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YOTEL London Heathrow Airport

Certificate of Excellence
4.0 of 5
Hotel website
Arrivals Mezzanine Landside | Terminal 4, London Heathrow Airport, Hounslow TW6 3XA, England
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YOTEL London Heathrow Airport
YOTEL London Heathrow Airport
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1,408 Reviews from our TripAdvisor Community

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Heathsville, Virginia
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

Here are the facts of my experience: 1. I went online to reserve a room. I was offered the price of 55 pounds. 2. The web site did not accept my information, so I had to re-enter my request. 3. This time, barely 10 minutes later, the price quoted was 66 pounds! 4. Nevertheless I entered my request to arrive... More 

Helpful?
Thank Tadpole d
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear Tadpole d, Thank you for choosing YOTEL and for your review. We are sorry to see of the inconvenience with the online booking process. As my colleagues from our Head Office Customer Service explained our rates fluctuate depending on the period of the day you will stay (day or night) and the time of arrival and departure. Your original... More 

Chicago, Illinois
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a 10 hour layover at LHR and rented a room for a few hours sleep and a nice shower. Best thing we've done! Arrived in Cape Town without the usual jet lag. The room was small but fine for two. The bathroom was great, as was the shower. My only negative is that I could feel it when... More 

Helpful?
Thank Travelbug35805
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear Travelbug35805, We are very pleased to see that you liked the YOTEL concept and enjoyed a comfortable stay and a nice shower. We very much look forward to welcoming you back on many future occasions. All my best, Yiorgos Yiorgos Peroutseas General Manager - YOTEL London Heathrow More 

Appleton, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Yotel a few weeks ago before heading back to the states. After a long day of goodbyes, airplane rides, immigration lines, and transfer trains, I was greeted by a friendly face, and a refreshing conversation with one of the staff; the room was as described (if it says the room is small, don't be mad when... More 

Helpful?
Thank Abigail K
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear Abigail K, We are delighted to see that you enjoyed your YOTEL experience. It's fantastic that you found our staff to be friendly, the shower to be amazing ant the bed super comfy! We very much look forward to welcoming you back on many future occasions. All my very best, Yiorgo Yiorgos Peroutseas General Manager - YOTEL London Heathrow More 

San Mateo, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a friendly greeting by a helpful receptionist, we were offered tea and snacks and shown down the hall to our modern, modular and cozy room. It was a novel and fun, very sci-fi-esque surprise. I went right to fiddle with the buttons on the electrically converting bed with it's easy-to-use control panel, reclining the mattress and adjusting the violet... More 

Helpful?
Thank jrenepace
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear jrenepace, We are extremely pleased to see that you found your YOTEL experience to be novel, fund and very sci-fi-esque! Delighted that you found our staff to be friendly and helpful and the bed comfortable! We very much look forward to welcoming you back to your new favourite place! All my very best, Yiorgo Yiorgos Peroutseas General Manager -... More 

Newbury, United Kingdom
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

If your a size zero then you will love this place!!! Any bigger just don't bother.Room very very very small narrow not great at all. There is not a lot to say obviously there in no bath and the bathroom is tiny. Bed horrible as such high usage Not good at all

Helpful?
Thank emolucy
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear emolucy, Thank you for choosing YOTEL and for the time you took to post your review. We are sorry to see of the inconvenience caused with your reserved cabin. We are trying to be very upfront with the sizes of the cabins in our descriptions on our website. We have full description, measurements, photos and floor plans that present... More 

Hanoi, Vietnam
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the YOTEL is exactly what it says it is on its website! I had a premium cabin and spent a very comfortanle night in the fantastic electric bed. If I hadn't been so tired for a my flight from Bangkok, I might have stayed up all night playing with the buttons that raise and lower the bed. High quality bed... More 

Helpful?
Thank Carlene W
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear Carlene W, We are delighted to see that you enjoyed your YOTEL experience. It's fantastic that you found our crew and the service to be excellent, the linen; the shower and; the bed to be to your taste! We very much look forward to welcoming you back on many future occasions. ...and Yes! We are building more YOTELs! Soon... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

I was greeted by Julio, one of the many friendly staff members at the reception and was given my room immediately despite the fact that I had arrived slightly earlier than expected. The room was very clean and comfortable - even though it was small, it had everything I needed. It was also adequately warm. I also appreciated the complimentary... More 

Helpful?
Thank Dayana M
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear Dayana M, We are delighted to see that you enjoyed your YOTEL experience. Thank you for your most kind comments about our crew and especially about Julio and of course the cleanliness of your cabin. We were delighted to read your review. We very much look forward to welcoming you back on many future occasions. All my very best,... More 

Oamaru, New Zealand
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at Heathrow on New year's eve dreading the prospect of staying overnight waiting for our 3am check in. We want and asked if Yotel had some availability which it did! We booked a sleeper cabin which is perfect for 1 or for 2 if like us you like to cuddle. A clean and comfortable bed, great little shower.... More 

Helpful?
1 Thank coubs
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear coubs, We are delighted to see that you enjoyed your YOTEL experience. It's fantastic that you found the shower to be great and bed clean and comfortable! We very much look forward to welcoming you back on many future occasions. All my very best, Yiorgo Yiorgos Peroutseas General Manager - YOTEL London Heathrow More 

Los Angeles, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

It's not actually that much more convenient than the other airport hotels. You old easily stay at the Hilton at the same terminal for not much more money and enjoy basic hotel amenities, natural light, and a little space. Wish I had known this before I arrived exhausted and dirty to find that the promised shower and blow dryer was... More 

Helpful?
Thank H H
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear H H Thank you for staying at YOTEL Heathrow! YOTEL is the only hotel located literally inside the airport making it a very convenient option for our guests. YOTEL has been described as the iPod of the hotel industry and has won numerous awards for its smart and efficient design. We do appreciate though that design does not appeal... More 

Sydney, Australia
Level Contributor
11 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

I stayed in the single room. Just enough room to have my samsonite cosmolite open on the floor. Aircon was on too low a temperature for my liking. Can't change temperature or switch off. Woke up in the middle of the night because the air was too dry. I'm a cool sleeper. And find the duvet keeps me too warm... More 

Helpful?
Thank Pu K
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review

Dear Pu K, Thanks for staying at YOTEL. We are delighted to see that you rated with five stars the service and the hotel cleanliness and of course of your kind comments about our crew! I am sorry to see of the inconvenience with your cabin temperature. Because of our location we are sharing the airport's infrastructure and as such... More 

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