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All 5 Twickenham hotels

Premier Inn Twickenham East

Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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Ranked #1 of 5 Hotels in Twickenham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
David H Durham, United Kingdom
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96 reviews from our community

Traveler rating
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 20 weeks while working away, the hotel only has 18 rooms so does'nt get to noisy. Staff are very friendly and always happy to help The Beefeater nextdoor can get quite busy if its a nice day, but we never had any trouble getting a table on a night

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel, I am pleased that you found our little hotel to be excellent and hope that you come to see us again soon. More

Halifax, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great staff all really pleasant and really helpful.....We had 3 nights and cant wait to come back. comfy beds great pillows great room lovely and clean. staff are a font of knowledge. We have already recommended this hotel to others...

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for such a wonderful review, it is great to hear such positive feedback and we are so pleased that you have recommended us to others, this is what "Premier Inn" strive to achieve, we look forward to your visit in the near future. More

Devon, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We chose this Premier Inn because of its on site parking and proximity to London. We were visiting London as a family with our 2 girls. On arrival the reception staff advised that the District Line from Richmond was closed for maintenance during our stay. They then helped with other options, the one we chose on was for us to... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for you review of our hotel, I am pleased thart you found your stay peaceful and enjoyable and that even though the District line was down for maintenance, this did not upset your stay. We hope to see you again soon. More

manchester
Top Contributor
124 reviews 124 reviews
38 hotel reviews
170 helpful votes 170 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a nice little premier inn actually, it just had a couple of issues that needed tweaking. The shower turned from warm to scolding while using, I did complain on day one and nothing was done about it, I complained on day three to another member of staff that knew nothing of the problem? The next is, rooms 9&10... More

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review, I apologise for your lack of response from my team on the water issue you mentioned, I have since investigated this and our maintenance have indeed fixed the issue as other guest's also brought it to our attention. I have also mentioned to our head office team regarding the noisy restaurant fan you also mentioned... More

Staffordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

stay was excellent. All the staff in hotel & restaurant were very helpful & very friendly. Once you got used to the airplanes the noise level in hotel room was fine & I didn't notice the road noise at all. The food in beefeater especially the breakfast was excellent. Will definitely stay here again. 10/10

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review, it is always great to hear such positive feedback from my guest's and we look forward to seeing you again soon. More

Worcester, United Kingdom
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 19, 2014

Booked one night stay so I could watch Harlequins and then Saracens next day. Just over the road from the Stoop great. Lots of parking and friendly staff, big room and all on the ground floor - great. Room was clean and tidy and quiet all night. The only down side of this stay was when I got back from... More

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Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel, I do apologise that you were not told of the closing time of the restaurant and will be speaking to my reception team to ensure they comply with updating our guest's with the times of our restaurant. Thank you once again. More

Lincoln, United Kingdom
1 review
4 of 5 stars Reviewed September 29, 2014

very enjoyable stay staff all very helpful and welcoming, we were warned about possible aircraft noise but that was not a problem, the rowdy yobs outside at midnight to 3.00 am were not the hotels fault but did keep us awake and wondering if our vehicle among others would be okay

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel during your recent visit, I am pleased that you found our small hotel to be very enjoyable, I do apologise regarding the incident outside of our hotel and will be speaking to my night team to be more vigilant in future with regards to people outside and to also contact the correct... More

Den Bosch, The Netherlands
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 15, 2014 via mobile

We found this hotel very good. Free parking and bus stop next to the hotel. We got a warm welcome by the lady at the reception and we were friendly informed about all the bus routes to Twickenham. The rooms were spacious, clean and we found the beds perfect. The air-condition was nice and made almost no noise, so we... More

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel during your recent stay with us, I am pleased that you enjoyed your stay and apologise that we could not fit you for an extra night due to already being fully booked. We are such a small hotel that booking in advance is essential on some occasions. We do hope that you... More

Bradford
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 11, 2014

I stayed here recently for one night, the hotel shares a car park with the very busy Beefeater pub next door, so you may have a little trouble parking. Reception staff very professional and helpful, I had a downstairs room facing the busy road, so I expected it to be a bit noisy - not so. Room was clean and... More

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your review, I am pleased that your stay met with your requirements and that even though the restaurant next door was very busy, your food was brought to you in a reasonable time. It is true in what you mentioned in your review regarding how small our hotel is and that it is best to book in... More

Middlesex, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2014

After having a horrible experience with premier inn Sunbury I refused to stay at another premier inn again, until I went to the Beefeater in twickenham for a friends birthday I bumped into the manager of the PI I told him my whole experience there. He was a lovely guy and listened to everything I had to say. My stay... More

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your review, i do remember your visit and the chat we had, I am pleased that your faith in Premier Inn has been restored and trust that you continue to use our hotel for any future visits you may have. I will pass on your gratituse to Vicky and the management team of the Fountain Beefeater. More

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Additional Information about Premier Inn Twickenham East

Address: Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
Phone Number:
Location: United Kingdom > England > Middlesex > Twickenham
Price Range (Based on Average Rates): $
Number of rooms: 17
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Also Known As:
Premier Inn Twickenham East United Kingdom

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