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Premier Inn Twickenham East

Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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Certificate of Excellence 2014
Premier Inn Twickenham East
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Premier Inn Twickenham East
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103 reviews from our community

Traveler rating
    69
    30
    3
    0
    1
See reviews for
36
29
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

Really friendly helpful staff we felt welcome as soon as we arrived. Our room was also immaculate. Would definitely stay there again. Perfect for rugby fans going to twickenham stadium or concert goers.

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for taking the time to complete a review on our hotel, it is alway great to hear such positive feedback especially regarding my team and also how clean the rooms were as "Premier Inn" strive to be the best in their field and we are clearly doing this. We hope to see you again soon. Thanks once again. More 

Ennis, Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel only has 17 rooms and maybe this accounts for the warm and friendly service here. I stayed overnight on 23rd January. I had previously phoned to arrange a restaurant reservation and Debbie who I spoke to couldn't have been more helpful. She also requested a room on the garden side of the hotel which is quieter and I... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your wonderful review of our hotel, I am so pleased that you enjoyed your stay overall and that you hope to back again soon. I am glad that you found the hotel clean and comfortable and the restaurant next door also met your requirements. We look forward to your visit soon. More 

Evesham, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

A small hotel offering the usual good premier inn standard however the friendly staff and good service made it feel more personal than part of a big chain. The reception staff were very helpful with changes to rooms and directions. Parking was just outside and despite being on a busy junction the hotel was well insulated and did not suffer... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review, it is great to hear such positive feedback as my team and I strive to give that little personal touch to your stay. We look forward to any future visits you may have with us. More 

Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2014

Well I am back at Twickenham East and it's just as good as my last visit the rooms are nice and clean, and very comfortable and as I said in my last review and nothing has changed there. I must really compliment Paul on his management and the staff he employs. Again Paul thanks for a great stay. I am... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Many thanks for your great review, I am so pleasd that your stay was just as good as your last visit and thank you for your compliment regarding the team that work here. They all enjoy their work and to them it is not just a job where they get paid, it's more about ensuring their guest's enjoy a great... More 

Luton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 6, 2014

My mother, son and I stayed at the Premier Inn Twickenham East on Thursday evening and I only have positive things to say about our stay there. We arrived from Luton at around 8.45pm after a very busy and stressful day, and received a wonderful welcome from the lady at Reception I'm really sorry that I didn't get her name).... More 

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for such a wonderful review, I do remember your visit and am so pleased that you recommend our hotel to others, Premier Inn strive to be the best in it's field and we are clearly doing this here. Ben will be pleased that you mentioned him in your review and will be sure to Thank him for his... More 

UK
Top Contributor
157 reviews 157 reviews
27 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed December 3, 2014

We have stayed here before and prefer this hotel to other hotels in the locale. Great rooms and excellent customer service from initial original enquires with Debbie on the telephone, Sher on arrival and booking us in and later on with Paul the Manager. All were friendly, polite and professional. Each asked during our stay if we were having a... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for such a great review, it was a pleasure to reead such a wonderful review and that your stay was excellent as usual. My team will be pleased that they got their name mentioned in your review, and I will give thanks to them personally as it is always great to read such positive feedback my team that... More 

Reading
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 27, 2014

My wife and I stayed here for seven nights while visiting our daughter who was studying abroad at St Mary's University. The hotel was great. Very clean with comfortable beds, adequate storage, nice bathroom and shower. It was quiet and the staff was very friendly and helpful. Highly recommended if you are staying in this part of England. We only... More 

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review during your recent visit to our hotel, I am pleased that you enjoyed your stay and we do hope to see you again soon. More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 9, 2014

Stayed here for 20 weeks while working away, the hotel only has 18 rooms so does'nt get to noisy. Staff are very friendly and always happy to help The Beefeater nextdoor can get quite busy if its a nice day, but we never had any trouble getting a table on a night

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your review of our hotel, I am pleased that you found our little hotel to be excellent and hope that you come to see us again soon. More 

Halifax, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Great staff all really pleasant and really helpful.....We had 3 nights and cant wait to come back. comfy beds great pillows great room lovely and clean. staff are a font of knowledge. We have already recommended this hotel to others...

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for such a wonderful review, it is great to hear such positive feedback and we are so pleased that you have recommended us to others, this is what "Premier Inn" strive to achieve, we look forward to your visit in the near future. More 

Devon, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2014

We chose this Premier Inn because of its on site parking and proximity to London. We were visiting London as a family with our 2 girls. On arrival the reception staff advised that the District Line from Richmond was closed for maintenance during our stay. They then helped with other options, the one we chose on was for us to... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for you review of our hotel, I am pleased thart you found your stay peaceful and enjoyable and that even though the District line was down for maintenance, this did not upset your stay. We hope to see you again soon. More 

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Additional Information about Premier Inn Twickenham East

Address: Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
Phone Number:
Location: United Kingdom > England > Greater London > Twickenham
Price Range (Based on Average Rates): $$
Number of rooms: 17
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Also Known As:
Premier Inn Twickenham East United Kingdom

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