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Ballina Beach Resort

Compton Dr (Corner Cedar Crescent) | Lighthouse Beach, Ballina, New South Wales 2478, Australia
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Ballina Beach Resort
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Ballina Beach Resort
Review This Hotel

106 reviews from our community

Traveler rating
    27
    39
    20
    14
    6
See reviews for
23
51
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grafton, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A colleague and I stayed at the resort recently as it was close to our conference venue. The staff were not overly welcoming and we felt like we were an imposition. There was no friendly greeting - more of an off handed approach. We were told the restaurant was not open for dinner and recommended one in town which, after... More 

Was this review helpful? Yes 2
BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Sandra 1957 We appreciate you taking the time to provide feedback on your recent stay with us here at Ballina Beach Resort during your conference. We apologise for a failed stay, we genuinely care about our guests and obviously this did not come across during your stay which is far from our intention. Our restaurant is open Tue -... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Booked this place on travel zoo as a two night getaway from work and our two little children. Firstly we enjoyed the stay but we're treated rudely at any contact with staff. We felt as though our booking wasn't taken as serious as if we booked full price/full price. We were cruisey and trying to enjoy our wkend to relax... More 

Was this review helpful? Yes 2
BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear bgeppert Thank you for providing us with feedback from your stay. We are pleased you enjoyed your stay, however apologise about the service aspect and assure you it is certainly not our intention to make you feel as though your booking was not appreciated as we value all of our guests here at Ballina Beach Resort. This obviously was... More 

Toowoomba, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at Ballina Beach Resort from Sunday 1st March to Tuesday 3rd March 2015. What a delight it was to stay in such pleasant surroundings and where all staff were very courteous, comfortable room and amenities, meals were of an excellent quality and generally a perfect location to unwind from the pressures of every day work.... More 

Was this review helpful? Yes 1
BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Robert M Thank you for taking the time to post a review of your stay here with us on Trip Advisor, the whole team here love hearing feedback from our guests. We are so pleased to have played a part in making your short break so enjoyable. We agree, the location here is just ideal, surrounded by tropical gardens,... More 

Darwin, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

21st Feb: Purpose of our stay was for a group reunion - rooms were clean and spacious, meals were of a very high quality - compliments to the chef and staff for a wonderful experience. We had a great night and would recommend to others. Thanks very much.

Was this review helpful? Yes 1
BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Gail B Thank you for taking the time to post your review on Trip Advisor, the team here love hearing feedback from our guests. What a great reunion, thank you for choosing Ballina Beach Resort to celebrate your special occasion. Your lovely comments have been shared with the team here and our fabulous Head Chef and staff as well.... More 

Sunshine Coast, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed there on the 15th of February for 2 nights and will be back. This resort is in a perfect location with a short stroll to the beach and not far to town. The rooms a nice and clean. The service was good and breakfast was nice. Would definitely recommend for anyone looking for a place to stay in... More 

Was this review helpful? Yes 1
BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Lauren B We love hearing from our guests, thank you for sharing your feedback on your recent stay with us. We are so pleased to have played a part in making your recent stay with us so enjoyable and your kind comments on the friendliness of our team have been shared with all. Many of the staff have worked... More 

Annandale, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

the staff friendly the room was great and view over the pool awesome the bed so comfortable loved the grounds plants and the water dragon pool spa sauna tennis everything was wonderful thankyou Ballina Beach Resort for making our stay enjoyable we will be back … Jennifer Lyndon <3

Was this review helpful? Yes 1
BallinaBResort, Manager at Ballina Beach Resort, responded to this review

Dear Jennifer L Thank you for taking the time to post a review on your recent stay with us here, we love hearing from our guests and are so pleased we were able to play a part in making your stay so enjoyable. Your kind comment regarding the friendliness of the staff has been shared with the team, thank you.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2015

Ballina is a lovely town but seriously... Find somewhere else to stay. As other reviews state this venue is little more than a rundown over priced resort. The place has the potential to be amazing but lacks direction from management. Who incidently could be a lot more helpful to their visitors. Everything turned out to be a major drama for... More 

Was this review helpful? Yes 1
BallinaBeachResort, Manager at Ballina Beach Resort, responded to this review

Dear Marty G Thank you for taking the time to post a review on Trip Advisor. Although never pleasant to receive, we appreciate negative feedback from our guests and ensure we utilise it to make improvements where realistically possible. Firstly, we would like to apologies for a failed stay with us. It is our understanding that you were part of... More 

Gold Coast, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2015

We enjoyed a 2-night stay in a spacious, clean, comfortable room after being met by welcoming and friendly reception staff. The continental breakfast was very enjoyable. On-site parking was convenient to our room.The resort is an easy, short drive to the beach and main shopping area. We were impressed with the value for money and have booked 2 more return... More 

Was this review helpful? Yes 1
BallinaBeachResort, Manager at Ballina Beach Resort, responded to this review

Dear Eileen P We love hearing from our guests and appreciate the time taken to post a review on your recent stay with us here at Ballina Beach Resort. Your comments regarding the friendliness of the staff have been shared with the team here, it means a lot to us, thank you. Our great, peaceful location close to beautiful Lighthouse... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2015

We had a 2 days here last yr really enjoyed it nice spot staff very pleaseant bought another voucher from zoo very good price went to book on line for a few mths later and would nt let me book without my credit card details , rang hotel and manager owner whoever not one of the staff told me had... More 

Was this review helpful? Yes 1
BallinaBeachResort, Manager at Ballina Beach Resort, responded to this review

Dear Kathy S We are pleased to read how much you enjoyed your first stay with us. Apologies for the misunderstanding surrounding your second enquiry, it is certainly not our intention to dissuade bookings, in fact quite the opposite as I'm sure you'll understand. We do hope you reconsider and decide to stay with us once again, you will not... More 

Gold Coast
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2015

A trip back to the 70's but includes all the good bits - clean, comfortable, nice surroundings, pleasant food and friendly staff. A stroll through the grounds gives you a Fiji feeling. Close to Beach and parklands but quiet and safe. All in all an enjoyable experience and we will return with our grandchildren.

Was this review helpful? Yes 1
BallinaBeachResort, Manager at Ballina Beach Resort, responded to this review

Dear gbousen Thank you for taking the time to post a review on your recent stay with us, we love hearing from our guests. We are so pleased you enjoyed your stay with us, and your lovely comments on the friendliness of our staff have been shared with the team, thank you. Our ground staff work hard at creating and... More 

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