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All 10 St Austell hotels

BEST WESTERN Cliff Head Hotel

3.0 of 5 Hotel   |   Sea Road, St Austell PL25 3RB, England
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64%
Ranked #8 of 10 hotels in St Austell
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
americanlover66 Solihull, United Kingdom
  • Overview
  • Reviews (353)
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353 people have reviewed this hotel

Traveler rating
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    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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  • German first
  • Italian first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed yesterday NEW

Good points. I love the bed. Bedroom was not to noisy. Bad points. Bathroom was tiny (room 61) Some one came into my room and took a milk while I was out for dinner on the first night. Nothing else taken. TV needs updating. Room was hot or could do with supplying a top sheet as well.

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Solihull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights while visiting relatives. A lovely hotel, very clean, in a beautiful position on a headland with sea views. Free WiFi throughout the hotel, and very kind professional staff. Breakfast is excellent with a good selection of hot and cold food.

Review collected in partnership with this hotel

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St. Austell, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Room sub standard, only a domer window which meant no view. Shower didn't work properly and staff did nothing to remedy. Room was very tired and felt grubby. Breakfast was poor, fried eggs were had been left too long and were hard, tried poached eggs on the following morning because they were cooked fresh but these were no better. Outside... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

we were given a room at the back with a wall for a view ( good start ) we thought we would have a shower & then go out . the shower was cold ( here we go ) and i mean cold . we reported this and were told it would be repaired the next day . went out... More

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Staines, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay of four days at Cliff Head Hotel. We were very comfortable and pleased with our rooms. Staff were very accomodating and helpful. We were staying with two couples from New Zealand and they were equally impressed. We had had to make last minute changes to bookings and these were very well handled. The rooms were... More

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Plymouth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A fantastic weekend away staff brilliant (Helen on reception especially) meals in restaurant first class, room was a single small but very compact and very very clean. I would definitely recommend it and also go back myself hopefully for Christmas.

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Heilbronn, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel staff were very friendly and helpful. Our room was a good size, clean and nicely decorated. A good choice for visiting the area. Lovely place to stay. There a number of good pubs within a short driving distance too.

Review collected in partnership with this hotel

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Cornwall, UK
1 review
5 of 5 stars Reviewed 1 week ago

Joy and the Cliff Head provided us with the most fantastic, beautiful and stress free wedding day. Plenty of our guests stayed and had an excellent experience. We had the bridal suite which was lovely and spacious and a nice retreat for the end of the day. Joy helped everything to run smoothly and checked to make sure everything was... More

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Formby, United Kingdom
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel but could do with a bit of refurbishment. Nice friendly staff. A few things about the room I complained about but the faults where not satisfactorily rectified, the room we had had a wet room that after a few minutes use did not drain away efficiently and threatened to flood into the room. The restaurant food was... More

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Reading, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location. Shabby decor. Rooms small. Lovely people. Staff very friendly and helpful. I felt bad complaining about the TV that didn't work. But it didn't. They tried to fix it, and it worked for a while, but not for long. I actually didn't mention the shower that didn't work. Seemed pointless to mention it. Ok for a short stay,... More

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Additional Information about BEST WESTERN Cliff Head Hotel

Address: Sea Road, St Austell PL25 3RB, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Cliff Head Hotel 3*
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Also Known As:
Cliff Head Carlyon Bay
BEST WESTERN Cliff Head Hotel St Austell, Cornwall

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Traditional Hotel in the heart of Cornwall. ... more   less 
Number of rooms
57

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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