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Premier Inn St Austell

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Treverbyn Road, St Austell PL25 4EL, England
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Premier Inn St Austell
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535 Reviews from our TripAdvisor Community

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Traveler rating
    298
    172
    48
    10
    7
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162
218
14
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (535)
  • Mar-May only
    (147)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (86)
All months
Hull
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed yesterday NEW

I cannot praise the reception staff enough, they really are a joy. The housekeeping staff maintain the rooms to the highest degree. So all in all a very good hotel, but, there's always a but, I realised that not having telephones in the rooms in this hotel is a potential hazard. If there is an emergency, illness etc, reception cannot... More 

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Wolverhampton, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the time we checked in until we left we were made to feel special. The room was as you would expect from a Premier Inn, very clean and comfortable. Nothing was too much for the staff, I would highly recommend staying at St Austell. The breakfast was well cooked no matter what time you turned up, the evening meal... More 

Review collected in partnership with premierinn.com

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Staffordshire
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely clean hotel room with very welcoming reception staff. Nothing is too much trouble, always smiling & friendly. Lovely pub on site 'the carclaze' with a lovely reasonably priced menu & again, lovely bar staff & waitresses.

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Northampton, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Naomi checked us in and was very helpful. When we ordered food and wanted to take it back to the room a young man brought the tray over! Can't fault the service here and it's nice a quiet. When we needed more milk and and it was no trouble and the room was clean and comfortable.

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London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I wonder if they have sleeping potions in the coffee or pillows. I had every intention of watching the news and weather and woke up the next morning at 08.00 a full 11 hours sleep. Those beds are very very comfy. Staff are amazingly friendly and nothing is too much trouble, this could be due to it being Cornwall though.... More 

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Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

First time at a Premier Inn, my wife and I were very impressed. From the minute we arrived all staff were excellent. Kerrie booked us in and was very friendly and efficient and made us feel welcome. Room was spacious, clean had a large tv and a superb bed which you just did not want to get out of in... More 

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Glasgow, United Kingdom
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

- Falsely Advertsed as being Air Conditioned when that is not the case - We asked for two family room double beds but instead were given one double and two (extremely uncomfortable) single beds - The facilities became clogged up very quickly and completely out of the blue

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

It was on the 27th I stayed here. First of all I asked reception for 3 wine glasses, to which I received 3 tiny water glasses because 'they didn't have any wine glasses'. I previously use to live in cornwall and had 2 old friends round to the hotel room. We had gone out for a couple of ciggies during... More 

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Liverpool, United Kingdom
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night en route around the West Country. Lovely sleep, massive cosy bed that you had to take a run and jump onto!!. Ate in Restaurant, very nice even though was expecting at Table Table. Food was lovely though. Quiet hotel, nice staff, no faults and would use again. Liked that it was near Charlestown where we were... More 

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were due to stay at michaelstow holiday village, but upon arrival it was a dump! So we swiftly booked into premier inn! Can't fault it there staff went out of their way to help when our son was poorly. Will definitely return.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Eden Project(31)
  • Very friendly(10)
  • Family room(8)
  • Good value(7)
  • Table Table(4)
Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

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