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Premier Inn Twickenham East

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Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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Premier Inn Twickenham East
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Premier Inn Twickenham East
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109 reviews from our community

Traveler rating
    72
    32
    3
    1
    1
See reviews for
38
30
4
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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UK
Top Contributor
163 reviews 163 reviews
29 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here again due to the professionalism of the staff and a small Premier Inn. Room great as always, free wi fi now so can stay connected. Excellent service from the staff who deserve a mention, the cleaner (sorry dont know his or her name) room spotless. Paul, Valentina (think here name was ), Asian gentleman on the saturday day,... More 

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London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my time at Premier Inn. I was there for an extended period and the staff went out of their way to make me feel like I was at home, while maintaining high service standards. Debbie in particular deserves praise for all she did to help me out and make me feel welcome.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel, I am so pleased that you enjoyed your time during your extended stay and I will personally thank Debbie for making you feel welcome. If you ever return to the Twickenham area, please feel free to come and stay with us again. Thank You once again. More 

Coleford, United Kingdom
Top Contributor
69 reviews 69 reviews
44 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This review is based on the smallest PremierInn we have ever stayed at with only 18 rooms. Prior to check-in we had rang to ask if there was any chance of having the room early if available as we were attending a wedding in the local area and the receptionist noted and said they would do their best. What more... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for submitting such a wonderful review of your recent stay at our hotel. It is great to read such a positive review regarding our small Premier Inn. I remember your visit and organising a taxi for you, it is those little extra's that makes your stay that ever more pleasurable and here at Twickenham East, we do try... More 

Plymouth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having booked for two only one set of towels supplied. Because this is a bedroom only place the catering is done by the next door Fountain Inn which needs a blxxxy good clean, however the staff and food where Ok.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of your recent stay with our hotel, firstly let me apologise for the lack of towels in your room, this must of been a lapse within our housekeeping department as this is not our usual standard that we like to give and I do hope that you came to reception and that the towels were... More 

Girvan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was of a good standard and within walking distance, albeit lenghty,of Twickenham Stadium. The receptionist was very friendly and helpful. The room was clean and comfortable. Just be aware that if you are not able to walk any distance, the locals buses do not take cash, which is a bit inconvenient but not any reflection on the hotel.... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for submitting your review regarding your recent stay at our hotel, I am pleased that you found the hotel to be comfortable and friendly and that you would recommend us to others as this is something that Premier Inn strive to achieve. We hope to see you again in the near future and Thank You once again. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015 via mobile

Excellent reception staff. A good warm welcome by the guy on reception was a great start. Nice clean room. Some good pubs and restaurants within walking distance, bus stops over the road to the town and right outside for the return. Big car park. What more could you want?

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your review of our hotel during your recent visit, it is alway great to hear such positive feedback and not only that you liked the team and the hotel itself but also the local transport getting you back and forth to town. We do hope that when you are next in the area that you choose Twickenham... More 

1 review
5 of 5 stars Reviewed February 16, 2015

Really friendly helpful staff we felt welcome as soon as we arrived. Our room was also immaculate. Would definitely stay there again. Perfect for rugby fans going to twickenham stadium or concert goers.

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for taking the time to complete a review on our hotel, it is alway great to hear such positive feedback especially regarding my team and also how clean the rooms were as "Premier Inn" strive to be the best in their field and we are clearly doing this. We hope to see you again soon. Thanks once again. More 

Ennis, Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel only has 17 rooms and maybe this accounts for the warm and friendly service here. I stayed overnight on 23rd January. I had previously phoned to arrange a restaurant reservation and Debbie who I spoke to couldn't have been more helpful. She also requested a room on the garden side of the hotel which is quieter and I... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your wonderful review of our hotel, I am so pleased that you enjoyed your stay overall and that you hope to back again soon. I am glad that you found the hotel clean and comfortable and the restaurant next door also met your requirements. We look forward to your visit soon. More 

Evesham, United Kingdom
Top Contributor
69 reviews 69 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

A small hotel offering the usual good premier inn standard however the friendly staff and good service made it feel more personal than part of a big chain. The reception staff were very helpful with changes to rooms and directions. Parking was just outside and despite being on a busy junction the hotel was well insulated and did not suffer... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review, it is great to hear such positive feedback as my team and I strive to give that little personal touch to your stay. We look forward to any future visits you may have with us. More 

Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2014

Well I am back at Twickenham East and it's just as good as my last visit the rooms are nice and clean, and very comfortable and as I said in my last review and nothing has changed there. I must really compliment Paul on his management and the staff he employs. Again Paul thanks for a great stay. I am... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your great review, I am so pleasd that your stay was just as good as your last visit and thank you for your compliment regarding the team that work here. They all enjoy their work and to them it is not just a job where they get paid, it's more about ensuring their guest's enjoy a great... More 

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