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Avoca Palms Resort Apartments

194 Avoca Drive, Avoca Beach, New South Wales 2251, Australia
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Avoca Palms Resort Apartments
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (62)
  • Mar-May only
    (19)
  • Jun-Aug only
    (11)
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    (12)
  • Dec-Feb only
    (20)
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Avoca Beach, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

What can I say - this was right on the money for us. Sunshine from the time it came up over the ocean till it went down over Kincumber Mountain. Great room and facilities ( pool, spa, sauna, pool and table tennis room and gym ) and then a 2 minute walk to a handful of cafe's. Great hosts also... More 

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Sydney, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed at this 4 and a half star apartment, we stayed for 2 nights and had no service to the room for both days the rooms were run down and the pictures on the website are completely different to what we got, we had a family of 3 but this place is not very family friendly to access We... More 

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AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this review

We are sorry that you thought you were staying in a Hotel not Serviced Apartments. You asked us before booking and we said we do not clean daily. The pictures on the web site are the apartment that you stayed in and are less than 6 months old. If you had come and spoken to us during your stay I... More 

Arundel, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We searched the Internet and read some of the reviews we settled on Avoca Palms. The bonus was that the price was very reasonable and we stopped here for 11 days. The location is quite good being quiet but also close the reasonable services. The outlook from the unit we had was good and was north facing. Plenty of light... More 

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Sydney, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 24, 2015

We have just returned from a 3 day stay at Avoca Palms Resort in a 3 Bedroom Oceanview Apartment. Check-in/Check-out was a smooth, easy and efficient process with everything you needed to know explained in a clear and friendly manner. The Managers are an asset to this property. The apartment was clean, well furnished and well stocked with anything and... More 

Was this review helpful? Yes 1
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this review

We are very glad you enjoyed your stay and we hope to see you back again soon. More 

New Plymouth, New Zealand
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 17, 2015

So disappointed with this part of our stay in Australia, even though we were told check in would be 2-4pm we were left waiting in the rain for 25 mins before a guest saw us and rang the management on her phone for us...the excuse given was there was a phone number to ring if the office was shut...therefore presuming... More 

Was this review helpful? Yes 1
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this review

We are very sorry we left you waiting at the front office, you are the first people in 3 years that have not had a mobile phone. We are going to fix the problem by adding a manager’s button to the intercom system so it does not happen to anyone else. We are very sorry you did not enjoy your... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

We had a four bedroom apartment with 3 adults, 3 teenagers and a baby. The accommodation had something for everyone. Conveniently located, spacious, good facilities. The on site managers were very helpful and friendly. I'd definitely recommend to a family with school aged children. The biggest negative for us was there are a lot of stairs and no real disabled... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed March 27, 2015

Just stayed in Avoca Palms Resort. This was the first time and it was lovely. Close to shops and beach, beautiful views and apartment and surrounds were nice and clean. The staff were really friendly and nothing was a problem. Would definitely recommend.

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2 reviews
5 of 5 stars Reviewed March 23, 2015

Stayed for a weeken in a lovely bright clean apartment. The apartments are very spacious, and ours had a big balcony with great views. The resort has nice BBQ facilities and heated pool which are well maintained. Close to beach/ restaurants but still quiet and peaceful. Secure parking was very convenient. The staff were friendly and welcoming- will definitely be... More 

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AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this review

We are glad you enjoyed your stay with us. More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 23, 2015

Just got back from another stay at Avoca Palms and had a great time. We go at this time every year. Apartment was lovely and clean and the views were amazing. Even managed a swim in the pool! We couldn't fault our stay at The Palms and will be back next year for sure.

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Singleton, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed 2 nights. Spacious apartment. Staff were great. Pool area clean and modern, enjoyable.Lovely bbq area. Secure parking which is a bonus. The only thing that let us down was the cleaning company that they use. Absolutely poor effort. Room filthy, food, toys, sand , dirt, papers under lounges, stains on carpets( looked like a crime scene ) .Sand on... More 

Was this review helpful? Yes
AvocaPalms, Manager at Avoca Palms Resort Apartments, responded to this review

Thank you for taking the time to review us, I am glad that you enjoyed your stay and will come back to see us. I agree with you that the cleaning was not up to standard and as of yesterday we have hired a new company to clean our apartments. We had been working with the existing company but they... More 

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