We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Shepperton hotels

Holiday Inn London-Shepperton

4.0 of 5 Hotel   |   Felix Lane, Shepperton TW17 8NP, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn London-Shepperton to your Saves list
Holiday Inn London-Shepperton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #2 of 4 hotels in Shepperton
A recent review
3 of 5 stars reviewed yesterday
Paul R Walton on Thames
  • Overview
  • Reviews (319)
  • Photos (59)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (46)
  • Location
  • More
Write a Review

319 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Walton on Thames
Top Contributor
50 reviews 50 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

Benefitting from a free 3 course meal for two through a voucher won by my squeeze at a charity event we used the restaurant on a Tuesday night. The service was good, staff polite and the food tasty and these aspects would have been acceptable in any mid-range restaurant. However, the restaurant, while clean, was dull and would have benefitted... More

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice comfortable hotel last minute choice after trawling around the area looking for a family room. Very nice room large comfortable bed. Would recommend this hotel very quiet location if a little hard to find.

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife, one year old son and I stayed at the Shepperton Holiday Inn for one night whilst attending a friend's wedding nearby. The wedding was at noon so we'd called ahead and been assured that an early check-in should be no problem and, true to their word, we were in our room by 11am which gave us the time... More

Was this review helpful? Yes
Okehampton, England, United Kingdom
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel with a good sized car park - it made a change not to drive round and round to find a space! Only minus point - which is typical of British hotels - no free WIFI. It costs £5 for one hour LOL Also, and not their fault I know, but there was no mobile reception where my room... More

Was this review helpful? Yes
Brighton, United Kingdom
Top Contributor
93 reviews 93 reviews
45 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

We were not at the hotel for long during our stay otherwise it might have got a higher rating- the staff were friendly and we checked in and out quickly. They also helped us by ordering a taxi. We did not have breakfast or any food here so cannot comment on this but drinks were very expensive- over £4 for... More

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my brothers booked 2 separate rooms to stay in after an eminem gig in London, for about £68 each. After driving from wembley to Shepperton with all the traffic etc, least to say I was irritable when I arrived. Reception processed us through very quickly. We went straight to our separate rooms .. As soon as my head... More

Was this review helpful? Yes
Top Contributor
162 reviews 162 reviews
35 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Haven't stayed here for a few years, and wished I hadn't this time. Quite a drive out of Staines, the traffic was dreadful and took over 45mins! Not the hotel's fault but not a great start. Every time I have been booked in here I always ask that they reserve me a double bed, don't sleep well in singles. Yet... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn London-Shepperton, responded to this review

Dear Emma_N68, Thank you very much for your feedback. We value your comments as they enable us to further improve our services and to surpass the very high standards our guests expect. I am very disappointed to hear the troubles you have encountered. I sincerely apologize for the poor experience and service issues you had during your stay. Although it... More

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel direct through Thorpe Park Breaks. Good value compared to other hotels in the area. Typical Holliday Inn setting. Rooms good standard - housekeeping excellent - spotlessy clean. Breakfast very good - nice choice on offer. Reception staff very helpful on local knowledge, places to eat etc. Drinks in the bar very expensive - but have to say... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Since we had a discount on holiday inns we decided to stay here for our visit to Thorpe park. I can honestly say that the hotel is nothing special. The room is quite small but what made it worse was that there was no phone signal at all. I couldn't use the 3G nor make a phone call from the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn London-Shepperton, responded to this review

Dear Nihal E, Thank you for taking the time to write us a review regarding your recent stay. I am sorry we were not able to exceed or at least be at par with your expectation. Rest assured that the issues you have raised have been documented and will be forwarded to the appropriate departments for necessary actions. Once again,... More

Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Set in lovely grounds very close to a marina, this hotel is an excellent base in this part of Surrey - ideal to explore Hampton court and the Thames. Rather remote though, not really possible to walk very far from the hotel. Leisure centre excellent as were rooms, housekeeping and air con (we stayed during a heat wave). Food pretty... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn London-Shepperton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn London-Shepperton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London-Shepperton

Address: Felix Lane, Shepperton TW17 8NP, England
Phone Number:
Location: United Kingdom > England > Surrey > Shepperton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Shepperton 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Agoda, IHG, Priceline, Orbitz, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Holiday Inn London-Shepperton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn Shepperton
Shepperton Holiday Inn

59 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (20)
Hotel & grounds (3)
Pool/beach area (1)
Bathroom (8)
Room/suite (2)
Other (6)

Management photos: Courtesy of the property manager

All management photos (40)
Hotel & grounds (8)
Room/suite (8)
Dining (9)
Pool/beach area (2)
Business center/function rooms (5)
View from room (3)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Shepperton with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Holiday Inn London-Shepperton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer