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Premier Inn Twickenham East

Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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Certificate of Excellence 2014
Premier Inn Twickenham East
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Premier Inn Twickenham East
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100 reviews from our community

Traveler rating
    67
    29
    3
    0
    1
See reviews for
36
29
3
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

Well I am back at Twickenham East and it's just as good as my last visit the rooms are nice and clean, and very comfortable and as I said in my last review and nothing has changed there. I must really compliment Paul on his management and the staff he employs. Again Paul thanks for a great stay. I am... More 

Was this review helpful? Yes
Luton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My mother, son and I stayed at the Premier Inn Twickenham East on Thursday evening and I only have positive things to say about our stay there. We arrived from Luton at around 8.45pm after a very busy and stressful day, and received a wonderful welcome from the lady at Reception I'm really sorry that I didn't get her name).... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for such a wonderful review, I do remember your visit and am so pleased that you recommend our hotel to others, Premier Inn strive to be the best in it's field and we are clearly doing this here. Ben will be pleased that you mentioned him in your review and will be sure to Thank him for his... More 

UK
Top Contributor
143 reviews 143 reviews
27 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here before and prefer this hotel to other hotels in the locale. Great rooms and excellent customer service from initial original enquires with Debbie on the telephone, Sher on arrival and booking us in and later on with Paul the Manager. All were friendly, polite and professional. Each asked during our stay if we were having a... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for such a great review, it was a pleasure to reead such a wonderful review and that your stay was excellent as usual. My team will be pleased that they got their name mentioned in your review, and I will give thanks to them personally as it is always great to read such positive feedback my team that... More 

Reading
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for seven nights while visiting our daughter who was studying abroad at St Mary's University. The hotel was great. Very clean with comfortable beds, adequate storage, nice bathroom and shower. It was quiet and the staff was very friendly and helpful. Highly recommended if you are staying in this part of England. We only... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review during your recent visit to our hotel, I am pleased that you enjoyed your stay and we do hope to see you again soon. More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

Stayed here for 20 weeks while working away, the hotel only has 18 rooms so does'nt get to noisy. Staff are very friendly and always happy to help The Beefeater nextdoor can get quite busy if its a nice day, but we never had any trouble getting a table on a night

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel, I am pleased that you found our little hotel to be excellent and hope that you come to see us again soon. More 

Halifax, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Great staff all really pleasant and really helpful.....We had 3 nights and cant wait to come back. comfy beds great pillows great room lovely and clean. staff are a font of knowledge. We have already recommended this hotel to others...

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for such a wonderful review, it is great to hear such positive feedback and we are so pleased that you have recommended us to others, this is what "Premier Inn" strive to achieve, we look forward to your visit in the near future. More 

Devon, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

We chose this Premier Inn because of its on site parking and proximity to London. We were visiting London as a family with our 2 girls. On arrival the reception staff advised that the District Line from Richmond was closed for maintenance during our stay. They then helped with other options, the one we chose on was for us to... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for you review of our hotel, I am pleased thart you found your stay peaceful and enjoyable and that even though the District line was down for maintenance, this did not upset your stay. We hope to see you again soon. More 

manchester
Top Contributor
124 reviews 124 reviews
38 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed October 24, 2014

This is a nice little premier inn actually, it just had a couple of issues that needed tweaking. The shower turned from warm to scolding while using, I did complain on day one and nothing was done about it, I complained on day three to another member of staff that knew nothing of the problem? The next is, rooms 9&10... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review, I apologise for your lack of response from my team on the water issue you mentioned, I have since investigated this and our maintenance have indeed fixed the issue as other guest's also brought it to our attention. I have also mentioned to our head office team regarding the noisy restaurant fan you also mentioned... More 

Staffordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

stay was excellent. All the staff in hotel & restaurant were very helpful & very friendly. Once you got used to the airplanes the noise level in hotel room was fine & I didn't notice the road noise at all. The food in beefeater especially the breakfast was excellent. Will definitely stay here again. 10/10

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review, it is always great to hear such positive feedback from my guest's and we look forward to seeing you again soon. More 

Worcester, United Kingdom
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 19, 2014

Booked one night stay so I could watch Harlequins and then Saracens next day. Just over the road from the Stoop great. Lots of parking and friendly staff, big room and all on the ground floor - great. Room was clean and tidy and quiet all night. The only down side of this stay was when I got back from... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel, I do apologise that you were not told of the closing time of the restaurant and will be speaking to my reception team to ensure they comply with updating our guest's with the times of our restaurant. Thank you once again. More 

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Additional Information about Premier Inn Twickenham East

Address: Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
Phone Number:
Location: United Kingdom > England > Middlesex > Twickenham
Price Range (Based on Average Rates): $$
Number of rooms: 17
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Also Known As:
Premier Inn Twickenham East United Kingdom

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