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The Lensbury

Broom Road, Teddington TW11 9NU, England
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The Lensbury
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The Lensbury
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235 reviews from our community

Traveler rating
    66
    94
    48
    20
    7
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42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Fantastic setting, parking available, great facilities, service could have been slicker. Food was good, bar was well stocked & the view out over the grounds from the function room was lovely! Want to go back & check out the accommodation & spa

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent visit. I am pleased to hear you enjoyed the wedding reception and appreciated the location here on the banks of the Thames. We are fortunate to enjoy such a good position with river walks, lovely local shops and restaurants and close proximity to central London and other attractions. The... More 

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We popped in for an end of day snack and drink. Wow they are missing a trick! Services is painful. Bar staff have no idea of what wines they have or what's on the menu. Beautiful day out but they don't provide a table service!! Have to queue indoors to get what you want. It's a beautiful venue right on... More 

Was this review helpful? Yes 1
Rhu, United Kingdom
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at the Lendsbury when visiting our family in Hampton. Our little granddaughter was celebrating her 4th birthday. The lendsbury is both children friendly and gracious. The public areas are bright and secure. We had no hesitation in letting the children play outdoors and inside. We enjoyed 2 breakfasts, sunday carvery lunch and high tea on arrival.... More 

Was this review helpful? Yes
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent visit. We are proud to say that The Lensbury is an excellent facility for families and children. We offer all manor of child-friendly activities and provide both and indoor and outdoor play areas. There is an American style diner for younger diners especially and plenty of space outside to... More 

Antigua
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Gets my vote when staying in the area for the sports facilities and grounds as well as being sensibly priced. Rooms small but comfortable; Food fine but the advantage of having the sports and leisure side swings it

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kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. The Lensbury is a great choice for its location by the river, our extensive leisure and sports facilities and our friendly helpful service in particular. I am glad you appreciated it and found us to be good value for money and comfortable. We hope you will be back... More 

Newport, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 22, 2015

I stayed here last week, I booked this hotel as a special night away with my wife. I chose the superior room, it costs over £200.00 per night, I was expecting more than just a dressing robe. Upon my arrival I pulled up outside reception and went inside to book in, the time was around 13.10 and I was not... More 

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am sorry to hear you were disappointed with your room and thought it was tired and worn. Our bedrooms are regularly updated and redecorated on a rolling programme so should not have been as bad as you say. Was there was anything else you expected which we... More 

Belgium
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

I recently stayed at this hotel for just two nights. The rooms are clean, beds are good quality, yet rooms are small and decoration and furnishing is little different from what you find in international 2* or 3* chains. I presume the hotel is worth its four stars in case you can benefit from the facilities, such as swimming pool,... More 

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent visit. I am pleased to hear you enjoyed your stay. The Lensbury was not originally built as a hotel, but as a private members club which is why some of the rooms are smaller than in some hotels. However all the rooms have been refurbished recently and are well... More 

Kent
Top Contributor
73 reviews 73 reviews
37 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed March 2, 2015

I have been staying here on and off for 6 or 7 years and have always had a comfortable stay. The staff are excellent, the conference facilities are super and the spa facilities first class. However, the recent renovations have prompted my review. The attention to detail and the space and design are perfect for a business traveller and despite... More 

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your kind comments following your recent stay at The Lensbury. We have invested a lot in recent years to improve the quality of our venue and I am so pleased to hear that as a regular guest you appreciate the improvements we have made. We do hope you will continue to use The Lensbury in future. There... More 

Bournemouth, United Kingdom
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 1, 2015

Was looking for a hotel that we could stay in after visiting a show at Esher. This came up on Booking.com and looked great and the price was reasonable too. We planned to stay here and then go in to London. We arrived very early but had no problems parking and was given help by the receptionist on walking to... More 

Was this review helpful? Yes 1
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am delighted to hear how much you enjoyed your visit and that you found the room to be comfortable and sufficient for your needs. We are proud of our excellent facilities here and the friendly service from our staff. I am glad to hear that you enjoyed... More 

LEIGH-ON-SEA, ESSEX, ENGLAND
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 1, 2015

Had a lovely one night stay recently. One room big enough for 5 of us and certainly no complaints at all. Everything very clean. Buffet breakfast was included and loads of choice. Gym and pool facilities fantastic, the gym staff were really helpful with the almost new kit. Seriously nice gym.. Location on the Thames was wonderful. Only thing to... More 

Was this review helpful? Yes
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. We are very happy to hear how much you enjoyed your visit and made use of our facilities here especially the gym. We have been investing heavily in improving our venue over the past few years and the next project will be the swimming pool and changing rooms... More 

Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed February 23, 2015 via mobile

My 3yr old daughter and I stayed here from Thursday 19th February until Sunday 22nd February, we had an amazing stay at the hotel. Imagine my daughters surprise when she saw the soft play! An excellent idea which other hotels should take note of! We used the hotel as a base to explore Kingston and London and had a busy... More 

Was this review helpful? Yes
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I was pleased to hear how much you and your daughter enjoyed your visit especially the soft play area. The Lensbury is well known as a family friendly venue and I hope you will return to stay with us again. Thank you again for your feedback. More 

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