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All 8 Wembley hotels

Holiday Inn London - Wembley

4.0 of 5 Hotel   |   Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
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Ranked #4 of 8 Hotels in Wembley
A recent review
5 of 5 stars reviewed 2 days ago
avidtravelleruk98 Leicester, United Kingdom
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347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked this as a last minute stay for my girlfriend and I. We arrived after 10pm on the night and were quickly booked in. We had a room on the 6th floor close to the lift (which you could occasionally hear but it didn't bother us). The room had air conditioning and a tv (which didn't seem to have... More

Was this review helpful? Yes
Grant K, General Manager at Holiday Inn London - Wembley, responded to this review

Dear avidtravelleruk98, Thanks for the great feedback!! I will ensure my team receive the great comments! We look forward to welcoming you back in the near future. Thanks once again. Grant More

Leeds, United Kingdom
Top Contributor
82 reviews 82 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Good rooms and decent breakfast. Ideally located to the stadium if that's what you're visiting for. This hotel was let down by the service. I was the only person queuing at check in yet it took an eternity to serve me. The worst service was at breakfast, very rude. Won't be recommending or returning.

Was this review helpful? Yes
Grant K, General Manager at Holiday Inn London - Wembley, responded to this review

Dear Alan J, Thank you for the feedback. With honest feedback, we are able to focus on the areas that have let ourselves down during your experience. I have discussed this comment personally with my team today, and planned additional hospitality training support. Thanks again Alan J, please do give us another try! More

The Netherlands
1 review
5 of 5 stars Reviewed 3 days ago NEW

We went for our first time 2 londen, not knowing what to expect. I had never stayed in a Hotel before, didn't want to always rented a house. But liked Holiday inn at Wembley a lot. The staff is very very kind the rooms are very clean. Lot's of super restaurants and shops near by. We will deffenitly stay at... More

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Grant K, General Manager at Holiday Inn London - Wembley, responded to this review

Dear Peter H, Thank you for your feedback. Positive feedback such as this make this industry so rewarding for those of us lucky enough to work in it. Serving people well, is what makes us tick!! Looking forward to seeing you again soon. More

Wantage, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay here frequently on business and I have to say that I am rarely disappointed. Service and rooms are generally good although at times they let themselves down with silly things :( I would echo the comments about Pauline at breakfast - that woman needs bottling and sending to all other hotels as she runs the best breakfast service... More

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Grant K, General Manager at Holiday Inn London - Wembley, responded to this review

Dear Oxcheetah, Thank you for the positive feedback. We have already passed your feedback directly to Pauline in the Restaurant and she was very grateful for the thought. We are currently working hard to focus on the detail, hopefully you will notice these little changes on your future stays. Thanks once again! More

Leeds
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here the night of a concert at Wembley Stadium. Couldn't have asked for a better location and we were also upgraded to a Exec Suite. Rooms were clean and spacious and staff were extremely friendly. I would definitely return to this hotel if visiting Wembley again.

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Rukhsana H, Manager at Holiday Inn London - Wembley, responded to this review

Dear Rachel L, We are very grateful for the positive feedback we strive so hard to achieve. I will ensure your comments are passed back to the team. We look forward to welcoming you back to Holiday Inn London Wembley in the near future. More

Bognor Regis, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for just 1 night. Welcoming reception, nice clean rooms. Bathroom modern with lovely shower. Bed very comfortable, with 2 soft pillows each (this is very important to me!) Had very good sleep almost forgot we were in London, very quiet!! Overall impressed, would definitely stay here again

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Rukhsana H, Manager at Holiday Inn London - Wembley, responded to this review

Dear Natasha M, Thank you for you great feedback! It is such a pleasure to receive feedback from guests who have felt the result of the great service we provide! We look forward to welcoming you back to Wembley soon. More

Manchester, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed their there recently, since we were attending a wedding, the first impression of the hotel was good, when we got their, it looked great, we had a room on the 7th floor and it had a lovely view of London. !t was right next door to Wembley stadium, which my husband was pleased about, their was a Tesco... More

Was this review helpful? Yes 1
Rukhsana H, Manager at Holiday Inn London - Wembley, responded to this review

Dear Sejal R, Thank you for your feedback. It is our intention to provide a service that is nothing short of perfect. Your comments have been investigated, and rest assured will be acted upon. I will ensure that the team also hear of the positives for your stay. More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My sister and I stayed at the Holiday Inn Wembley when we went to see Torvill and Dean, It is perfectly placed for the Wembley Arena just an easy walk away, plus the station for direct trains to London. It was all I expected from a Holiday Inn great room great staff great good, highly recommended especially for visiting the... More

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Rukhsana H, Manager at Holiday Inn London - Wembley, responded to this review

Dear Lyndy B, Thank you for the great feedback and the five stars!! I will ensure that the team receive your comments. We do pride ourselves on our product, and with an even more improved product coming shortly. Watch this space! More

Staffordshire Moorlands
Top Contributor
68 reviews 68 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with great staff and very convenient for football fans. Food was good and even though close to a shopping mall is quiet and pleasurable. Executive rooms are the best option - large size and views. Great transport links too.

Was this review helpful? Yes
Rukhsana H, Manager at Holiday Inn London - Wembley, responded to this review

Dear Mike_from_Staffs, Thank you sincerley for your feedback. It is so rewarding to read about the positive experience we have created for you. I will ensure your comments are passed on to the team. More

England
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here after an England Game. Usually stay at the Hilton but that was far too expensive. Used to stay at this place when it was the Plaza but Holiday Inn have done a great job of refurbishing it. Rooms are not huge but have new bathrooms and air conditioning. I was on the 7th floor so I don't know... More

Was this review helpful? Yes 1
Rukhsana H, Front Office Manager at Holiday Inn London - Wembley, responded to this review

Dear Reviewer Thank you so much for your 5 star review, really appreciate this. The refurbishment is now complete and we have had great feeedback about the rooms. I am happy that you found it excellent and thank you for your comments about Pauline, I am sure that she will be delighted to be recognised. Customers are our priority and... More

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Additional Information about Holiday Inn London - Wembley

Address: Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
Phone Number:
Location: United Kingdom > England > Middlesex > Wembley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Wembley 4*
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Also Known As:
Wembley Plaza Hotel Wembley
Hilton International Wembley

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