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Ballina Beach Resort

Compton Dr (Corner Cedar Crescent) | Lighthouse Beach, Ballina, New South Wales 2478, Australia
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Ballina Beach Resort
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Ballina Beach Resort
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116 reviews from our community

Traveler rating
    32
    42
    22
    14
    6
See reviews for
23
56
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Lismore, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We checked in on the 24/3 for one night. At the time of the booking been made we were quoted $200. I was surprised when I checked in that the quoted rate had dropped to $190. I was surprised when we went to our room to find that we were not given the room we asked for. It was large... More 

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Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second stay at Ballina Beach Resort and have found on both occasions the staff to be very friendly and helpful. While some people have posted on various reviews that the accommodation is lacking a resort feel, I disagree. We loved the fact that it wasn't a multi story high rise like those on the Gold Coast and... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear elliotAustralia Firstly, than you for your loyalty to Ballina Beach Resort. We love hearing from all of our guests, in particular our highly valued return guests and are so pleased to read that you continue to love your time here with us. We agree the location is hard to beat, with beautiful Lighthouse beach across the road, bike and... More 

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a nice location, and the rooms are average. The breakfast was basic. What really lets the place down is the lack of supplies - toilet paper, rubbish bags, milk for coffee. I stayed there over Easter break and at close to $400 a night I expect a lot more.

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Lsaus Thank you for providing us with feedback on your recent stay, we truly appreciate hearing from all of our guests as it gives us the opportunity to ensure we continue to provide a consistently high level of service and product. We are pleased you found our location so appealing. The subtropical gardens over 3 acres combined with being... More 

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have a large airy room with doors leading to a private outdoor area. Dinner was wonderful and then work intruded on our holiday, presenting communication problems. No request was too difficult! Joel at reception was helpful, friendly and courteous and we were able to effectively and quickly resolve work matters and resume our holiday with peace of mind. All... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Patsy Y We love hearing feedback from our guests and really appreciate you posting your review on Trip Advisor. We are so pleased to have played a part in making your holiday so enjoyable and relaxing - despite your work interruption - and are always happy to help in anyway we can to make sure your precious time away... More 

Coffs Harbour, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel a lot on business and I can't find a comparable accomodation option to the Ballina Beach Resort when I am on the Far North Coast of NSW. The staff are exceptional at making you feel welcome and comfortable, the restaurant has some fantastic options especially the delicious seafood dishes and the rooms are always clean and well appointed... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Adrian Thank you for taking the time to post a review on Trip Advisor following your recent stay with us during your business trip. We love hearing from all of our guests and your kind comments have been shared with the team here. We have a lot of people travelling for business staying with us here and our aim... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Fantastic location, clean room, good Internet access, and friendly helpful staff. Right next door to the surf club where the meals are just great. Facilities were comprehensive - spa, pool etc. thanks guys! I'd go back there for sure!. :-)

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Greg H Thank you for your review on your recent stay with us here for your business trip. We love receiving feedback from our guests, it means a lot to the whole team. Your comments have been shared with the team and we look forward to seeing you back here again in the near future. In the meantime, please... More 

Greater Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

stayed overnight on trip back to brisbane and very pleasantly surprised! Quiet location just opposite the beach and large room with nice view over the pool and gardens. What made it even better was the service we received after a mechanical problem with our car. Everyone we met went out of their way to help and made us feel like... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Steve M We love hearing from our guests and really appreciate you taking the time to post a review regarding your recent stay with us for business. Your kind comments have been shared with the staff, we are lucky to have a great team here who genuinely care for our guests and want to ensure they have a great... More 

Brisbane, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had large group 48 people, the rooms were lovely, the staff great and the resteraunt staff went over and above to accomodate our needs. Great location, suitable large groups or just on your own. Just near the beach short walk through the park to access, within short distance to the many attractions of the Ballina region.

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Carolanne N Firstly, thank you for choosing Ballina Beach Resort to host your awards night for such a great cause - we all loved having you. Thank you for your kind comments on the suitability of our Resort for your event, your kind comments have been shared with the whole team. We look forward to seeing you all here... More 

Coffs Harbour, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were lucky we stayed 26th and 27th march,and the two wingers had been there before that we never meet up with them. Well we had a perfect room very clean and tidy the staff very pleasant gardens reminded us of Bali and was beautifully cared for and tidy also this resort wasn't built last week but it has plenty... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Clarea727 Thank you for taking the time to post your review on Trip Advisor - we love hearing from our guests. We are so pleased to have played a part in making your stay so enjoyable and your kind comments on the cleanliness of the rooms, the friendly staff, beautiful gardens and great breakfast have been shard with the... More 

Greater Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

very good location but floor was ramped in the middle (very easy to trip on )Main bed was hard as a rock had to sleep in the single and one washer cloth for 2 people ? one hand towel as well it was clean but someones razor was left in the shower was convienent for us but expected more the... More 

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BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Rhondiemay Thank you for your feedback, we appreciate hearing from our guests and ensure we utilise all feedback to continually improve on any areas ensuring we maintain a high level of service and product at all times. We are pleased you enjoyed your overall stay. Your comments on the housekeeping aspects have already been discussed with our manager and... More 

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