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Tolroy Manor Holiday Park

Tolroy Manor, Hayle TR27 6HG, England
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379 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

We booked a basic bungalow so we weren't expecting much at all. We arrived about 11pm after a long drive Friday night. Went to reception the man on the desk acted like he really didn't want to be there. Gave us an envelope and said " do u know where your staying then"? Well obviously not this is the first... More 

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Bradford, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

We arrived quite late after a long drive from Yorkshire, check in was quick and we were in our Siver bungalow in no time at all. Once inside the bungalow it was clean and well equipped however it smelt foisty and the bedding felt damp to the touch. Every morning the windows were running with condensation as we were unable... More 

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Travelers are raving about these Hayle hotels

1 review
1 of 5 stars Reviewed 3 days ago NEW

Stayed for a week and was not happy. Entertainment team were not bothered by new arrivals and only bothered with kids who had been there a while. My daughter felt left out and felt she couldn't approach the foxy club. Staff in shop were rude to my daughter. We paid for silver accommodation and expected a fridge freezer or a... More 

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Cannock, England, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed on this site last year, in a very similar property. Unfortunately, this year there were 5 of us and the comfy chairs in the lounge b only sat 4!! Then, we were in accommodation ts31, a three bed, ours was the double room and the bed was so hard I thought that they'd forgotten to put a mattress... More 

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London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Booked last minute, fairly good location for beaches although not walking distance. The resort is quite outdated. Bar staff were offhand when asked the price of a drink, and the entertainment was extremely poor, which really only caters for children under 8,a few young ladies trying to entertain the adults as well, with not much success, therefore we did not... More 

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JohnFowlerHolidays, Guest Relations Manager at Tolroy Manor Holiday Park, responded to this review

Thank you very much for taking the time to leave us such an honest review. We certainly do not ignore any constructive criticism and perhaps there are some areas that could be improved in the interest of future guests. The sea gulls? We all know what to do but sadly, the head says one thing and the heart says another.... More 

Cardiff, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

We have not been to Tolroy for a number of years and our last visit the park was looking tired so our expectations were not high. On arrival the grounds were well kept and some of the facilities had been refreshed. Booking in was quick and professional, and our accommodation was basic but clean and well maintained. Due to our... More 

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JohnFowlerHolidays, Guest Relations Manager at Tolroy Manor Holiday Park, responded to this review

Hello Christina Thank you very much for taking the trouble to leave this review, we really appreciate it. Our customers’ thoughts are so important in the future development of the park. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be passed on... More 

Cottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

the area is great and can not be knocked but the shed we stayed in was smelly and of poor up keep. the bedrooms were the worst, had to sleep with bedroom window open all night even on wet and windy nights. I don't think this place should be open for people to stay in, can't be far off unfit... More 

Was this review helpful? Yes 1
Wiltshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was our 3rd year at Tolroy and it was without doubt the best yet. We rent a lovely private 3 bed onsite at 12 Strawberry Hill, which is like home from home. The Stripey coats this year were an amazing team of girls. They had a great bond with all of the kids on site and were a constant... More 

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Tolroy Manor Holiday Park, responded to this review

What a wonderful review, thank you, we really appreciate it. Your praise will mean so much to the management and staff at the park. We take great pride in our customer care and it’s brilliant that this isn’t going unnoticed. Your comments will be passed on to the caterers and the entertainers. Whether you book direct with us or through... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Tolroy Manor is located just outside of Hayle. Hayle is lovely with miles of sandy beaches. It is also close to St. Ives. Tolroy Manor is not so lovely. Our silver accommodation was dated and filthy. It had been superficially cleaned and given a squirt of air freshener but when you looked below the surface we found the oven and... More 

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at Tolroy Manor Holiday Park, responded to this review

Hello Rick After reading your review, I suspect many people, including myself, will find it difficult to understand why you did not inform the management of all these problems while you were there, rather than wait until you got home. It is so much easier to deal with the problems while you are on the park – you could be... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a gold compact house which was lovely. Had everything we needed.. somewhere to dry clothes would have been helpful but no real problem. Was clean appeared to be quite new. Nice location need to drive though. Entertainment as expected for a family holiday. Entertainment team clearly work very hard. On the whole a nice week.

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at Tolroy Manor Holiday Park, responded to this review

What a wonderful review, thank you, we really appreciate it. Your praise will mean so much to the management and staff at the park. We are delighted to hear that our park was able to offer all you needed in a holiday and that you will no doubt be recommending us to your friends We hope to welcome you again... More 

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