We had one night in a double room. The receptionist was polite and helpful. We asked for a late check out and it was granted. The room was ok, everything you'd expect including tea making facility, iron, safe. No fridge though. Bed reasonably comfortable. We didn't bother with the rather expensive breakfast, but all in all were quite content this... More

Stayed here for two nights! Although the hotel was clean and rooms spacious i feel the hotel is let down by its staff who are unwelcoming, unhelpful and look like they would rather be anywhere else but there!! On our first night after checking in where the man on reception just handed us our room key without uttering a single... More

Had a two night stay over New Year. The front of the hotel looks very sad indeed, so many of the rooms had broken window panes, sellotaped together. However, once inside it is not too bad. Restaurant is lovely and the food was very good. Our room, although it did have a sellotaped window, was very big and the beds... More

don't stay in room 206. There are 9 air conditiong units right outside the window. Couldn't sleep a wink due to the noise. More

If you enjoy bathing in cold water in December, then this hotel is for you. It was luxury to have a hot bath at home. We are glad to have spent only 3 nights here and not a week or longer. Yes we did complain, but it was a waste of time. The water for washing was also cold! I More

Having read previous reviews, we were a bit dubious as to what we might find but I am pleased to report that our overnight stay was entirely satisfactory! Good points : Large, clean room with good size bathroom. Easy parking. Located well for tube. Less good : Expensive breakfast options (we skipped!), room a bit cool, bulb out over basin.... More

stayed here 1 night Thurs 15/12/11 the room was booked as a place to get a few hours sleep before the long drive home. Arriving back at the hotel at 3am after finishing work the room was cold as there was no heating but I was so tired I just got straight into bed to sleep. I was annoyed to... More

Stayed here for one night while going to see the X Factor Fnal,hotel is looking a bit frayed around the edges but room was clean and spacious, beds comfy,its true that the hot water does take forever to come on,bit of a pain,dont think id want to stay for more than a couple of nights,it was easy to find and... More

This is good hotel to stay near London. We visited London in May this year when the weather was pleasant and Quality Hotel added an extra feature in our trip to London. Good hospitality, good breakfast and good rooms made the stay enjoyable. Room was specious and wi-fi zone keep me connected with the office. The weather in May in... More