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All 10 St Austell hotels

BEST WESTERN Cliff Head Hotel

3.0 of 5 Hotel   |   Sea Road, St Austell PL25 3RB, England
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Ranked #8 of 10 hotels in St Austell
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
John W Peterborough, United Kingdom
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358 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
Peterborough, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Just stayed a week at this hotel. Some of it good, some not so. One of the main reasons for using this hotel was to take advantage of their "newly refurbished" swimming pool. However, when we arrived we found the pool out of action which was very disappointing. I asked for a quiet room and ended up in a prefab... More

Review collected in partnership with Best Western GB

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Bristol UK
Top Contributor
101 reviews 101 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Last minute thing so getting a number of us anywhere on a Friday in August was more a question of who had vacancies. Booking in was easy, as a BW Diamond member I asked for an upgrade biut they were full so fare enough, another"perk" is a free paper so I ordered one for the morning even writing my request... More

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A TripAdvisor Member
1 of 5 stars Reviewed 5 days ago NEW

Good points. I love the bed. Bedroom was not to noisy. Bad points. Bathroom was tiny (room 61) Some one came into my room and took a milk while I was out for dinner on the first night. Nothing else taken. TV needs updating. Room was hot or could do with supplying a top sheet as well.

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3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is clean but oh so dated. My bathroom suite was brown. Clearly the hotel had a refurb on the late 80s and nothing has happened to it since. Best Western hotels are so depressing. The average age of guest was 70. Bloody hell get me out please

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Solihull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights while visiting relatives. A lovely hotel, very clean, in a beautiful position on a headland with sea views. Free WiFi throughout the hotel, and very kind professional staff. Breakfast is excellent with a good selection of hot and cold food.

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St. Austell, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Room sub standard, only a domer window which meant no view. Shower didn't work properly and staff did nothing to remedy. Room was very tired and felt grubby. Breakfast was poor, fried eggs were had been left too long and were hard, tried poached eggs on the following morning because they were cooked fresh but these were no better. Outside... More

Review collected in partnership with Best Western GB

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London, United Kingdom
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we were given a room at the back with a wall for a view ( good start ) we thought we would have a shower & then go out . the shower was cold ( here we go ) and i mean cold . we reported this and were told it would be repaired the next day . went out... More

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Staines, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay of four days at Cliff Head Hotel. We were very comfortable and pleased with our rooms. Staff were very accomodating and helpful. We were staying with two couples from New Zealand and they were equally impressed. We had had to make last minute changes to bookings and these were very well handled. The rooms were... More

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Additional Information about BEST WESTERN Cliff Head Hotel

Address: Sea Road, St Austell PL25 3RB, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Cliff Head Hotel 3*
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Also Known As:
Cliff Head Carlyon Bay
BEST WESTERN Cliff Head Hotel St Austell, Cornwall

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Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Traditional Hotel in the heart of Cornwall. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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