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Euro Hotel Wembley

1-11 Elm Rd, Wembley HA9 7JA, England (Formerly Elm Hotel)
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Euro Hotel Wembley
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Euro Hotel Wembley
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349 reviews from our community

Traveler rating
    13
    44
    108
    56
    128
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

£140 for a triple room with no breakfast and £7 to park the car I thought was a bit dear for what we got .3 single beds cramped into a room with damaged furniture was not what I had in mind for this type of money ,however that said staff pleasant enough and in a good position for wembley. I... More 

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at Euro Hotel Wembley, but I am very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I would like to discuss this with you in person. Please could you contact me on 02089021764. We appreciate... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

phoned up, given one price and then told it was another price which was considerably more. Rudely told to book online to get the same price quoted over the telephone, so we sat there and booked it using their wifi on my phone in reception. If you turn up and expect to pay on arrival make sure you have photo... More 

Was this review helpful? Yes 2
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, Many thanks for your comments. I am very disappointed to hear that you did not enjoy your stay and we could not meet up to your expectations.At Euro Hotel Wembley we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking... More 

Maynooth, Ireland
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed in this hotel for 1 night while I was in Wembley to see a show at the SSE Arena. The hotel is located close to Wembley Central Tube Station (walk across the road from Tube Station, turn right on High Rd and then left onto St John’s Rd (Primark on the corner) continue down that rd. to... More 

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear David, Thank you very much for choosing to stay at Euro Hotel Wembley on your recent visit to SSE Arena. we are very glad that you were pleased with the hotel in general and facilities on offer. I am delighted to hear that you have enjoyed your stay. I will share your comments with our team. Thank you for... More 

Cardiff, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I was seeing a show at the sse arena.I booked a room with this hotel when I get there. staff are rude, blunt and snappy, not helpful and try to charge me double price even though I phoned and cancelled the twin room for a single.

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, Many thanks for your comments I am very disappointed to hear that you did not enjoy your stay and we could not meet up to your expectations.At Euro Hotel Wembley we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking... More 

Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Came for friend's birthday to watch England match and to explore London. Hotel was right in the thick of Wembley but tucked away so was barely any noise around the area. Room was clean and a fair size. No problems with the service but we had no problems so didn't get chance to test customer service but checking in and... More 

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Euro hotel wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is a quick and convenient multi-house bolt-together affair just across the road from Wembley Central tube station (LU zone 4). Its ten mins walk from the stadium, but I found the tarriff can vary from competitive to expensive depending on the date. i stayed twice at this hotel, but neither time was it for Wembley; the tarriff on... More 

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, Thank you for your kind comments and compliments. At Euro Hotel Wembley we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

After reading the reviews on here before my trip my friends and I were worried. But when we arrived it was far from what I had pictured. The rooms were clean for a 2 star and the service was friendly and fast. The rooms were a fine size for a one night stay. And the reception was ideal as we... More 

Was this review helpful? Yes 1
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Euro Hotel Wembley.I am delighted to know that you have enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve us an encouragement to all of our staff as we... More 

Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Well I stayed here for the first time, Good Clean Hotel, really worth the price, location was not great, Good Breakfast,on payable Kind staff, the youngest Manageress is very kind and polite with high administrative skills, will recommend friends and family, Overall enjoyed our stay will come back again....

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Euro Hotel Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we strive to continuously improve the quality of services. Thank you... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2015

If you have too many expectations from the hotel, then please try to book another one. This is a budget hotel with small rooms and even smaller bathrooms. The architecture is like Maze. You need to have searching skills to find your room. I dont know whether this guys have room service concept or not. My opinion is to use... More 

Was this review helpful? Yes
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, Thank you for your kind comments and compliments. At Euro Hotel Wembley we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope... More 

b,ham
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 12, 2015

Stayed here one night for league cup final good location for wembley but that's all Got to hotel at 12 00 but could not get into room before 2.00 which we knew but room was ready and could have let us in £ 7.00 to park car the night which was ok Room very basic 120 was very warm in... More 

Was this review helpful? Yes 1
Geeta N, Manager at Euro Hotel Wembley, responded to this review

Dear Guest, Thank you for your kind comments and compliments. we can assure you that the matter is being looked into and will be dealt with accordingly. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to Euro Hotel Wembley Kind Regards Geeta Manager More 

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