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Premier Inn Twickenham East

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Corner Sixth Cross/Staines Rd, Twickenham TW2 5PE, England
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1 room 1 guest
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Premier Inn Twickenham East
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126 Reviews from our TripAdvisor Community

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Traveler rating
    83
    36
    4
    1
    2
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41
37
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Swansea, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This is quite a small Premier compared to some of their others I've used, but the quality is just as good. Lovely lady on reception who was very helpful and made me feel very welcome. Room was comfortable and clean, a very nice stay.

Was this review helpful? Yes
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel, I think your review title has hit the nail on the head, so to speak - We are a small hotel and big on customer service, my team enjoy their job and it comes across to our guest's in such a way that we have guest's that return again and again. I... More 

Brighton, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. The guy on Reception greeted us with a big welcoming smile when we arrived late into the evening. The beds in our room were extemely comfortable with big fluffy duvets & a choice of pillows. My sis & I got an excellent night's sleep despite being on a busy junction and the Heathrow flightpath. The... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for submitting your review of our hotel during your recent stay with us, it is always great to read such a positive review and we are glad that your stay was brilliant and that you enjoyed our new more comfy beds. We have had such great feedback from these beds that we are doing something right. We hope... More 

middlesbrough
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2015

Stopped here for two nights while visiting the Wimbledon Tennis tournament, found the place to be small only 18 bedrooms and as such was a pleasant oasis of peace from the hustle and bustle of London, good sound proofing kept the rooms quiet with the windows closed with bonus of air con to keep cool. all the staff we met... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your reveiw of our hotel during your recent visit. It is very pleaseing to read such a great review and will personally thank my receptionist Valentina for her great customer skills and for making you feel at home. It is a shame that guest's do have to walk outside to gain access to the restaurant next door,... More 

East Yorkshire
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed July 8, 2015

Nothing I could complain about. The room was spotless the bathroom was very good not very old. Staff were very friendly. We only had one night. The dinner and breakfast was excellent value. If we need to be in that location again we would definitely go back.

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for taking the time to submit your review of your recent visit to twickenham, I am pleased that you found your room spotless and that everything met your requirements. We look forward to any future trips you make to the area and we will look forward to your visit. More 

Salisbury, United Kingdom
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 17, 2015

This Hotel was lovely, it was spotless and love their oh so comfy beds. The Staff were very friendly and extremely helpful. It was a very enjoyable stay. It only has two floors and no lift, but there are not that many steps but if you have mobility problems ask for a ground floor room

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review, I am pleased that you found our hotel to be very comfortable. The beds are our main focus in our rooms and glad you enjoyed them, you can actually buy our beds now on our website at premierinn.com, so please feel free to browse around and then you can have a good night sleep guaranteed,... More 

Fareham
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015

I selected Premier inn over hotels closer to NPL where I was on a course as I have used Premier on many occasions and they are always clean and comfortable, this was no exception. The only thing I used to be disappointed in was the lack of free wifi, this is no longer the case. The Beefeater next door was... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of your recent stay at our hotel. I am very pleased that your stay was great and that has been even more improved with the introduction of free WiFi, Premier Inn listen to guest feedback and if achievable, will endeavour to act on it as it gives the guest staying in our hotels an even... More 

Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2015

the facilities in this hotel are poor, the bathroom was poor as the toilet was blocked up, the internet is unstable and kept on cutting out. neighbours were loud and kids were running around the hallway screaming.

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for submitting your review of your recent stay at our hotel. I am sorry that you feel our hotel requires more attention. We pride ourselves in building a great hotel for every guest every time. This is the first time that the things in your review as been brought to my attention and I will look into the... More 

Cheltenham, United Kingdom
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 1, 2015

First time that we stayed at this P.Inn.. Booked this one because of location for Twickenham. Comfortable & clean,all that you need in an overnight stay. Breakfast next door at the Beefeater was fab & perfect for a hangover :) Will definitely stay again.. Thanks all.

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for submitting your review, I am pleased that you found your stay to be comfortable and clean and look forward to any future booking syou may have with us when you visit Twickenham or the area again. More 

Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

As a relativekly new hotel all the facilities are good. The staff really friendly and helpful. Great food at the restaurant opposite. No problem with parking. Definitely recommend for both business and family! I've stayed at many Premier Inn's and I have to say this experience has been one of my best. Will be using as my preferred stop over... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank You for your review of our hotel during your recent trip to Twickenham, my team and I are pleased that you enjoyed your visit and that you will use us for future visits that you may have. More 

Leicester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2015

Arrived a little early to check in but asked Debbies advise on places to go in Twickenham to eat and watch the football. Debbie was really helpful and very friendly and chatty - A credit to Premier Inn. Rooms were spotlessly clean and had everything we required for 1 night. Manged to park easily even though it was sunday lunchtime... More 

Was this review helpful? Yes 2
Paul C, Operations Manager at Premier Inn Twickenham East, responded to this review

Thank you for your great review, it is alway good to hear such positive feedback and especially when you mention one of my team members Debbie who was very helpful and chatty, I will ensure to mention your review when she is next on shift. We hope to see you again soon when you are next in the area. More 

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