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BEST WESTERN Cliff Head Hotel

3.0 of 5 Sea Road, St Austell PL25 3RB, England
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Certificate of Excellence 2014
BEST WESTERN Cliff Head Hotel
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BEST WESTERN Cliff Head Hotel
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403 reviews from our community

Traveler rating
    141
    121
    80
    37
    24
See reviews for
54
195
13
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was not expecting too much for the price we paid but was delighted with this hotel. Good location in a quiet area and within easy access to coast and other places of interest. Breakfast was more than enough with polite and courteous service. Rooms were of good size but slightly tired but more importantly clean. Ten out of ten for... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room lovely clean fresh and comfortable, set meal for party delicious and disco good, nice touch of balloon entertainer, breakfast self service hot and plenty of it staff polite helpful looked smart we were very impressed, yes its and old building and a bit dated but still a lovely note. No lift so not very disabled friendly, would recommend it... More 

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Matt R, General Manager at BEST WESTERN Cliff Head Hotel, responded to this review

Thank you for your feedback, all comments are shared with the team. More 

Swansea County, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was warm clean and the staff was good very helpful could smile more the seaviews are lovely the food was ok bedroom was clean and tidyoom could be lot better need to spend money on to up dating

Was this review helpful? Yes 1
Matt R, General Manager at BEST WESTERN Cliff Head Hotel, responded to this review

Thank you for your feedback, all comments are shared with the team. More 

Bournemouth, United Kingdom
Top Contributor
65 reviews 65 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 24, 2014

Booked this using Best Western Points, so 'choosing' a hotel wasn't really something I had to think about. The location is great, on the edge of St Austell and almost at the cliff edge. The hotel is a little tired in places but overall was fine. We ate in the restaurant a couple of times and the food there was... More 

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Matt R, General Manager at BEST WESTERN Cliff Head Hotel, responded to this review

Thank you for your feedback, all comments are shared with the team. More 

Bournemouth
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

I took my mother to the cliff head hotel as a birthday present We enjoyed our stay immensely The room was very nice The staff were excellent,polite , helpful and very welcoming. The location was beautiful even in December and our little dog was also accommodated. I recommend this hotel for a leisurely and comfortable break I booked three days... More 

Was this review helpful? Yes 2
Honiton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2014

After staying at the Best Western, Cliff Head Hotel for my birthday, I would definately recommend this hotel for a great stay. We found the executive double room, clean and very spacious with an amazing sea view. The hotel staff were exceptional and nothing was too much trouble. Breakfast was good, would of liked some fresh fruit but for the... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

I thought this hotel was brilliant. My family and I stayed there for 2 nights, we had 2 rooms one an executive double for my parents and a classic double for myself. The rooms were lovely and spacious, a couple of little things needed updated and the water pressure was a little low, but nothing that detracted from the whole... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Frome, United Kingdom
2 reviews
5 of 5 stars Reviewed December 1, 2014

We booked the 2 Executive Double Rooms 3 weeks before our stay. It was my husbands 50th weekend break we were spending 4 nights with some very good friends. The staff on arrival were friendly and booked us in without delay and room keys in hand we ventured up the stairs. Our rooms were light airy, Clean and well serviced.... More 

Review collected in partnership with this hotel

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Matt R, General Manager at BEST WESTERN Cliff Head Hotel, responded to this review

Thank you for your feedback, all comments are shared with the team. More 

Holsworthy, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 27, 2014

We stayed at the Cliff Head Hotel on Sunday 23rd November 2014 and had a wonderful stay. The room was amazing with great views, we found all the staff very helpful and pleasant. Thanks to Stacey for checking on `SNOWFLAKE` for us

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Matt R, Guest Relations Manager at BEST WESTERN Cliff Head Hotel, responded to this review

Thank you for your feedback, all comments are shared with the team. More 

solihull
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 27, 2014

This is about the 12 th time we have stayed and they seem to be nicer than before.Most of the staff went out of their way to help us.THE BREAKFASTS WERE GOOD and the evening dinner fine.The only problem we had was trying to get my laptop to get on the internet,I think our room was too far from the... More 

Review collected in partnership with Best Western GB

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Matt R, Front Office Manager at BEST WESTERN Cliff Head Hotel, responded to this review

Thank you for your feedback, all comments are shared with the team. More 

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Additional Information about BEST WESTERN Cliff Head Hotel

Address: Sea Road, St Austell PL25 3RB, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Cliff Head Hotel 3*
Number of rooms: 57
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Also Known As:
Cliff Head Carlyon Bay
BEST WESTERN Cliff Head Hotel St Austell, Cornwall

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