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All 10 St Austell hotels

The Pier House Hotel

3.0 of 5 Hotel   |   Harbour Front | Charlestown, Cornwall, St Austell PL25 3NJ, England
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The Pier House Hotel
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Ranked #5 of 10 Hotels in St Austell
A recent review
5 of 5 stars reviewed 5 days ago
melvyno East Grinstead, United Kingdom
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217 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Grinstead, United Kingdom
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very comfortable bed with loads of room. Separate single bed and the bathroom were on a separate floor accessed by stairs in the room. Not a problem for us. Room was recently refurbished to a very good quality and extremely quiet which made for several good nights sleep. Super restaurant and lovely cooked breatfast. The pub bar was very good... More

Was this review helpful? Yes 2
Milton Keynes
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For our anniversary we could only spare one night away, and we chose this gem of a hotel. Blessed with bright autumn sunshine and a clear, still sea, the peace of an out of season midweek visit made a perfect occasion. Our high quality refurbished room, 11, faced the sea and overlooked the adjacent harbour. Restaurant food was fresh, generously... More

Was this review helpful? Yes 1
Cardiff, Wales, United Kingdom
17 reviews 17 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Place to stay with the family. Very helpful staff and great location. The staff couldn't have done more to help us, food was served in the room and quite quickly. My only complaint is the bread rolls were a little stale.

Was this review helpful? Yes 2
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wonderful location. Staff were very friendly and welcoming on reception. I stayed in room 5 which was at the back and positioned directly over the vent from the kitchen, there was a sign saying don't open the two very small windows because of the smell from the kitchen. I didn't open the window but the noise kept me awake late... More

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Cambridge, United Kingdom
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After an initial mix up with Bookings.com we were allocated a recently refurbished sea facing room at the front of the hotel. Well, what an absolute treat this was! The views across the harbour and the sea beyond were amazing. This is a lovely hotel, staff are extremely friendly and accommodating. We ate in the Bistro during our stay and... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Location fine, hotel itself not that bad for a 3 star, however we were put in room 5 on the first floor. Taped to the window was a sign telling us not to open the window because of kitchen smells. Not what you want on a hot sunny day, despite the room air-con. Right outside these windows was a flat... More

Was this review helpful? Yes 3
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here many times and made lots of friends, staff as well as locals, nothing is to much trouble any issue I have had has been dealt with, it is always spotless always a good pint!, the food is plentiful, and the icing on the cake is the vista!, so if you are looking for a short vacation... More

Was this review helpful? Yes 3
Sheffield, United Kingdom
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here following a short visit to Cornwall. This is a small hotel in a lovely location with nice views over a small harbour. The room we stayed in was quite small and had been recently refurbished to a high standard. The staff couldn't have been more helpful. This was our second visit and we will definitely stay here... More

Was this review helpful? Yes 2
Aylesbury, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Pier house Hotel for 2 nights. We didn't have a sea view but were aware that they had all been taken when we booked. The rooms are on the small side but well decorated and furnished. The shower room (no bath in our room but that wasn't a problem) was also well fitted... More

Was this review helpful? Yes 3
Cardiff, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 26, 2014

We recently stayed for a birthday treat over the August bank holiday. The location is fantastic but the hotel is decidedly average with a over priced restaurant. The staff were pleasant .....and that is as much as I can say, there was nothing offered over and above meeting your basic needs. The hotel is beige and bland. While it may... More

Was this review helpful? Yes 2
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Additional Information about The Pier House Hotel

Address: Harbour Front | Charlestown, Cornwall, St Austell PL25 3NJ, England
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
The Pier House Hotel St Austell, Cornwall

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Bathroom (2)
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