We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London - Wembley

Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
Special Offer
Save 10-30%
Holiday Inn London - Wembley
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #4 of 10 Hotels in Wembley
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Berkeley H Bristol, United Kingdom
Add Photo Write a Review

575 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    178
    244
    98
    36
    19
See reviews for
113
172
19
132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (575)
  • Mar-May only
    (126)
  • Jun-Aug only
    (169)
  • Sep-Nov only
    (167)
  • Dec-Feb only
    (113)
All months
Bristol, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

You cannot get closer to Wembley Stadium! Big typical Holiday Inn and unfortunately afew staff members have that typical mentality of treating customers like commodities on a conveyor belt! On check in I was asked for up front payment which was not required but it was the only option offered (as a platinum member my card is on file). A... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Berkeley H, Thank you for your feedback. I am genuinely sorry that you felt treated like a commodity this is not our intent. I did try to call to apologize personally to you, and left a message. I am sorry I did not get through. We are currently completing additional service training with our team. Please feedback on the... More 

Devon, United Kingdom
Level Contributor
86 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was part of a package deal that went with the show tickets. The rooms were clean, fresh and well equipped. I had a double room and shower. Booking in was quick despite the fact there were two coaches that arrived at the same time.. Staff were friendly, efficient and helpful. Breakfast was buffet style where you go and help... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Bangel2015, Thank you for the great feedback. We are delighted that you enjoyed your stay. We would be delighted to welcome you back again! More 

Windsor, ON
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were there for business; and the hotel served a purpose. There was no room fridge. There was nothing special or superb about the hotel. If it weren't for business we would not stay there again. The breakfast had good variety. The location is close to shopping and the metro; but a 20 min metro ride outside of the city... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear WindsorON, Thank you for your feedback on Tripadvisor. I am so genuinely disappointed that you were unable to experience our fantastic team service. We do hope you will come back and stay with us again soon. More 

Clacton-on-Sea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Perfect location for going to see Ed Sheeran in concert! Brought this as a package for christmas present and wasnt disapointed! Room nice and comfy, loved the two shower heads, and could see the Wembley arch from the window! Tried to get some food at the shopping centre before the concert but ended up back at the hotel where we... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear missgvrp, We are so pleased that you enjoyed your experience, and that we exceeded your expectations. We are very lucky to have such a enviable location, and a team who genuinely cares about the experiences of the guest. Thank you once again. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked to stay 17th-18th July through a hotel search website. I never took the free cancellation price (cheapskate) After our Wembley arena date was changed to the 16th, we were going to drive there and back same day. However things over ran and we needed to stay overnight. I called in on the off chance they would accommodate us... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Shoestring12, Thank you for the great feedback! :) I am so pleased that Shahzad was able to accommodate your change of plans for you. I will ensure he receives the feedback. Thank you once again, we look forward to welcoming you again soon! More 

Plymouth, United Kingdom
Level Contributor
114 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Brilliant location. We were visiting the SSE arena and travelled by train and the hotel was directly opposite the train station and just around the corner from the arena. The hotel is right next to Wembley station and the London Designer Outlet and there is a small supermarket 2 minutes away. The hotel itself looks abit dated from outside but... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Rachael N, Thank you for the feedback on Tripadvisor. We are very grateful for the opportunity to hear and put right any areas that we can do, to ensure we are consistently improving guest satisfaction. I am genuinely disappointed by your check-in experience, I will discuss this personally with the Front Of House Manager. Thank you again, we look... More 

Hong Kong
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visit London yearly and I was exceptionally pleased with this find. I got a good price with breakfast included for my group and the hotel is excellent compared to what you get when you are in London. It is a bit of a ride into town and you do need to pay for travel but when you think of... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear BrendaHongKong, Thank you for your excellent feedback on Tripadvisor. It is always such a pleasure to read the positive feedback that our customers have. The team will be delighted to read the personal thanks you have placed for them also. Thank you once again! We look forward to welcoming you back in the near future. More 

Rugby, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is great for Wembly but prices 3 times the rack rate? That's just taking advantage. If everything was great, well, that's the way is is. But a 1960's hotel with a 1960's bed, that's just unacceptable. Rooms have been refurbed, small clean looking bathroom (should have been a shower). For 300 quid not even a bottle of water.... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear jeffjames9999, Thank you for your feedback regarding your stay here at the Holiday Inn London Wembley. I do apologise with regards to your bad bed experience. We have recently completed a full bedroom refurbishment which included new beds, however I will complete a bed examination in room 638. The car parking offered onsite is done so at a discount... More 

Manchester, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here recently to attend an ed sheeran concert.perfect location,just a few minutes walk from stadium,also ideal as the shopping outlets are also just a few minutes walk away.plenty of food places to choose from.the breakfast in the hotel was excellent,plenty choice and we also had the sunday buffet lunch which was good with a good choice.all in all perfect... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear misssuzy187069, Thank you for the positive feedback on Trip advisor. The team and I are delighted you shared your Ed Sheeran experience with us and that we helped to make it most memorable. We do appreciate the higher value placed on the property during event times and work hard to ensure that all aspects are perfect. We look forward... More 

Bury St. Edmunds, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pleasant surprise...nice hotel, nice staff, all good really! the check in was prompt and polite, we had a nice room on 4th floor. Nice touch was that the hotel had Sheeran music piped through the speakers everywhere....probably cause he had filled their hotel on a Friday night for them! Breakfast was fine, although the waitress didn't seem to understand about... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear bibsEastAnglia, Thank you for the full five stars on Tripadvisor. The team and myself are very grateful for the feedback that you enjoyed your stay. I am so sorry with regards to coffee in the morning. We will discuss your feedback in the breakfast briefing. Thank you once again, we look forward to welcoming you back in the near... More 

Questions? Get answers from hotel staff and past guests. Ask a question

311 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
Bathroom (5)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (19)
Viewed
View from room (9)
Viewed
Dining (7)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (228)
Viewed
Pool/beach area (5)
Viewed
Dining (72)
Viewed
Room/suite (62)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (26)
Viewed
Business center/function rooms (15)
Viewed
Other (42)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Wembley
0.2 mi away
Hilton London Wembley
Hilton London Wembley
#2 of 10 in Wembley
4.5 of 5 stars 1,391 reviews
0.4 mi away
Novotel London Wembley
Novotel London Wembley
#1 of 10 in Wembley
4.5 of 5 stars 528 reviews
0.1 mi away
Ibis London Wembley
Ibis London Wembley
#5 of 10 in Wembley
4.0 of 5 stars 1,654 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Premier Inn London Wembley Stadium
0.3 mi away
Quality Hotel London-Wembley Stadium
1.3 mi away
Travelodge Wembley
Travelodge Wembley
#544 of 1,052 in London
3.5 of 5 stars 319 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay