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All 10 St Austell hotels

The Pier House Hotel

3.0 of 5 Hotel   |   Harbour Front | Charlestown, Cornwall, St Austell PL25 3NJ, England
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Ranked #5 of 10 hotels in St Austell
A recent review
5 of 5 stars reviewed 2 days ago
David A Nottingham, United Kingdom
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207 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
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English first
Cuenca, Ecuador
Top Contributor
55 reviews 55 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is close to the sea but the small, basic room we stayed in had a musty smell. The creaky floors and the corridors meant that we could hear all the movements - as well as snoring next door. The free parking is shared with another hotel. It was full when the dinner guests were around. The receptionist was... More

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Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has most aspects right. The rooms have recently been refurbished to an excellent standard. The food is of excellent quality and portion sizes large. The staff are friendly and nothing is too much trouble. The surroundings are beautiful and interesting. Life on the quay always had something happening whilst we were there including a tall ship coming into... More

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Fakenham, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were in Room 28, overlooking the harbour and sea, was smart, clean and very comfortable, although you look out onto the patio where people are sitting having lunch or a drink, being elevated no-one overlooks you and the double glazing means the room is very quiet. The staff were wonderful and the quality of the food was exceptional. A... More

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St Ives, United Kingdom
5 reviews 5 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently spent a lovely weekend at The Pier House Hotel. What an absolutely amazing location, wonderful views over Charlestown a harbour - a great spot to sit an enjoy a pint or two. The staff were friendly and helpful, our particular favourite was the older waitress in the restaurant , she was a lovely Cornish lady who had worked at... More

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20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed Tuesday 29th July for one night. Room 12 has a fantastic harbour view. Charlestown is a lovely place, met some locals in a nearby watering hole and they were really fun to talk to. Food at the hotel was brilliant, I had crab chowder & seafood frenzy, the wife had scallops & lobster Thermidor. Recommended! Room was nice, and... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently visited the Pier House Hotel and was very impressed with the standard of the accommodation and service. The staff were very helpful and polite and were always willing to help and recommend us of local tourist attractions nearby. We ate in both the A La Carte Restaurant and the bistro during our stay and the food was outstanding... More

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West Malling, United Kingdom
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a wonderful 4 night stay in this hotel. The room was spotlessly clean very roomy and very comfy (this was appreciated as the weather wasn't too good) An excellent choice of food , you must try the seafood pancake this is a brilliant dish and very good value. Nice friendly staff who are not in your face.

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Leicester, United Kingdom
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We looked for a hotel central to what we wanted to see. What a find. The hotel is at the end of the road next to Charlestown harbour, with a sailing ship moored at the quay. The sea is 30 yards away. The hotel is 18th century, but the facilities and service are right up to date. The friendly staff... More

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Woking, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

The Pier House is a good hotel in a superb location. Charlestown has a great range of pubs/restaurants. The hotel is on the seafront and provides beautiful views. The hotel itself is good overall and well run. Some of fittings such as the windows are old though.

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Huntingdon, United Kingdom
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014 via mobile

We were looking for a hotel for a couple of days R&R and having stayed here previously a few times, worried that the previous high standards could not be maintained. Need not have worried from the moment of opening the front door the level of staff efficiently and friendliness was apparent. As was the high standards in the room, resturant... More

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Additional Information about The Pier House Hotel

Address: Harbour Front | Charlestown, Cornwall, St Austell PL25 3NJ, England
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pier House Hotel 3*
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
The Pier House Hotel St Austell, Cornwall

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View from room (1)
Room/suite (6)
Hotel & grounds (11)
Bathroom (2)
Pool/beach area (1)
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