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All 4 Shepperton hotels

Holiday Inn London-Shepperton

4.0 of 5 Hotel   |   Felix Lane, Shepperton TW17 8NP, England
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Holiday Inn London-Shepperton
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Ranked #2 of 4 hotels in Shepperton
A recent review
4 of 5 stars reviewed 2 days ago
Beckyamyrose
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326 people have reviewed this hotel

Traveler rating
    63
    139
    80
    30
    14
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Me and my partner stayed here 2 years ago for my birthday we booked it with thorpe parks deals! The hotel is set away from the main road so very quiet and free parking with lots of spaces! The staff were helpful and friendly the rooms id say were abit basic to be honest but what to expect for the... More

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Wakefield, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here after a day in Thorpe Park. The receptionist was very friendly and we were checked in quickly. It is excellent to find a hotel that can fit a family in one room. There was a double bed and a double sofa bed for my daughters aged 11 and 14. The beds were clean and comfy. The breakfast... More

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SMHManager, General Manager at Holiday Inn London-Shepperton, responded to this review

Hello, Thank you for your comments regarding your recent stay with us at the Holiday Inn London Shepperton. I have shared your comments with the team here at the hotel, in particular the Kitchen, Restaurant and Reception. Once again thank you for your comments, and we look forward to welcoming you back to the hotel in the very near future.... More

Keighley, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here last weekend having been at the Challenge Cup Final at Wembley. Found the setting superb, swan sanctuary next door, nice quiet location. Staff very friendly and helpful. The twin room I stayed in level 2 room 223 very nice, clean and roomy. In the evening a wedding function was taking place which was very loud when passing the... More

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SMHManager, General Manager at Holiday Inn London-Shepperton, responded to this review

Hello, thank you for your comments regarding your recent stay with us at the Holiday Inn London Shepperton. I have shared your great comments with the team here at the hotel, in particular the friendly staff comment. Once again thank you for your feedback, and we look forward to welcoming you back to the hotel in the very near future.... More

Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We had no idea we were staying at this hotel until the day of arrival .Our stay was part of a weekend weekend package booked through national holidays all I can say was we certainly got our moneys worth the hotel is in a lovely location the check in was smooth the rooms are lovley very clean with a nice... More

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SMHManager, General Manager at Holiday Inn London-Shepperton, responded to this review

Hello, Thank you for your comments regarding your recent stay with the Holiday Inn London Shepperton. I have shared your fantastic comments with the whole team here at the hotel, and yes we are very proud of the team who work here. Once again thank you for your great comments, and we look forward to welcoming you back to the... More

Darwen, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A party of 5 stayed at "The Holiday Inn" as part of a tour of London and Windsor Castle. The hotel was friendly and comfortable for use as a base. Breakfast was superb with a large choice of food on offer, cereals, cold meats and cheese, all things cooked and fresh fruit. Dinner was also adequate with a choice of... More

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SMHManager, Manager at Holiday Inn London-Shepperton, responded to this review

Dear Venture65 Thank you for taking the time to post your review on Holiday Inn London Shepperton. It is lovely to hear you found the rooms clean. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I have also passed on your comments about the food to... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A recent stay at the hotel was excellent with helpful ,friendly staff..particularly Sandra in reception. Also an early check in after a transatlantic flight was no problem .Location good for scenic walk to Walton on Thames..

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SMHManager, Manager at Holiday Inn London-Shepperton, responded to this review

Dear Charles W Thank you for taking the time to leave your review. I’m so pleased to read the team made you feel welcome and were able to offer you your early check in on arrival - your comments have been shared with Sandra and the team. Kindest Regards Gemma Evangelista Resident Manager More

Walton on Thames
Top Contributor
51 reviews 51 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Benefitting from a free 3 course meal for two through a voucher won by my squeeze at a charity event we used the restaurant on a Tuesday night. The service was good, staff polite and the food tasty and these aspects would have been acceptable in any mid-range restaurant. However, the restaurant, while clean, was dull and would have benefitted... More

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SMHManager, Manager at Holiday Inn London-Shepperton, responded to this review

Dear Paul R Many Thanks for posting your review. I am pleased to hear you enjoyed the food and the service given by the team. I am sorry to hear the ambience did not meet your epectations. These are certainly comments we will take on board and review. Kindest Regards Gemma Evangelista Resident Manager More

yorkshire
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice comfortable hotel last minute choice after trawling around the area looking for a family room. Very nice room large comfortable bed. Would recommend this hotel very quiet location if a little hard to find.

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SMHManager, Manager at Holiday Inn London-Shepperton, responded to this review

Dear Stumpy1955 Many thanks for your time in posting your review. Thank you for sharing your comments and we hope that you would consider us again on your next travel. Kindest Regards Gemma Evangelista Resident Manager More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife, one year old son and I stayed at the Shepperton Holiday Inn for one night whilst attending a friend's wedding nearby. The wedding was at noon so we'd called ahead and been assured that an early check-in should be no problem and, true to their word, we were in our room by 11am which gave us the time... More

Was this review helpful? Yes
SMHManager, General Manager at Holiday Inn London-Shepperton, responded to this review

Hello, Thank for your comments regarding your recent stay with us at the Holiday Inn London Shepperton. I have shared your comments with the team here at the hotel, in particular the comment regarding an umbrella at reception, which is a valid point, and one which we have now introduced. Once again thank you for your comments, and we look... More

Bridestow, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel with a good sized car park - it made a change not to drive round and round to find a space! Only minus point - which is typical of British hotels - no free WIFI. It costs £5 for one hour LOL Also, and not their fault I know, but there was no mobile reception where my room... More

Was this review helpful? Yes
SMHManager, General Manager at Holiday Inn London-Shepperton, responded to this review

Hello, Thank you for your comments regarding your recent stay with us at the Holiday Inn London Shepperton. I have shared your comments with the team here at the hotel, and have also passed your comments on in reference to the WIFI. Once again thank you for your comments, and we look forward to welcoming you back to the hotel... More

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Additional Information about Holiday Inn London-Shepperton

Address: Felix Lane, Shepperton TW17 8NP, England
Phone Number:
Location: United Kingdom > England > Surrey > Shepperton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Shepperton 4*
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Also Known As:
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn Shepperton
Shepperton Holiday Inn

61 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel. ... more   less 
Number of rooms
185

Questions & Answers

Questions? Get answers from Holiday Inn London-Shepperton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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