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The Park Hotel

19 Park Rd, Teddington TW11 0AB, England
Hotel amenities
The Park Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 3 Hotels in Teddington
A recent review
3 of 5 stars reviewed 3 weeks ago
REW42 Ashford, United Kingdom
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270 reviews from our community

Traveler rating
    44
    81
    78
    47
    20
See reviews for
54
96
22
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (63)
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    (80)
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    (71)
  • Dec-Feb only
    (56)
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Yorkshire
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Just stayed one night at this hotel which cost £180 for a twin room. The room and shower was ok only problem twin room where one of the beds was a sofa bed which was the most uncomfortable thing I think I have ever slept on. You are virtually sleeping on a wire frame. Upon check out we asked to... More 

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi ginola14, Thank you for taking the time and trouble to write to us during your recent visit to the Park Hotel Teddington. Firstly I take this opportunity to offer you my sincere apologies for the levels of service you received during your visit. This is certainly not the service levels that we pertain to at Park Hotel. Whilst it... More 

Kingston Beach
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Friends had booked this hotel for us. On arrival we hadn't been informed that breakfast was included although I had heard the receptionist inform another client that it was included for him, at thsat point I should have asked!! At a later date I realized that it should have been included and contacted the hotel to find out what could... More 

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi Spangle51, Thank you for taking the time and trouble to write with your feedback from your recent visit at the Park hotel. I am however extremely disappointed that you felt the reception check in service was poor. I have addressed this directly with our front of house manager to ensure that in future this situation does not occur again.... More 

Travelers are raving about these Teddington hotels

Ashford, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

My family and I (4 in total) booked a table here last Sunday for Roast Lunch. We arrived to find the manager having a steaming row with another customer who stormed off - not the best start. When we got seated it took forever for someone to bring some menus over. After waiting for over 30 mins, my husband decided... More 

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi REW42, Thank you for taking the time and trouble to write to us during your recent visit to the Park Hotel Teddington. Firstly I take this opportunity to offer you my sincere apologies for the levels of service you received during your visit. This is certainly not the service levels that we pertain to at Park Hotel. Whilst it... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

I had to book for a group and needed to pay in advance. This process started with 4 phone calls and ended with us being charged for an extra room we didn't book. All in all, it was very difficult to pay and I felt like the reception were very incompetent.

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi uksn00py, Thank you for taking the time and trouble to write with your feedback from your recent visit at the Park Hotel, Teddington. I am however extremely disappointed that you felt the billing services at reception was poor. I would like to assure you that all your comments have been discussed with those Heads of Department involved and it... More 

Teddington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked four rooms for a family weekend and whilst the accommodation was good the Service at reception was pathetic, Asking guests why had they not checked out when we were still booked in for a further day. Harassing my son for payment three times when I had already told reception that I would pay his bill . Not impressed,... More 

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi Christopher C, Thank you for taking the time and trouble to write to us during your recent visit to the Park Hotel Teddington. Firstly I take this opportunity to offer you my sincere apologies for the levels of service you received during your visit. This is certainly not the service levels that we pertain to Park hotel Teddington. Whilst... More 

Hampton, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We went to The Park for a family meal. No one took out food order for a while. We counted up how many of each roast dinner we wanted and sent someone to speak to tell the staff to hurry the process up. We were told to sit down and wait for them to come over. The Roast dinners were... More 

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi jcwinterburn, Thank you for taking the time and trouble to write with your feedback from your recent visit at the Park Hotel, Teddington. I am however extremely disappointed that you felt the service and quality of the food was poor. I have addressed this directly with our Executive Head Chef to ensure that in future this situation does not... More 

Isleworth, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I attended a 60th party at The Park Hotel, the allocated space around the bar was great, adequate and appropriate seating. My impression is that the hotel delivered the requests that the hosts made, DJ was great. I felt the need to write this review as the bar service was dreadful. It seemed that the hotel did not realise that... More 

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Sumin L, General Manager at The Park Hotel, responded to this review

Hi Annewilltravel, Thank you for taking the time and trouble to write to us during your recent visit to the Park Hotel, Teddington. Firstly I take this opportunity to offer you my sincere apologies for the levels of bar service you received during your visit. This is certainly not the service levels that we pertain to at the Park Hotel.... More 

Harrold, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 17, 2015 via mobile

I reserved an Executive Room, the term only applied to the rate charged as the quality of accommodation and service was lacking. The room was in the main (older) part of the hotel so the new block may be better. However my room was shabby, peeling and cracked paintwork. A TV bolted to the wall in a position that was... More 

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Sumin L, General Manager at The Park Hotel, responded to this review

Hi Keith_P57, Thank you for taking the time and trouble to write with your feedback from your recent visit at the Park Hotel, Teddington. I am however extremely disappointed that you felt the hotel service and quality of accommodation wasn't up to our standard, whilst it is not my intention to attempt to excuse the scenario you experienced I would... More 

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 10, 2015

I have stayed at The Park many times over the years, and reviewed it after a stay late last year. The Hotel Management responded to my review, and made reference to some improvements taking place. Having offered to upgrade me to an 'Executive Room' in the main building I booked a one night stay with breakfast. I rather naively expected... More 

Was this review helpful? Yes 1
Sumin L, General Manager at The Park Hotel, responded to this review

Hi coteman2014, Thank you for taking the time and trouble to write with your feedback from your recent visit at the Park Hotel, Teddington. I am however extremely disappointed that you felt the rooms standard and hotel service wasn't up to standard, whilst it is not my intention to attempt to excuse the scenario you experienced I would like to... More 

London, United Kingdom
Top Contributor
105 reviews 105 reviews
46 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed January 31, 2015

Only stayed one night whilst going to the Richmond Theatre. Got a good price on Booking.com. Under £45 for double room and continental brekkie. Checking in was easy car parking directly outside. Room was spacious and clean, the bed was a delight to sleep in and the bath excellent. The breakfast was good. We had continental as part of the... More 

Was this review helpful? Yes
Sumin L, General Manager at The Park Hotel, responded to this review

Hi Scorpionsholidays, Thank you for taking the time and trouble to write with your feedback from your recent visit at the Park Hotel, Teddington. I am delighted to read your positive comments regarding the rooms, hotel services & breakfast and will ensure that these are forwarded to our team. We would very much welcome the opportunity to restore your confidence... More 

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