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Sofitel London Heathrow

4.0 of 5 Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Certificate of Excellence 2014
Sofitel London Heathrow
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Sofitel London Heathrow
Sofitel London Heathrow
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4,876 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sofitel London Heathrow
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yorkshire
Top Contributor
59 reviews 59 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 3, 2011

We stayed for 1 night before an early morning flight to JFK. Upon arrival we were told we had been granted an upgrade including access to the Millesime Lounge (free snacks and drinks), complimentary breakfasts, free wi-fi and a deluxe room. Not bad to say we paid only the basic room rate! The room was large and well appointed, and... More 

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Davos, Switzerland
Top Contributor
82 reviews 82 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 2, 2011 via mobile

Great hotel and service , we were even upgraded ! Great walkway to terminal 5 . Would definitely stay again!

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A TripAdvisor Member
5 of 5 stars Reviewed November 2, 2011

Had short stop as part of transit from US to Asia. Was to be two nights but turned into two nights due to flight issues. Great hotel, very convenient, nice and clean, well appointed. Staff very efficient and helpful. Highly recommended.

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Top Contributor
100 reviews 100 reviews
87 hotel reviews
278 helpful votes 278 helpful votes
4 of 5 stars Reviewed November 2, 2011

All glass and marble , great Iif leaving from terminal 5 , dopey recpetion staff never asked for CC so problem putting dinner on room , also tried to overcharge me £20 on room rate , not deliberate just inexperienced staff , bit like a modern hospital but very convenient for T5

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Cape Cod
Top Contributor
54 reviews 54 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 1, 2011

This place is huge - over 600 rooms. If you are flying in or out of terminal 5 it is an ideal place to stay. The rooms are amazingly quiet considering this is an airport hotel. We stayed on the ground floor and we were not bothered by any noise. The bed was very comfortable and the room was meticulously... More 

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San Diego, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2011

Stayed here before flying home (sadly) once our honeymoon was over. The service was outstanding and the front desk even upgraded us to a superior room when we told them we had been on our honeymoon. The bed was wonderful and just what we wanted after two weeks of traveling. The shower and bath was also perfection. We will never... More 

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Senior Contributor
48 reviews 48 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 31, 2011

I have stayed at about five Hotels at the Airport as I use it a lot for business – to me, this is the best as it is classy, very clean, rooms well furnished with a fantastic bed and soft mattress topper/comforter, good shower, decent radio (in TV), and wonderful well equipped 24 hr gym – which is hardly used... More 

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A TripAdvisor Member
5 of 5 stars Reviewed October 31, 2011

I had boodked what I thought was a 130 pound including VAT etc rate but it turned out on line to be 190 pounds,,,,,I was very diappoined at having to pay such 60 pounds extra. the hotel is lovely and this is the 3rd time I have stayed...

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Stamford, United Kingdom
Top Contributor
81 reviews 81 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 31, 2011

Stayed here before flying from terminal 5. How convenient. An easy walk to and from the terminal. We normally use valet parking but this is much easier at Heathrow. Pleasant efficient check in. Very clean and beautifully decorated room with comfortable bed. Also very quiet. We had a nice meal in the bar which was like tapas the night before... More 

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England
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 30, 2011

When ever my partner and I travel from any terminal at heathrow we always stay here it's a lovely hotel with professional staff, the rooms are clean. The restaurant next to the spa is lovely food, it's always a pleasure to stay here.

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Hotel Summarization (Beta)

What travelers say

  • Airport hotel(75)
  • Room service(41)
  • Very nice(29)
  • Car park(25)
  • Comfortable bed(24)
  • Early flight(19)
  • Early morning flight(18)
  • Other terminals(12)
  • Friendly and helpful(6)
  • Reception staff(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow

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