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All 10 St Austell hotels

The Carlyon Bay

4.0 of 5 Hotel   |   Sea Road, St Austell PL25 3RD, England
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Ranked #1 of 10 hotels in St Austell
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
billandden uk
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649 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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uk
Top Contributor
64 reviews 64 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Enjoyed a fantastic Sunday lunch which was great value quickly served and excellent quality. Sirloin of beef and pork were fab if you like pink beef like I do. If not, just tell them how you want it cooked and they will oblige. Chocolate tart was very tasty and coffee was best we had for ages. Hot bread was a... More

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Stroud, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We have been to Carlyon Bay many times and this time it did not fail to live up to our excellent experience. The staff are ultra friendly and helpful. The food excellent and room perfect. We would recommend it to anyone.

Review collected in partnership with this hotel

Was this review helpful? Yes
Wales
Contributor
18 reviews 18 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Overall the hotel is great, service is very good, all the staff very attentive. Food is amazing and the facilities are really good- tennis, swimming pools (lovely warm heated outside), spa great, gold wonderful, and lovely views out to the bay. the only downside was the room- we were upgraed to a sea view , the view was amazing however... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thank you for another brilliant week. Just like last time we thought that every part of your hotel was outstanding....the facilities are first class with lots to keep us all entertained whatever the weather, the food was delicious every day, the spa was amazing (especially the treatments which myself & my daughter were lucky enough to try, the staff were... More

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BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

We were thrilled that you have had the perfect family holiday with us, our management team spend a lot of time putting together the Summer entertainment programme trying to ensure there is something for everyone, so to read your review is very reassuring for them. It is always a pleasure to welcome back our returning guests and a joy to... More

Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, the view from the hotel (out over the bay) is simply stunning. This was a perfect location for family holiday. The facilities are first class, with 2 heated swimming pools, spa, snooker room, tennis courts, kids play areas etc. Sadly I did not get the chance to play on the golf course. However, it looked amazing. Our room was... More

Was this review helpful? Yes 3
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for your fantastic review, I was delighted to read that you have had such an enjoyable experience with us. The views are stunning here at the hotel we are very lucky to be in such a unique location. I was very pleased that you felt the facilities were first class and hopefully you will have the opportunity to... More

Hertfordshire, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely family Sunday lunch at the hotel. We were a large group of 9 and the food and service was first class. I have not enjoyed a meal like that for a long time. Good value for money in relaxed surroundings. We will return next time we are in Cornwall.

Was this review helpful? Yes 3
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for your feedback with regards to your recent Sunday Lunch visit with us. I was very pleased that you felt you received first class food and service. We will look forward to welcoming you back to the Carlyon Bay Hotel on your next visit to Cornwall. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great staff, great food , good value & super facilities. Two adults plus 20 & 17 year old children enjoyed a splendid week at this hotel. Too many good things to mention & it always helps when the weather is good. Able to relax or join in the fun with the likes of casino night. Only minor gripe would be... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

I am delighted to read of your “Wonderful Family Holiday” with us here at the Carlyon Bay Hotel. Thank you for taking the time to leave your comments and I was very pleased to hear that you felt that there were too many good things to mention, I will be sure to pass your comments onto the management team about... More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a four generation family holiday at Carlyon Bay. Fabulous hotel in gorgeous setting. Couldn't have asked for more. Lovely staff especially in the restaurant, nothing too much trouble. Great place to laze and relax and loads to do for children. Can't wait to come back.

Was this review helpful? Yes 1
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Wow a four generation family holiday, how fantastic! Thank you for your wonderful feedback, we are delighted you have enjoyed your stay with us, and we hope to welcome you all back again in the future. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have just returned from a wonderful weekend at the Carlson bay hotel. A large group of family and friends spent a long weekend enjoying the golf and spa facilities. The hotel was situated in a stunning location on the cliffs overlooking the Cornish sea. Nothing better than sitting outside on the terrace enjoying the fantastic views with a glass... More

Was this review helpful? Yes
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for your wonderful review, I was very pleased to hear that you and your party have had such an enjoyable stay with us. The hotel is in a stunning location and the terrace offers the perfect place to sit back and enjoy the breathtaking views, I was delighted that you were able to experience this. Your comments with... More

Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleasant ( first time ) stay . Great location with excellent views. Friendly efficient staff throughout hotel , especially the Spa staff, where we both enjoyed an excellent massage. Restaurant staff were great and we quickly got moved to a better table with lovely views without having to ask! Food good and extensive wine list. Will be back again!

Was this review helpful? Yes 3
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this review

Thank you for your 5 out of 5 rating, I am delighted that you have had such a pleasant first stay with us. I am thrilled you felt the location was great and i couldn’t agree more, the views are excellent! I will be sure to pass your comments onto our staff and management team. We will look forward to... More

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Additional Information about The Carlyon Bay

Address: Sea Road, St Austell PL25 3RD, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Carlyon Bay 4*
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Also Known As:
The Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Family Hotel in St Austell #4 Business Hotel in St Austell #4 Romantic Hotel in St Austell
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Number of rooms
72

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  • At what time does the pool open each day?

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