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The Cornwall Hotel Spa and Estate

Certificate of Excellence
Pentewan Road | Tregorrick, St Austell PL26 7AB, England
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The Cornwall Hotel Spa and Estate
The Cornwall Hotel Spa and Estate
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1,579 Reviews from our TripAdvisor Community

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Sheffield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Exceptional spa facilities staff very nice, helpful and friendly, worth the money, food excellent , pool even better, best pool in a spa so far, lost one mark children not allowed to use the bubble pool found out though only on last day so still a great stay

Helpful?
Thank John M
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We've just been to stay for the week. Rachel in check in was fabulous and let us check in two hours early after a long drive down. The Woodland Homes are superb - a real home from home beautifully presented, immaculate inside and out everything you need is there ! The girls thoroughly enjoyed it and we all had wonderful... More 

Helpful?
Thank Lynda-Mac2205
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a wonderful two night break here, the delux room was excellent, very clean and a balcony looking out onto the gardens. Made use of the spa facilities which were great and the food was top notch. Very friendly staff, we will definitely be back.

Helpful?
Thank Atkinson10
Bath, United Kingdom
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A really enjoyable 3 night stay at The Cornwall for New Year's Eve - even if a little chaotic on NYE at times but this just added to the enjoyment. We have stayed here before and it is one of the few hotels that we enjoy returning to. We started NYE with a complimentary glass of champagne and a chance... More 

Helpful?
Thank bjstables
Minehead, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked two rooms in February in the Cornwall Hotel and Spa for two days great value for money , the Spa was brilliant , the food in the hotel was very good the rooms were big with everything you need , can not fault them in anyway The hotel grounds were great and again the spa well worth visiting

Helpful?
Thank george m
CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review

Thank you for your kind words, I am delighted you enjoyed your break. Kind Regards JLF More 

Milton keynes
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel with great expectations of having a relaxing week-end. The hotel reception seemed efficient, we were shown up to our room, which seemed very dark. The room did not have any heating in the bathroom, and no make-up mirror. However the problem for us, was the service, we waited 20 minutes to order a sandwich at... More 

Helpful?
Thank 646rodneyg
CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review

Thanks for your comments. It was a particularly wet and dark weekend even by Cornwall's standard and the room is situated on the side of the hotel not the front. Clearly there was "a comedy of errors" on your account and is not our usual procedure so my apologies for inadvertently chasing you about...however, I have taken on board your... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We hosted my friends baby shower here. We were offered a meeting room to use, which was perfect. Staff were fine with us using banners/sprinkles/ balloons as decorations. They even helped us hang our piñata! There was one waitress I think called Emma (tall, long dark hair); she was absolutely brilliant and couldn't have done more to help. She suggested... More 

Helpful?
Thank Kernowrlr
CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review

Thank you for your comments, local events are really important to us and it is a privilege to be part of your memories. Kind Regards JLF More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent room with quality facilities . Excellent swimming pool and sauna/steam room. Good quality hotel but spoilt on check out when presented with 50o invoice as apparently was under charged at check in when paying for the room ! Also bar was very limited .

Helpful?
Thank ClairKev
CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review

Thank you for your comments, I do agree that seems ridiculous and I will look into that. We have plans for the new bar beginning in a few weeks time which will give us better seating and service options...look forward to seeing you again soon. Kind Regards JLF More 

Cornwall, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Bought a group on voucher for spa day. The clearing massage was amazing, everything else was not. The customer service was certainly lacking at lunch. The room for lunch during spa day is small and has absolutely no atmosphere. Our order was wrong but no attempt made to rectify it. No hot drinks were offered and free prosecco also had... More 

Helpful?
Thank Claire O
CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review

Thank you for your comments, the Spa menu and lounge area is currently under review for expansion and I do know with the weather it was exceptionally busy and guests were unable to use our pretty courtyard... however we should be able to cope with that spike in business and I have employed more weekend staff as a consequence of... More 

Bodmin, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

my daughter and i received this spa day as christmas presents from another very thoughtful daughter. we went on a wet and windy day, and so was delighted to enter the lovely warm atmosphere of the cornwall hotel. we were greeted by the perfect host who was charming and explained all the ins and outs of our spa day. i... More 

Helpful?
Thank jillyb599
CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review

Thank you for your comments...we are always delighted to receive nice reviews...hope to see you again soon and hopefully in more cheery weather. Kind Regards JLF More 

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