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Premier Inn Twickenham East

Certificate of Excellence
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Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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Best prices for: 1 room 1 guest
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Premier Inn Twickenham East
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Premier Inn Twickenham East
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115 reviews from our community

Traveler rating
    76
    33
    4
    1
    1
See reviews for
38
35
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Beccles, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We found this hotel to be one of the nicest Premier Inns we have used. The staff were lovely, Debbie, Sher, Valentina and Paul, all most helpful and cheerful, nothing was too much trouble. Room was very good, quiet and very clean. New bed was so comfortable too. Definitely coming back to this one, more than happy to recommend. Well... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your review of our hotel during your recent visit, it is always great to read such positive feedback and my team will be especially pleased that their name was mentioned. We hope to see you again soon, when you are in the area again. More 

Hastings, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A good quality 'budget' hotel. Rooms a fair size with comfortable beds and good showers. Great staff. The pub, next door, is a Beefeater, and is better than most, at least, the food was edible. Will stay again

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review regarding your stay here at Twickenham East, it is always great to hear that you thought our rooms were a decent size and that they were comfortable in them. I am equally pleased that you thought my team was great as they will be pleased to hear. We hope to see you again soon in... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night, and was very impressed with the excellent friendly customer service I received from Cher, Debs and Paul, what a great bunch of people. The room was comfortable and the bed was to die for. If you are in this area I highly recommend this hotel.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your wonderful review, it is always great to hear such great feedback, especially as you have mentioned my team (including me), which they will be so pleased about. We look forward to any other visits you may bring when you are next in the area. More 

Derbyshire
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited the Premier Inn Twickenham in April 2015. A warm welcome awaited us from a young Asian gentleman who was covering reception just for the day, he was most helpful and friendly equally as helpful was Cher. We were told that the room didnt have a hair dryer however if we needed one ask at the reception. Unusually for... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel, I am pleased that you found your room to be clean and the service from my team was friendly and professional. I will pass my gratitude onto the team for their quality of service. We hope to see you again when you are next visiting the area. More 

Newcastle Upon Tyne, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No idea who reviewed this or why they marked it so high. The car park is the size of a postage stamp, aircraft are clearly audible flying into Heathrow, as is traffic noise. The rooms and facilities are typical PI, So nothing special

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review during your recent trip to Twickenham, I am sorry that you felt the car park was small, we have approx 60 spaces which is shared with our restaurant next door and am aware it can be busy at peak times. Also being so close to Heathrow (approx 5 miles) - we do try to minimise... More 

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff (thanks for the taxi Debby). Very polite, apart from the rubber scrambled eggs for breakfast, it Is a well recommended stay. And i travel a lot! Thanks guys the staff made the difference. Cheers.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for submitting your review of our hotel, I am pleased that you enjoyed your stay and that my team here made the difference. We hope that you choose us again for any future visits. More 

UK
Top Contributor
163 reviews 163 reviews
29 hotel reviews
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed April 17, 2015

Stayed here again due to the professionalism of the staff and a small Premier Inn. Room great as always, free wi fi now so can stay connected. Excellent service from the staff who deserve a mention, the cleaner (sorry dont know his or her name) room spotless. Paul, Valentina (think here name was ), Asian gentleman on the saturday day,... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for yet another great review of our hotel. I am so pleased that we have become your "Preferred Choice" to stay for when you visit the area. We love having you come and stay with us and that you find your room spotless and my team friendly, this is something that we are very proud of. We welcome... More 

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2015

I really enjoyed my time at Premier Inn. I was there for an extended period and the staff went out of their way to make me feel like I was at home, while maintaining high service standards. Debbie in particular deserves praise for all she did to help me out and make me feel welcome.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel, I am so pleased that you enjoyed your time during your extended stay and I will personally thank Debbie for making you feel welcome. If you ever return to the Twickenham area, please feel free to come and stay with us again. Thank You once again. More 

Coleford, United Kingdom
Top Contributor
70 reviews 70 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 4, 2015

This review is based on the smallest PremierInn we have ever stayed at with only 18 rooms. Prior to check-in we had rang to ask if there was any chance of having the room early if available as we were attending a wedding in the local area and the receptionist noted and said they would do their best. What more... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for submitting such a wonderful review of your recent stay at our hotel. It is great to read such a positive review regarding our small Premier Inn. I remember your visit and organising a taxi for you, it is those little extra's that makes your stay that ever more pleasurable and here at Twickenham East, we do try... More 

Plymouth, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 25, 2015

Having booked for two only one set of towels supplied. Because this is a bedroom only place the catering is done by the next door Fountain Inn which needs a blxxxy good clean, however the staff and food where Ok.

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of your recent stay with our hotel, firstly let me apologise for the lack of towels in your room, this must of been a lapse within our housekeeping department as this is not our usual standard that we like to give and I do hope that you came to reception and that the towels were... More 

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