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The Carlyon Bay

Certificate of Excellence
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Sea Road, St Austell PL25 3RD, England
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1 room 1 guest
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The Carlyon Bay
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1,021 Reviews from our TripAdvisor Community

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Traveler rating
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173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1021)
  • Mar-May only
    (323)
  • Jun-Aug only
    (318)
  • Sep-Nov only
    (207)
  • Dec-Feb only
    (173)
All months
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a week it was lovely. The staff are amazing and always more than willing to help. We had a hit and miss week with weather but there was always things for us to do around the hotel and surrounding areas. The hotel has lovely grounds and decor. The food in the restaurant was spot on and... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were taken for an evening meal by Mum & Dad as they frequently stay here, we were not disappointed. The staff were lovely and the food great. The hotel has recently refurbished the dinning area, it was pleasant but we found the lighting a bit low. There was a good selection to choose from on the menu and all... More 

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Chesham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my favourite hotel. We have stayed on many occasions including over Christmas and every time enjoyed excellent service. The hotel had a very inclusive feel to it; attracting families, couples and individual visitors and consequently, like us, repeat returners. It's not cheap but all aspects of the service are superior; rooms are maintained to a very high standard,... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the moment that the doorman take care of your bags on arrival to the moment you are helpd with them on leaving; one phrase cones to mind 'luxurious service!' The rooms spotless. Wonderful views and peaceful. The canapés before dinner in your room a great touch. The bar staff were efficient courteous and knowledgeable about their products to a... More 

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London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have recently returned fromThe Carlyon Bay Hotel, which I have to say is second to none. The food was excellent, with outstanding service by the waiters and Waitresses, especially Maria, who I can only hope reads this, as she was an absolute credit to the hotel. She made every dining/breakfast experience a delight as she remembered everything we liked... More 

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Sydney
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful resort on the cliff overlooking the ocean. Our rooms were beautifully furnished, very clean and the staff delightful. I had a facial in the spa - heavenly. There is a golf course here,outdoor and indoor pool and a lot to do for children. The breakfast was of high standard and the dinner very good. This is... More 

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Norwich, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived at the hotel early but were told that our room was ready and we were given the keys, only to walk into the room and surprise a man getting dressed! He had not even checked out. We returned to reception and were then told that the room would be ready later. We returned later but it was not... More 

Was this review helpful? Yes 3
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for taking the time to leave your review following your stay at the Carlyon Bay Hotel, we were extremely disappointed to read of your experience and would like to apologise for the errors made during your check in. Unfortunately this was a genuine mistake caused by the receptionist who was keen to get you checked into the room... More 

Somerset, UK
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We were just looking for a stop en-route home that would offer good service, comfort and a view. The hotel has a character due to the art deco style and the chintz interior but the headland is still what makes it a perfect view. Our late lunch was rather pricey but taking into account the location then I suppose that... More 

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Northampton , England
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a pleasant time here. Hotel facilities were good and the staff charming. We had booked half board and the food and choices were good. Our only disappointment was the size of our sea view room. We had only booked a standard but 241 was tiny and did not reflect the pictures in the brochure.

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London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just got back from a one night stay at the Carlyon Bay Hotel and had a fantastic time. The service was really excellent with all the staff being really friendly and real attention to ensuring customer satisfaction - they even brought a fridge to our room! I would certainly recommend this hotel to anyone wanting a luxury Cornish... More 

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Hotel Review Summarization

What travelers say

  • Very good(13)
  • Outdoor pool(6)
  • Golf course(6)
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Standard Double Room (36)
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The Hotel (43)

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Other (12)
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