of being just a short walk to town. Our pool is heated too, you'll have to come back and visit us and try it out! Kind regards The Outrigger Bay Team More 

Newcastle, New South Wales, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 22, 2015

Thank you Sue K for sharing your experience .. I definitely was upset by this extra fee.. Why would it cost $50 to join the beds together? Such a damper on the whole meaning of the trip away .. That is providing accommodation for the wedding guests . I would be most pleased if Outrigger were to refund this fee... More 

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Melbourne, Australia
Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 19, 2015

We stayed here for two nights in a 2 bedroom apartment and wish we had of stayed longer. The location was perfect - only minutes walking to the main town centre but still felt quiet and secluded. The pool area is lovely and surrounded by tropical plants, also had some toys available for the kids. A back gate to the... More 

Was this review helpful? Yes 1
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Barnzie84, Thank you so much for your positive feedback. We are so glad you enjoyed your stay with us and enjoyed our location, it is very convenient. The pool is very popular, especially with families. We look forward to welcoming you back to Outrigger Bay, maybe for longer next time! Kind regards The Outrigger Bay Team More 

Bulli, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 19, 2015

My husband & I our daughter & fiancé & his parents have just stayed at outrigger Byron Bay apartments. The location & presentation of the apartment were great. However after booking on line for the apartment when we arrived the third bedroom had twin beds which we called the reception to request to have made up to a king bed... More 

Was this review helpful? Yes 1
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Sue, Thank you for your feedback. We are sorry to hear you were not happy with the service at Outrigger Bay. We value everyone's feedback as it helps us improve and understand guest needs and expectations. Since receiving your complaint we have re-evaluated our standard charge policies, which have been in place since previous management. We no longer charge... More 

Parkdale, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

This was our first trip to Byron Bay and what a great first visit we had. The accomodation at the Outrigger Bay apartments was fantastic. We are a family of four and the 2 bedroom apartment was very spacious and very well appointed. The apartment was very clean, neat and tidy on our arrival. The apartments are very well equipped... More 

Was this review helpful? Yes 4
outrigger_bay, Manager at Outrigger Bay Apartments, responded to this review

Hi Toni, Thank you for taking the time to write such a lovely review. We are very lucky with our location - So close to town and the beach, it makes for a perfect holiday! We are pleased to hear that we made your first visit to Byron Bay an enjoyable experience. Thank you for mentioning the cleanliness of the... More 

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