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Premier Inn Twickenham East

Certificate of Excellence
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Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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Premier Inn Twickenham East
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122 Reviews from our TripAdvisor Community

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Traveler rating
    80
    35
    4
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40
36
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Salisbury, United Kingdom
Top Contributor
86 reviews 86 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel was lovely, it was spotless and love their oh so comfy beds. The Staff were very friendly and extremely helpful. It was a very enjoyable stay. It only has two floors and no lift, but there are not that many steps but if you have mobility problems ask for a ground floor room

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review, I am pleased that you found our hotel to be very comfortable. The beds are our main focus in our rooms and glad you enjoyed them, you can actually buy our beds now on our website at premierinn.com, so please feel free to browse around and then you can have a good night sleep guaranteed,... More 

Fareham
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I selected Premier inn over hotels closer to NPL where I was on a course as I have used Premier on many occasions and they are always clean and comfortable, this was no exception. The only thing I used to be disappointed in was the lack of free wifi, this is no longer the case. The Beefeater next door was... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of your recent stay at our hotel. I am very pleased that your stay was great and that has been even more improved with the introduction of free WiFi, Premier Inn listen to guest feedback and if achievable, will endeavour to act on it as it gives the guest staying in our hotels an even... More 

Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

the facilities in this hotel are poor, the bathroom was poor as the toilet was blocked up, the internet is unstable and kept on cutting out. neighbours were loud and kids were running around the hallway screaming.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for submitting your review of your recent stay at our hotel. I am sorry that you feel our hotel requires more attention. We pride ourselves in building a great hotel for every guest every time. This is the first time that the things in your review as been brought to my attention and I will look into the... More 

Cheltenham, United Kingdom
Top Contributor
61 reviews 61 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time that we stayed at this P.Inn.. Booked this one because of location for Twickenham. Comfortable & clean,all that you need in an overnight stay. Breakfast next door at the Beefeater was fab & perfect for a hangover :) Will definitely stay again.. Thanks all.

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for submitting your review, I am pleased that you found your stay to be comfortable and clean and look forward to any future booking syou may have with us when you visit Twickenham or the area again. More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

As a relativekly new hotel all the facilities are good. The staff really friendly and helpful. Great food at the restaurant opposite. No problem with parking. Definitely recommend for both business and family! I've stayed at many Premier Inn's and I have to say this experience has been one of my best. Will be using as my preferred stop over... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel during your recent trip to Twickenham, my team and I are pleased that you enjoyed your visit and that you will use us for future visits that you may have. More 

Leicester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived a little early to check in but asked Debbies advise on places to go in Twickenham to eat and watch the football. Debbie was really helpful and very friendly and chatty - A credit to Premier Inn. Rooms were spotlessly clean and had everything we required for 1 night. Manged to park easily even though it was sunday lunchtime... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your great review, it is alway good to hear such positive feedback and especially when you mention one of my team members Debbie who was very helpful and chatty, I will ensure to mention your review when she is next on shift. We hope to see you again soon when you are next in the area. More 

Redditch, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 weeks ago

A group of us stayed at the hotel as we were participating in the London to Brighton walk. The receptionist was so helpful and friendly. She helped carry equipment, rearranged rooms for us and booked a minibus to take us to the venue. I can't praise her enough. The staff at the Beefeater next door were just as friendly and... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel during your recent visit, I am pleased that you found my team member to be friendly and helpful, and that she managed to organise the minibus for your party. I hope the London to Brighton walk went as well as you hoped and that your feet were not too tired. We hope... More 

Beccles, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2015

We found this hotel to be one of the nicest Premier Inns we have used. The staff were lovely, Debbie, Sher, Valentina and Paul, all most helpful and cheerful, nothing was too much trouble. Room was very good, quiet and very clean. New bed was so comfortable too. Definitely coming back to this one, more than happy to recommend. Well... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your review of our hotel during your recent visit, it is always great to read such positive feedback and my team will be especially pleased that their name was mentioned. We hope to see you again soon, when you are in the area again. More 

Hastings, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2015

A good quality 'budget' hotel. Rooms a fair size with comfortable beds and good showers. Great staff. The pub, next door, is a Beefeater, and is better than most, at least, the food was edible. Will stay again

Was this review helpful? Yes 3
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review regarding your stay here at Twickenham East, it is always great to hear that you thought our rooms were a decent size and that they were comfortable in them. I am equally pleased that you thought my team was great as they will be pleased to hear. We hope to see you again soon in... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2015

Stayed here for 1 night, and was very impressed with the excellent friendly customer service I received from Cher, Debs and Paul, what a great bunch of people. The room was comfortable and the bed was to die for. If you are in this area I highly recommend this hotel.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your wonderful review, it is always great to hear such great feedback, especially as you have mentioned my team (including me), which they will be so pleased about. We look forward to any other visits you may bring when you are next in the area. More 

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