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Premier Inn London Twickenham East Hotel

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Corner Sixth Cross & Staines Road, Twickenham TW2 5PE, England
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1 room 1 adult
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Premier Inn London Twickenham East Hotel
Premier Inn London Twickenham East Hotel
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138 Reviews from our TripAdvisor Community

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Oswestry, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great staff very helpful & great food too what more could you want. Staff all very friendly & went out of their way to be helpful. Gave directions to local amenities and places we were visiting too. Thank you once again to all the staff at Premier Inn at Twickenham East.

Review collected in partnership with premierinn.com

Helpful?
Thank brianwL1527OZ
Glossop, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 1, 2016

Stayed two nights in this Premier Inn, beset with a few problems when there was a flood in the bathroom (some backed up pipe problem from the loo) so we got moved to another room immediately. Paul the manager was just brilliant, up to his elbows in flood water sewage trying to sort the problem out. He refunded us one... More 

Helpful?
1 Thank AmandaandAntony
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank you for your review of our hotel during your recent stay with us. Firstly let me apologise again for the issue with the blocked pipe from the toilet, and the flooded bathroom that was encountered, I am pleased that I could move you to a new room and that it did not spoil your stay. I am equally pleased... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 12, 2015

I stayed on holiday with wife and daughter in July 2015. The first impression was the warm welcome by the women at reception. The location and surroundings were amazing for a hotel in London. The garden at the back and the good restaurant/pub next door made it like being in the countryside.

Helpful?
1 Thank jesus P
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thanks for submitting your review of our hotel during your recent trip to Twickenham, I am pleased that your first impression was the warm welcome from my team and that you enjoyed the surrounding area and also that you found the restaurant to be compared to a countryside. We hope that if you visit the area soon, please come back... More 

Wells, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 30, 2015

Booked a twin room for an overnight stay with my daughter. I booked a month in advance and paid under £50 online. I wasn't expecting much for that price on the outskirts of London but was very pleasantly surprised: the staff were friendly and helpful; the room was clean and well-insulated for sound, both internally and externally (important when you... More 

Helpful?
1 Thank travellingjan2015
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank You for submitting your review of our hotel, I am pleased that your stay was great and that you were impressed with the value of our "saver rates", which if booked in advance, you can get some great savings. My team and I are glad that you found our hotel to be friendly and that the room was clean... More 

Doncaster, England, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 24, 2015

This hotel is on the outskirts of Twickenham and not far from the M3 / M4 Ideal when visiting Twickenham. Close to St Marys University. I always stay here when visiting the University. Only a few rooms and often booked up. Small but friendly, shame about the Beefeater next door

Helpful?
1 Thank Ioan S
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank You for submitting your review of our hotel, during your recent stay. It is always pleasing to know that our guest's enjoy their stay especially as we are a small hotel. We hope to see you soon on your next visit to the university. More 

Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 13, 2015 via mobile

I stayed on business at the premier inn twickenham east. I usually use premier in throughout the country as their rooms are generally very good. This hotel appears to have no soundproofing whatsoever. It is situated at a very busy junction and on a flight path. Normally not a problem at premier inn but here there is a big problem.... More 

Helpful?
1 Thank craig h
WhitbreadHotels, Online Customer Service at Premier Inn London Twickenham East Hotel, responded to this review

Hi craig h Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with... More 

Wrexham, United Kingdom
1 review
5 of 5 stars Reviewed October 12, 2015

Pricey probably because it was a RWC2015 weekend. Not used to air traffic, but not too much of a problem. Comfortable, clean and tidy room. Above all, all of the staff were really friendly and helpful. Nice Beefeater restaurant attached too.

Review collected in partnership with premierinn.com

Helpful?
Thank stephenjamesmoss
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank you for your review of our hotel, I am pleased that you found my team to be helpful and although the prices did slightly rise during the Rugby World Cup, we were found to be very competitive within the area. We hope to welcome you back soon, with a much better rate with our gret "Saver" rates which are... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 5, 2015

We stayed on Saturday 3rd October, the plan was to see England beat Australia in the World Cup. The accommodation was first class as was the service unlike the rugby which as we all know was a disappointment

Review collected in partnership with premierinn.com

Helpful?
Thank 4selwyn6
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank You for submitting your review of your recent stay at our hotel, I am so pleased that you found your accommodation and the service that my team and I provide are "First Class". I feel your frustration over the score of the Rugby, however the good thing about the rugby crowd is that we admit defeat and give credit... More 

Ireland
1 review
4 of 5 stars Reviewed September 26, 2015

Lovely hotel, staff always very welcoming. Only hotel I stay in when I go to visit my friends in Twickenham. Rooms very clean and very comfortable. Bus stop right outside. Small hotel so no lift, so anyone with mobility issues, always request ground floor which they will accommodate if possible.

Review collected in partnership with premierinn.com

Helpful?
Thank jessiej1210
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank you for taking the time to submit your review of your recent stay at our hotel, I am pleased that you found our hotel to be lovely, comfortable and that we have great staff, we are such a small hotel, that guest focus is our number one Priority. We hope to see you again soon. More 

Somerset, United Kingdom
1 review
4 of 5 stars Reviewed September 24, 2015

The staff here always go that extra mile to help. They take an interest in you and smile their way speedily through the check in. If you're in a fix, they'll do their best to sort it out. Parking at the door is limited and can be tight at weekends if the adjoining restaurant is busy. The beds rival those... More 

Review collected in partnership with premierinn.com

Helpful?
Thank mailsheilat
Paul C, Operations Manager at Premier Inn London Twickenham East Hotel, responded to this review

Thank You for submitting your review of your recent stay with us, I am pleased that your stay was a happy one and that you found my team to be very helpful, it is something that we are proud of at this hotel. I glad that you noticed that you can purchase our ever so comfy beds, they have proven... More 

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