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Ballina Beach Resort

Compton Dr (Corner Cedar Crescent) | Lighthouse Beach, Ballina, New South Wales 2478, Australia
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Ballina Beach Resort
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Ballina Beach Resort
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121 reviews from our community

Traveler rating
    34
    43
    24
    14
    6
See reviews for
25
57
1
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Mackay, Australia
Top Contributor
82 reviews 82 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay here immensely. Rooms are spacious and the spa bath was an absolutely blissful way to end the day. As we closed our eyes to fall asleep all we could hear was the distant roar of the crashing surf, incredibly relaxing. The location is fantastic, a short walk from the beach and close to the surf club cafe... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Amanda W We love hearing feedback from our guests, thank you for taking the time to post a review on Trip Advisor. We were so pleased to have a part in making your stay with us so enjoyable. We agree, our location here is idyllic, peaceful and just opposite stunning Lighthouse beach and the walkways into Ballina town. We... More 

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for just one night, happy with the service given but the rooms need a lot of work. Water took more than 5 minutes to heat up after turning on the hot water tap in the shower, both tiles and carpet were filthy (please at least mop the floor in between guests) and curtains were full of stains. The... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear PLC5678 We appreciate you providing feedback on your recent stay here with us. We genuinely love hearing from all of our guests and ensure we use all of the feedback in a constructive manner making improvements wherever feasibly possible. We would like to apologise to you that your expectations were not met during your stay, we genuinely care that... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort was in a great location near the beach and easy access to walks and shopping. The accommodation was first class - spacious rooms and very well appointed. Breakfast was great and inexpensive. Overall it was a pleasant and restful stay.

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Terry O Thank you for taking the time to post a review on your recent stay with us for business. We are so glad to have played a part in making your stay so comfortable and your comments have been shared with the team here, thank you. The rooms here are spacious and light filled and we are constantly... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Lovely atmosphere & grounds. Great facilities: pool, sauna, gym, spa, tennis court. Tidy, modern rooms. Friendly, helpful staff. Would love to visit again and have a longer stay!! Kids are planning on it!!

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Mohawkin87 Thank you for taking the time to post a review on your recent stay with us, we love hearing from our guests. We are so pleased you and your family enjoyed your last minute getaway with us. It is such a perfect location here for families being opposite the beach and with the swimming pool, spa and tennis... More 

macksvillle
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff are wonderful but the place has that aura of tired time share. The location is great - very quiet - and there are some lovely walks close by. Breakfast was adequate and the dinner was suberb.

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Anne N Thank you for providing feedback on your stay, we genuinely love getting feedback from all of our guests and see it as an important tool to ensure we are offering a consistently high service and product at all times. We were disappointed to read your title and comments on the resort rooms - and it is hard... More 

Lismore, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We checked in on the 24/3 for one night. At the time of the booking been made we were quoted $200. I was surprised when I checked in that the quoted rate had dropped to $190. I was surprised when we went to our room to find that we were not given the room we asked for. It was large... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Penw2000 Thank you for taking the time to post a review on Trip Advisor, the team here love to receive feedback from our guests. We are so pleased you enjoyed your stay and the size of your room - all of our rooms are spaciously designed for our guests comfort. Your kind comments have been shared with the team... More 

Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was our second stay at Ballina Beach Resort and have found on both occasions the staff to be very friendly and helpful. While some people have posted on various reviews that the accommodation is lacking a resort feel, I disagree. We loved the fact that it wasn't a multi story high rise like those on the Gold Coast and... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear elliotAustralia Firstly, than you for your loyalty to Ballina Beach Resort. We love hearing from all of our guests, in particular our highly valued return guests and are so pleased to read that you continue to love your time here with us. We agree the location is hard to beat, with beautiful Lighthouse beach across the road, bike and... More 

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2015

This hotel is in a nice location, and the rooms are average. The breakfast was basic. What really lets the place down is the lack of supplies - toilet paper, rubbish bags, milk for coffee. I stayed there over Easter break and at close to $400 a night I expect a lot more.

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Lsaus Thank you for providing us with feedback on your recent stay, we truly appreciate hearing from all of our guests as it gives us the opportunity to ensure we continue to provide a consistently high level of service and product. We are pleased you found our location so appealing. The subtropical gardens over 3 acres combined with being... More 

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

We have a large airy room with doors leading to a private outdoor area. Dinner was wonderful and then work intruded on our holiday, presenting communication problems. No request was too difficult! Joel at reception was helpful, friendly and courteous and we were able to effectively and quickly resolve work matters and resume our holiday with peace of mind. All... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Patsy Y We love hearing feedback from our guests and really appreciate you posting your review on Trip Advisor. We are so pleased to have played a part in making your holiday so enjoyable and relaxing - despite your work interruption - and are always happy to help in anyway we can to make sure your precious time away... More 

Coffs Harbour, Australia
1 review
5 of 5 stars Reviewed April 8, 2015

I travel a lot on business and I can't find a comparable accomodation option to the Ballina Beach Resort when I am on the Far North Coast of NSW. The staff are exceptional at making you feel welcome and comfortable, the restaurant has some fantastic options especially the delicious seafood dishes and the rooms are always clean and well appointed... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Adrian Thank you for taking the time to post a review on Trip Advisor following your recent stay with us during your business trip. We love hearing from all of our guests and your kind comments have been shared with the team here. We have a lot of people travelling for business staying with us here and our aim... More 

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