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All 9 Wembley hotels

Holiday Inn London - Wembley

4.0 of 5 Hotel   |   Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
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Ranked #4 of 9 Hotels in Wembley
A recent review
4 of 5 stars reviewed yesterday
Spiderpig41 Manchester, United Kingdom
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465 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Top Contributor
161 reviews 161 reviews
83 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a nearby parade. Check in was fine, I had two rooms and was thankful for an upgrade. Good points are: service, cleanliness and food quality, both in the the evening and breakfast was a lard filled pleasure. The pool is not full size but is stated in the hotel info, don't forget a quid for a... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights over valentines day. Nice quick check in and out. Staff were friendly. Room was clean and tidy and also a good size. Had a nice swim in the swimming pool. Only cricism is the pool is small. Had a nice stay here. Would defo stay again.

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As a regular business traveller I stay here most weeks. The hotel has recently undergone a full refurbishment so it's very clean, modern and comfortable throughout. There are a number of different room options, huge beds in some of the rooms, I particularly like the walk in rain showers. I have an IHG reward card which is definitely worth taking... More 

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Cleveland UK
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night on a recent business trip. All the staff were helpful and friendly. Hotel was in a convenient location with ample car parking facilities on site. Room was clean and tidy with ample facilities. Had an evening meal in the restaurant which was nice. Only slight criticism was the breakfast which despite looking appealing was a bit... More 

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Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear santonheath, Thank you for your comments regards your stay and in particular your breakfast experience. I will investigate this further. We look forward to welcoming you back in the near future. More 

Senior Contributor
39 reviews 39 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel very good staff. Rooms very clean and modern. Like everywhere in London really over priced!! Went to the gym weights down stairs cardio up stairs, very small. Pool very good again small all nice staff

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Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Stewartfraser, Thank you for the feedback on Tripadvisor. I must apologise for your feeling of value, we opearte a fair market price within our competitors. We are certainly not the most expensive, nor the cheapest, however we believe we do offer great value. We look forward to seeing you again soon. More 

Poole, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked the hotel as it had "treatments" as well as a spa. The pool was small but OK and the steam room and jaccusi were adequate but the steam room was only big enough for 2 people as it was filled with what looked like cleaning tools. They had "treatment" rooms but there were no massages or other treatments... More 

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Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Michael A, I am genuinely sorry with regard to your disappointment. It is of course our intention to Delight and not disappoint. I have rectified the website immediately to ensure that there is no confusion or false expectations. Thank you for the feedback. More 

Hale, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

it is a nice hotel but the rooms are very small especially considering it is in Wembley so space is not at a premium. parking in the underground car park was a massive challenge in an audi A8 and eventually we had to park outside in a space as it was too difficult to get into any other space at... More 

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Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear Samirs64, Thank you for your feedback. I wanted to write to apologize for your experience here. Your feedback will be the basis for training in the future. I wanted to ensure that you fully understood your eligibility and benefits being an IHG Ambassador member. This program entitles you to many benefits within Intercontinental branded properties and not any other... More 

Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived by car at lunch time obviously before our room would be ready. Reception advised no problem leaving the car before we checked in later that day. This enabled us to head into Central London and forget about the motor. Car Park is underground and had no problem parking even though it was busy.Turn left when in the car park... More 

Was this review helpful? Yes 1
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear M6John, Thank you very much for the five star treatment on Trip advisor. We are so very pleased that we managed to delight you on your stay.I will share your comments with the team whom I am sure will be equally delighted. We look forward to seeing you again soon. More 

Essex, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

booked 2 days on the 27/28th dec 2014 ,our room was upgraded to an executive room, but unfortuntely had to leave on the 2nd day due to feeling ill, thanks the nice staff member I got the second days money back.The hotel was just as nice as the 1st time the wife and I went,would still go back again hopefully... More 

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear paul s, Thank you for your fantastic feedback Paul! We are so glad that your visit was just as perfect as the previous stay. We look forward to welcoming you back on your first anniversary. More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Not that glamorous on the exterior. However the reception area looks beautiful and the male member of staff who checked us in was all smiles and oh so friendly. Our room was nice and spacious, the view was amazing and the bed was lovely and soft just how I like it. The only downside to the room was that the... More 

Review collected in partnership with Skoosh

Was this review helpful? Yes
Grant K, Manager at Holiday Inn London - Wembley, responded to this review

Dear chinkyeyez_mimi, Thank you for the great feedback left on Tripadvisor. I will ensure that the team member on reception receives your feedback. We look forward to seeing you on your next visit. More 

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Additional Information about Holiday Inn London - Wembley

Address: Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
Phone Number:
Location: United Kingdom > England > Greater London > Wembley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Wembley 4*
Number of rooms: 336
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Also Known As:
Wembley Plaza Hotel Wembley
Hilton International Wembley

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