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All 10 St Austell hotels

The Carlyon Bay

4.0 of 5 Hotel   |   Sea Road, St Austell PL25 3RD, England
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Ranked #1 of 10 hotels in St Austell
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Joan H Dublin, Ireland
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624 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
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English first
Bath, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Upon arrival a uniformed doorman opened my partner’s door of the taxi but made no further attempt to help us. We were not offered assistance with luggage and were cursorily waved in the direction of reception. This was our first visit and the porch and entrance hall was congested by a large wedding party so it would have been useful... More

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Dublin, Ireland
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We loved this hotel. Had a very spacious room with a great view of the sea. The food was very good and the staff very friendly. However, there was only one lift which was way too small for the size of the hotel. I didn't think much of the local town St Austell

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have just returned from a 2 night stay - mother and daughter chilling out. Beautiful setting and grounds. Helpful staff. Excellent food - very impressed with evening meal. Thoroughly enjoyed outdoor pool and spa area. We only booked a standard room which was unbearaby hot in the really hot weather - we had a fan which was fairly efficient but... More

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12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a three night break and have to say the whole experience has been fantastic. The staff are extremely friendly from the reception girls, to the various bar staff and even the gardener. The little touches like fruit around the pool and the appetisers before dinner made our visit even more special. We spent most of... More

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Plymouth, United Kingdom
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on honeymoon and the hotel and location were just perfect. I always worry about eating out as I have coeliac disease but gluten free diets where catered for with no problem to waiting or kitchen staff. Hotel facilities where good, with the added bonus of beautiful gardens and coastal walks on the doorstep.

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Stockport, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was great to be greeted by smart Doorman in uniform - made the hotel feel very upmarket. Service was excellent from all staff members and our room was very nicely appointed with a lovely sea view and a wood pigeon nest on the windowsill - only minor complaint would be slightly patchy wifi. Was offered an excellent price when booking... More

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Surbiton, United Kingdom
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent service from the porter to the restaurant staff. Nothing was too much trouble. Great facilities including gym, tennis courts, spa and beauty treatments. For a walk take the coastal path right from the hotel which will take you to Charleston, about a mile or so from the hotel.

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Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Service very poor starting from reception: the booked us in room 240 and were charging 140. The second day they wanted to move us to room 140 and after some firm discussion we stayed in room 240 Spa: the first afternoon we went to the spa to be told that Was fully booked. Disappointing as this was of the reason... More

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5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We have just recently returned from our first (4) night stay at this beautifully located hotel and delighted to pass on our experience. Unfortunately we had to change dates at the last minute and Roz on reception, unbeknown to us kindly upgraded my reservation from a Sea-view to Deluxe Sea-view and the advantages that are attached to that upgrade were... More

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Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, excellent food with a choice of two restaurants. Fantastic spa facilty although the gym was a little on the small size. We had a full body massage, my wife said it was the best one she has ever had. All in all great location, great hotel with lovely people. A special thank you to Cassie working on the... More

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Additional Information about The Carlyon Bay

Address: Sea Road, St Austell PL25 3RD, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Austell
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Carlyon Bay 4*
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Also Known As:
The Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall

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Dining (12)
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Pool/beach area (15)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Business Hotel in St Austell #4 Family Hotel in St Austell #4 Romantic Hotel in St Austell
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