We had one night to stay near Heathrow, our normal hotel being fully booked, I thought give the Holiday Inn a try. Big mistake. Checked in and completed usual formalities, and asked for a newspaper in the morning, as it was stated as being included with the room booking: "That is only on weekdays, sir", came the reply. So got... more

We stayed on easter sunday for 1 night as we got the package for entry to thorpe park for 2 days.it is very good value for money and the hotel is clean and comfortable. the staff are very friendly, the hotel is clean and the decor is nice and bright. the rooms are spacious and airey, they had everthing you... more

The rooms were preety cramped up and also the services were slow. The food was though good and especially the breakfast. Also it is good for someone who is looking some silent place to relax but not good for someone who wants easy connectivity with city. more

Stayed at The Holiday Inn over the Easter Weekend with my girlfriend on a visit to Kempton Racecourse.The hotel on first appearances look like your average Holiday Inn.nothing too spectacular but we were only there for 2 nights.We upgraded to the Executive room which was ok but i have stayed in Better Executive rooms in the Holiday Inns.This hotel is... more

Stayed with teenage children & friends on at trip to London & Thorpe Park. Hotel is more than satisfactory. 4 is generous , but a 3 seemed harsh. Rooms are fine. Breakfast was good. We eat in after arriving late from central London. There wasn't much change from £100 for a family of 4 , even with their voucher offer,... more

This was my third say at the hotel, although the first for many if my family. On this occasion we were in London to watch the rugby at Twickenham. It's a 15 minute walk to Shepperton station for connections into London Waterloo. The hotel is situated down a quiet lane opposite a swan sanctuary and a marina and doesn't feel... more

Stayed here over the valentines weekend with my husband and booked a last minute deal through late rooms. We booked a standard room, which we learnt on arrival meant you could only get what was available (twin/double) and just our luck we got a twin room, very romantic hey!! So be warned!! The hotel is fairly large and when we... more

We have stayed here before but in a standard room which is smallish. This time stayed in a suite over Christmas . The suite was very spacious and lovely view over a lake. Housekeeping was excellent. Nothing forgotten. Plenty of tea and coffee and complimentary water. Staff very pleasant and helpful . Good location. Great walks down by the river... more

Myself and my family stayed at this hotel for one night on the 20th September 2008, and nearly didn't book it due to some of the bad reviews on here. I cannot believe what people can possibly find to complain about, the hotel itself and the rooms were immaculate, the breakfast was great and the staff were helpful and friendly.... more