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All 3 Teddington hotels

The Lensbury

4.0 of 5 Hotel   |   Broom Road, Teddington TW11 9NU, England
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The Lensbury
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Ranked #2 of 3 Hotels in Teddington
A recent review
4 of 5 stars reviewed 2 weeks ago
pauljoem sussex
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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sussex
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel, good leisure facilities and a pretty serious set of sporting facilities and great riverfront location, hence rating. The rooms are clean, modern and well appointed, although perhaps lacking character. Staff are friendly and helpful and the food generally ok, breakfast is best. However, personally I find it hard to fault but hard equally hard to... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of the Lensbury following your recent stay. We are situated in a very picturesque location on the banks of the Thames with beautiful gardens and have some of the best leisure facilities around. We have also spent approximately £14million on refurbishments and try hard to ensure the service we give is of the highest standard.... More

Upminster, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

I visited as my friends were getting married at the hotel. It is a huge place and has some lovely grounds backing on to the river. I only stayed one night and it was my first visit. Therefore I didn't see any other rooms. We were in the annex part and the rooms were clean and fairly modern but were... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad to hear you enjoyed your visit and the wedding went well. You mentioned that you found the bedrooms to be smaller than you would have expected. The Lensbury was originally built as a private members club and not a hotel, so some of the rooms... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed as a family of 4 for 4 nights in the Ascot Building which is separate from the hotel in late August - The rooms are beautifully finished with a fridge and very comfortable. The food at breakfast was of a high quality the same in the restaurant the food was delicious as we tried nearly all that was... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. It is lovely to hear how much you enjoyed your stay and made use of the extensive leisure facilities and tried lots of different meals in our restaurant. We are always trying to improve the service and facilities we offer our guests and are continually striving to ensure... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location, Great Service, awesome brekky. We hired a run-a-boat and took it on The Thames for an awesome day out. Not to far from London, Hampton Court and excellent pubs in Teddington to try....

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. The Lensbury is an excellent choice for a leisure break as it is conveniently located for visiting attractions in the area such as Hampton Court Palace that you mentioned. We are also very fortunate to have such a beautiful river frontage and grounds so I am glad to... More

Chelmsford, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a 3 day stay and really enjoyed the relaxed atmosphere. The hotel is smart but not too formal and has been given a contemporary feel with the recent refurbishment. The food was very good - the curry of the week and the fish and chips particularly - but there were complaints from some that food hadn't been heated... More

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. We are very pleased with our latest refurbishments which you mentioned and do lend a classy but informal feel to the bar and restaurant areas. We have a new executive chef and he has introduced new menus recently which I am glad to hear you enjoyed. The Lensbury... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel in July for a night as a wedding stopover and already planning a trip back. Really warm service from the staff, especially Noel the Manager - who personally arranged a day cot for our seven month old.Excellent rooms, comfortable and well decorated; Good food, and we took a trip up in the river in fun pleasure... More

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. It was really nice to have such positive comments and hear how much you enjoyed your visit. I hope the wedding went well too and that you will bear us in mind if you ever need to stay in this area again We would be delighted to welcome... More

Lincoln, United Kingdom
Top Contributor
78 reviews 78 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff couldn't have been more helpful, breakfast exceptional in every way - quality, service, beautifully light dining area plus huge outside dining area for warm weather. The room a little compact but beautifully appointed and designed. Really good value for money by booking very late.

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am very pleased to hear that you enjoyed your stay and found the staff and service to be good. The Lensbury is in a superb location on the banks of the Thames and especially beautiful when the weather is good and you can dine outside. I do... More

Aberdeen, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 25, 2014

Excellent setting by the Themes, surrounded by grounds leading to the river. Good outdoor terrace, but no waiter service you have to order at the bar. Good gym and spa available, the rooms are well appointed, with Nespresso coffee and Fridge. Clean and comfortable, usual full English breakfast a must!

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. The Lensbury is a lovely hotel and leisure club with lots to offer the visitor. I am glad you enjoyed the location, facilities and the breakfast in particular. We do now offer a table service in our Dunbar Restaurant during the evenings, so if you come back again,... More

Southend-on-Sea, England
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 25, 2014

We stayed at the lensbury during a 3 day trip to London..I believe in giving an accurate account so firstly I have to say the good points are..first impressions are as lovely hotel set in beautifully manicured gardens with mature trees bordered by the locks at teddington on the Thames. The whole hotel was nicely presented, especially the bar/eating restaurant... More

Was this review helpful? Yes 4
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for taking the time to review The Lensbury following your recent visit. I am sorry to hear that you did not have a good meal experience for which we are sincerely sorry. It seems that particular evening was very busy and owing to staff illness we were working with a different team of chefs. This is by no... More

Travelers are raving about these Teddington hotels

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 24, 2014

We met friends who were staying at the hotel for dinner - do not do this. Some had starters which were mediocre and then we waited and waited and waited for our mains. We arrived at 8 and at 9 were told the meal would arrive in minutes and were given a round of drinks. At 920 we were told... More

Was this review helpful? Yes 2
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent visit. I am sorry to hear you had such a disappointing experience with your meal and I can only apologise for the poor service you received. It was a very busy evening for us and there were some supervision problems in the kitchen due to staff illness. This should... More

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Additional Information about The Lensbury

Address: Broom Road, Teddington TW11 9NU, England
Location: United Kingdom > England > Middlesex > Teddington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lensbury 4*
Number of rooms: 171
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Also Known As:
Lensbury Hotel Teddington
The Lensbury Teddington, Middlesex

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