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All 9 Bowral hotels

Grand Mercure Bowral

4.0 of 5 Hotel   |   9 Kangaloon Road, Bowral, New South Wales 2576, Australia
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Grand Mercure Bowral
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84%
Ranked #3 of 9 hotels in Bowral
A recent review
4 of 5 stars reviewed 1 week ago
jmr1906 Adelaide
  • Overview
  • Reviews (65)
  • Photos (5)
  • Room tips (5)
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65 people have reviewed this hotel

Traveler rating
    15
    37
    9
    4
    0
See reviews for
17
35
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Adelaide
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight in apartment style accommodation. Reception was very helpful and friendly. Our room was very spacious and modern. Flat screen TVs in bedroom and lounge area. Very clean and with every facility ie washing machine, dryer etc.. Bathroom toiletries were also very nice.

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear jmr1906, We are glad that you you enjoyed your overnight stay at Grand Mercure Bowral and thank you for taking the time to post your review. We are also pleased that our staff were very helpful and friendly, and that you found the apartment spacious, modern and very clean. We would love to be able to host you again. More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The apartments / grounds and facilities were fantastic. Clean and well maintained. Check-in was simple and easy, with them calling to see how far I was away leading up the 5pm closure time at reception. The pool and gym were great, and a short 10 minute walk into the centre of Bowral. Having a proper kitchen is a big bonus,... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear wanderingaussie-adam, Thank you for taking the time to post your review on Grand Mercure Bowral. We are pleased that you enjoyed the apartment, grounds and facilities at the property. We also appreciate your comments on the mattresses which we will forward to our Property Manager. We hope to see you again. More

Newcastle, Australia
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We had been to this hotel years ago before it became a Mercure hotel and had a wonderful time. We arrived early but was told our room would not be ready till 2pm, fair enough but at 2pm still not ready, told to come back at 4pm. Finally at 4.10pm it was ready. We were a little disappointed we were... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear Newcastlef00d13, Thank you for talking the time to post your review on Grand Mercure Bowral. We are disappointed to hear that you had a delay with your check-in and not situated close to your friends. Your comments and feedback have been addressed with the General Manager for action. We hope that you can return to enjoy a more enjoyable... More

Newcastle Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The apartment was lovely with everything you could want. We particularly liked the gas fire. The location was excellent, a short walk to the shops, restaurants and hotels. We had a wonderful steak at the Imperial Hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear CuriousGeorge2013, We are so pleased that you enjoyed your stay at Grand Mercure Bowral and thank you for taking the time to post your review. We are glad that you found the apartment had everything you could want, together with the close proximity to shops, restaurants and hotels. More

Singapore
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 21, 2014

We did a vacation exchange for a one bedroom. We found it helpful that other TA members have highlighted this in their postings and in turn want to include this in our review that the reception is on basically office hours. However, they are very responsive and helpful, and if you are arriving after hours, would have your key available... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear SpringZephyr, Thank you for taking the time to post your review on Grand Mercure Bowral. We are pleased that your family enjoyed their stay in the one bedroom apartment and appreciated the kitchen and laundry facilities. We also thank you for your feedback regarding cupboard space & internet connectivity. We hope you can all return in the future. More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 27, 2014

Stayed 3 nights for business in a studio apartment. Everything about this place was sensational and high quality. A beautiful roomy and funky almost new apartment set within a semi residential condo. The best thing was the beautiful warm indoor pool and gym. And the setting is very close to the main part of the town. The only negative was... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear HMLesley, Thank you for taking the time to post your review on Grand Mercure Bowral for your stay in September 2013. We are pleased that you found everything about the property sensational and high quality. Hopefully, we'll be able to welcome you back. More

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 25, 2014

My wife and I spent a weekend in a studio apartment last week. We felt the property could have been better signposted from the outside so that we didn't have to drive past it twice before we spotted it. The unit we were allocated was adequately fitted and furnished, and the kitchenette was sufficient for simple meals. The room itself... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear cougar_df, Thank you for taking the time to post your review on Grand Mercure Bowral. We apologise for the difficulty in finding the property. This is perhaps due to our "discrete" signage on the main road which we hope will be addressed with our rebrand. Unfortunately, with the air conditioning system it is necessary to anticipate weather conditions to... More

Australia
Top Contributor
112 reviews 112 reviews
47 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 18, 2014

Our apartment was spacious and well maintained. The Mercure is part of a larger property which is impeccably presented. The rooms are starting to slightly show their age, but a good option in Bowral. Reception was very helpful, though reception hours are limited. I would stay there again.

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at Grand Mercure Bowral, responded to this review

Dear Hansie13, We are so pleased you enjoyed your stay at the Grand Mercure Bowral & the assistance of the staff. We look forward to welcoming you back in the future. More

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Additional Information about Grand Mercure Bowral

Address: 9 Kangaloon Road, Bowral, New South Wales 2576, Australia
Location: Australia > New South Wales > Bowral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Bowral 4*
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