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All 10 St Austell hotels

The Pier House Hotel

3.0 of 5 Hotel   |   Harbour Front | Charlestown, Cornwall, St Austell PL25 3NJ, England
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The Pier House Hotel
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79%
Ranked #6 of 10 hotels in St Austell
A recent review
5 of 5 stars reviewed 2 days ago
James_Mason2014 London, United Kingdom
  • Reviews (202)
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202 people have reviewed this hotel

Traveler rating
    84
    75
    29
    6
    8
See reviews for
23
109
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19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We recently visited the Pier House Hotel and was very impressed with the standard of the accommodation and service. The staff were very helpful and polite and were always willing to help and recommend us of local tourist attractions nearby. We ate in both the A La Carte Restaurant and the bistro during our stay and the food was outstanding... More

Was this review helpful? Yes 1
West Malling, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a wonderful 4 night stay in this hotel. The room was spotlessly clean very roomy and very comfy (this was appreciated as the weather wasn't too good) An excellent choice of food , you must try the seafood pancake this is a brilliant dish and very good value. Nice friendly staff who are not in your face.

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Leicester, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We looked for a hotel central to what we wanted to see. What a find. The hotel is at the end of the road next to Charlestown harbour, with a sailing ship moored at the quay. The sea is 30 yards away. The hotel is 18th century, but the facilities and service are right up to date. The friendly staff... More

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Woking, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Pier House is a good hotel in a superb location. Charlestown has a great range of pubs/restaurants. The hotel is on the seafront and provides beautiful views. The hotel itself is good overall and well run. Some of fittings such as the windows are old though.

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Huntingdon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were looking for a hotel for a couple of days R&R and having stayed here previously a few times, worried that the previous high standards could not be maintained. Need not have worried from the moment of opening the front door the level of staff efficiently and friendliness was apparent. As was the high standards in the room, resturant... More

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Bridgnorth, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always stay here when we visit Charlestown and we are never disappointed. The staff are friendly and the rooms (we always have a sea view) are a very decent size. We normally have room 12 which is a quiet room with lovely views of the harbour. Breakfast is served a little early for us, but it is everyones personal... More

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Kouka, Cyprus
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We were visiting the Eden Centre and Heligan Gardens and picked the hotel off the Internet having never been to the St Austell area before. We were delighted to find it right beside the harbour in Charlestown just as described, arriving in the late afternoon to the sight of around 60 children in wetsuits 'tombstoning' into the harbour and generally... More

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Winchester, Hampshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2014

I remembered a rather tired establishment many years ago, but booked because of its being by the sea and a short walk along the coastal path from my grandson. My visit started well, with a very warm welcome at reception. No sea view with single rooms of course, but the room was larger than usual for a single, with a... More

Was this review helpful? Yes 1
Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

Superb location overlooking the harbour and beaches. Many rooms are being renovated and have harbour views ( these however are the more expensive ones. We stayed in a queen double room which was very nice tea and coffee in room plus TV. Food good with a Resteraunt, a bistro and a pub next door. Saturday night the pub has live... More

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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2014

I stayed at this hotel 10 years ago whilst visiting Eden and Heligan. The hotel has been beautifully refurbished with fine attention to detail. The food in the restaurant was absolutely excellent! Don't eat anywhere else. The icing on the cake was the set building round the rigger ships in the dock for Poldark!

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Additional Information about The Pier House Hotel

Address: Harbour Front | Charlestown, Cornwall, St Austell PL25 3NJ, England
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pier House Hotel 3*
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
The Pier House Hotel St Austell, Cornwall

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Amenities

Bar / Lounge Beach Free Parking Restaurant Room Service
Hotel Style
#3 Family Hotel in St Austell #5 Business Hotel in St Austell #6 Romantic Hotel in St Austell
Hotel Class
Number of rooms
27

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