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All 3 Teddington hotels

The Lensbury

Broom Road, Teddington TW11 9NU, England
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The Lensbury
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65%
Ranked #2 of 3 hotels in Teddington
A recent review
5 of 5 stars reviewed 1 week ago
RhianPrice-Jones Caerphilly, United Kingdom
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143 people have reviewed this hotel

Traveler rating
    33
    59
    30
    16
    5
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29
36
7
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Caerphilly, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We attended a wedding here yesterday. It was a beautiful venue, the staff were all very helpful and polite. The grounds were lovely and although the whole place was bring refurbished up until a few days before there was no disturbance to the day at all.

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your kind comments on Trip Advisor following your visit to The Lensbury recently. We are very proud of our beautiful venue which is an excellent choice for weddings and celebrations of all kinds. Our staff our friendly and helpful and the location of The Lensbury on the river at Teddington with 25 acres of grounds, is spectacular.... More

Ashford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I got married in August and had my wedding reception at Lensbury. When we first booked the lady who dealt with us sadly made several false promises. I was then taken over by another member of staff Laura, in the events team, who I cannot praise highly enough. She was very understanding and helped with our many concerns and queries.... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Dear Claire, Thank you for your review of The Lensbury and all your positive comments about the room for your wedding, the beautiful flower arrangements, the lovely breakfast and that overall you and your guests enjoyed the experience. We accept that there were a few issues regarding some of the food at your wedding for which we apologised at the... More

Lincoln, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

A lovely hotel with excellent amenities. Despite being in the heart of London, food and drink prices were quite reasonable. The only disappointing factor for us was the standard room. The room size was 'bijou', the bed equally small and the bathroom was tiny! Only slim people would be able to squeeze through the shower doors. I guess if any... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. We are pleased to hear your enjoyed your visit despite finding the room a little small. Some of our rooms are smaller than in some other hotels, but we believe they are comfortable and well appointed nonetheless. It is unfortunate that you heard other guests banging doors. On... More

Louisville, KY
Top Contributor
66 reviews 66 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 2, 2014

Stayed here for 5 nights while running a workshop for 30 people. Overall, it was a good experience. The hotel is a converted sports club and it is being renovated piece by piece. My bedroom was recently updated and was nice, but not 5 star. The conference center was well designed, seemed recently updated and worked really well for our... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. We are pleased to hear you found your room comfortable and the conference centre a good venue for your meeting. We pride ourselves on our friendly and helpful staff and are delighted that you found the service to be excellent. Although we are undergoing some refurbishment work at... More

Harare, Zimbabwe
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

A conference at the Lensbury was a treat!! Fast flowing Thames close by, but well protected, a wonderful all purpose gym and heated pool and comfortbale functional accommodation with wholesome food was all we could have asked for!! Many people look to find fault when natural disasters are close to hand.there was no flooding ..even though the feint hearted imagined... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent visit. We are a riverside venue, but were fortunate not to have been flooded recently when so many others were. We are pleased to hear that your conference went well and that you had time to appreciate the leisure facilities here, including the swimming pool and gym, which I... More

Stevenage, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 27, 2014

Visiting during renovation work and during the flooding of February 2014 I was slightly worried on arrival as to what I would find, given that the hotel is situated right on the banks of the River Thames. From the start every member of staff I encouraged in the hotel itself, the conference facilities and complementary gym were first class. So... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. We are undergoing some refurbishments to the hotel at the moment but hopefully and as you kindly commented we are doing our best to keep disruption to a minimum. The finished results at the end of March will be well worth it. I hope you are able to... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 23, 2014

I booked a one night stay at this hotel for a stopover after the rugby via Laterooms.com for £200 for a standard double (not cheap so I had high hopes). The initial appearance of the hotel is very nice indeed and great for convenience if your heading to Twickenham stadium, there was also ample parking on the day. On check... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay with us. The Lensbury is a very popular choice with those attending rugby matches at Twickenham and with good reason. As you mentioned, we are conveniently close to the stadium and generally our service and facilities are good. We were sorry to hear that you had a disturbed... More

Leicester, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2014

Stayed one night on business. The staff throughout were attentive and helpful. There is some building work going on and the hotel was very full but we still found it easy to get served in the restaurant. The evening restaurant menu is limited but I had smoked haddock with poached egg which was cooked to perfection. Likewise the following morning,... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your kind comments following your recent stay at The Lensbury. We are pleased to hear that you enjoyed your stay with us and found the staff to be attentive and helpful. There is some refurbishment work going on at the moment to improve the bar and lounge areas on the ground floor but the impact on guests... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 4, 2014 via mobile

Located just outside Kingston and easy reach to main line facilities. Room was small but adequate and clean. The bar was good, but decor dated. I believe this hotel is mainly used for cooperate functions and general functions. Location makes it positive. Staff welcoming and professional, but whole experience lacked personality. Views from room were fantastic of the Thames though.

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. We are pleased to hear you enjoyed your stay and found the facilities, location and staff good. We accept that improvements are needed in some areas and are working hard to update our venue with a refurbishment plan. The main bar, lounge and Mews block bedrooms are currently... More

Teddington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 31, 2013 via mobile

It certainly looks posh in the photographs but don't be put off it's really a modern holiday camp for families in a lovely setting. If you like that sort of thing you will love the Lensbury. Children dominate the scene and thoroughly enjoy themselves. The spa staff are very competent and in the right environment could produce a relaxing experience.... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. The Lensbury is a 4 star hotel and resort located in a beautiful setting on the banks of the river Thames. It offers a wealth of facilties for our leisure club members as well as our hotel and conference guests. As you mention we have 171 en-suite bedrooms... More

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Additional Information about The Lensbury

Also Known As:
Lensbury Hotel
Lensbury Hotel Teddington
The Lensbury Teddington, Middlesex
Address: Broom Road, Teddington TW11 9NU, England
Location: United Kingdom > England > Middlesex > Teddington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Teddington
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Lensbury is a 4 star hotel and conference centre located on the banks of the River Thames at Teddington in South West London. Conveniently close to major attractions such as Hampton Court Palace, Kew Gardens and Twickenham Rugby Stadium, The Lensbury offers a good standard of accommodation, extensive leisure facilities and quality dining. The Lensbury is just 20 minutes by train from central London and 25 minutes by car from London Heathrow Airport and close to links for the M3 and M4 motorways.The property has its own car parking for 200 cars, complimentary WiFi throughout and 25 acres of grounds and gardens for you to enjoy.It truely is London's hidden gem on the Thames. ... more   less 
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