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Ibis London Wembley

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South Way | Opposite Wembley Stadium Station, Wembley HA9 6BA, England
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UK SUMMER SALE
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Ibis London Wembley
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Ibis London Wembley
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1,629 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

Ibis London Wembley was clean and the staff was helpful, however every time I went to get into my room my key card would not work. Each time I would go down to the reception area and they would recode my card, but it happened over and over again. One thing to keep in mind is that many of the... More 

Was this review helpful? Yes
Heswall, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very friendly hotel, staff very attentive. Room is basic but clean and tidy. Breakfast is buffet style, but a good choice of English or continental. Stayed here as we were going to Wembley stadium and was one of the closest and cheapest in the area. All in all a nice weekend!

Was this review helpful? Yes
ibiswembley, General Manager at Ibis London Wembley, responded to this review

Dear Samantha, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We all Look forward to seeing you again soon. Kind regards, Raman Julka General Manager More 

Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed 6 days ago NEW

Did not enjoy my stay at the hotel Ibis and the feeling was mutual with my friend. The cleanliness of our room felt very poor and there was also a horrific odour throughout the corridor and also in our room. The facilities in the room were very outdated and we even needed to change kettles because the base which was... More 

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ibiswembley, General Manager at Ibis London Wembley, responded to this review

Dear Annekakay, thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned departments. I am glad though that our staff were able to be at your service. Despite this, we hope to be able to... More 

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here on Saturday night for a concert. welcomed at the hotel door by a very polite and helpful receptionist who checked us in and gave us all the info we needed with a smile. The room is just like any other Ibis, comfortable, clean and all that you need! We didn't have breakfast there but on the Saturday night... More 

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ibiswembley, General Manager at Ibis London Wembley, responded to this review

Thank you so much for your resounding praise sunlover7612! I was very pleased to read your lovely comments and hope that we will be able to welcome you back to our hotel very soon. Kind Regards, Raman Julka More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This is the third time I've stayed in an Ibis Hotel. All visits have been great! Even though the chain may be classed as an economy class hotel, I must say that all hotels were very well designed and well kept, including this one. The beds were really comfortable and the bathrooms, although a little small and only enough room... More 

Was this review helpful? Yes 1
ibiswembley, General Manager at Ibis London Wembley, responded to this review

Dear Ian, thank you so much for your fabulous 5-star review! I was delighted to hear that you found our staff so friendly and the hotel so clean. I am also glad that you had a good night sleep in our “sweet bed by ibis” and that you enjoyed our breakfast offering. We look forward to welcome you back very... More 

1 review
5 of 5 stars Reviewed 1 week ago

Booked for foo fighters online - one night stay - no refunds - was totally shattered when band cancelled - IBIS contacted me to reassure that room booking still valid and were flexible regards the bands new dates or just call to book in - they were so helpful- band have cancelled so will have a day outin London and... More 

Was this review helpful? Yes
ibiswembley, General Manager at Ibis London Wembley, responded to this review

Dear Sarah, many thanks for your kind review, I am delighted that we were able to be at your service. We look forward to welcome you to ibis London Wembley soon hopefully. Kind regards, Raman Julka General Manager More 

scotland
Contributor
12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

The location is great if you're going to an event at Wembley. There are a lot of decent restaurants around and a shopping centre. The staff are good and quick to help. But I would seriously advise anyone thinking of staying here to think again. It's really a grim experience. The whole place is shabby - the interior halls remind... More 

Was this review helpful? Yes
ibiswembley, General Manager at Ibis London Wembley, responded to this review

Dear peewoddin, we appreciate you taking the time to provide us with such detailed feedback about your stay. I was glad to read that you could make the most of our location and found our staff so good and quick. I am very sorry to hear though, that several things throughout your stay did not meet your expectations. We treat... More 

Cannington, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked here due to a Foo fighters show at the stadium next door (pity it got cancelled). The price was very over inflated due to the show next door but we couldn't cancel and I had made other bookings for the weekend. I did consider trying to cancel but in the end decided to go. The hotel is very... More 

Was this review helpful? Yes
ibiswembley, General Manager at Ibis London Wembley, responded to this review

Dear andy208833, many thanks for your candid feedback. We understand how frustrating the cancellation of this concert was, therefore we allowed our guests to reuse the “lost” deposit till end of the year. I am sorry if you were not satisfied with the value for price paid. Please note that we have great promotional rates on ibis.com/3141. I do hope... More 

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