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Sofitel London Heathrow

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Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
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5,242 reviews from our community

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717
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sofitel London Heathrow
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Brisbane, Australia
Top Contributor
82 reviews 82 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 25, 2012

My husband and I stayed here for 2 nights and this is a very good choice if you need to be at airport for an early morning flight as the hotel is adjacent to Terminal 5. The rooms are small but well appointed and clean, even had piped music in bathroom. Bed very comfortable. We did not eat or drink... More 

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Kansas City, Missouri
Top Contributor
58 reviews 58 reviews
41 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 24, 2012

What a great hotel. I came in on a late flight from the US and it was so nice to have this beautiful hotel right there in the airport. Great service, very comfortable beds and they even had an American electrical outlet. It was so nice, the breakfast was great. I have to stay in US government per diem hotels,... More 

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Beccles, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 24, 2012

This was our first stay at the Sofitel T5, this is possibly the best airport hotel my wife and I have stayed in. The rooms are comfortable and the hotel is clean and funtional. It is only a short walk through the tunnel to the terminal. We did not eat in the hotel but the bar was comfortable with friendly... More 

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Reading
Top Contributor
204 reviews 204 reviews
126 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed April 24, 2012

This is a good Airport Hotel and very convenient if traveling from Heathrow's terminal 5. The best thing about this hotel is location and you don't need to go outside to get to the terminal, which was nice on a wet and windy April morning. The room was nice and the bathroom great but soundproofing not brilliant and we found... More 

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York, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 24, 2012

If you're flying into or out of Heathrow T5 this is the best place to stay. Everything you'd expect from a new luxury hotel. Excellent rooms and facilities with range of on-site restaurants and a bar. Great bathroom with T'Occitane shampoo, conditioner etc. Stayed numerous times and would only choose the Sofitel if needing to stay at Heathrow. May be... More 

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Marske U.k.
Top Contributor
58 reviews 58 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 23, 2012

This was my third stay at The Sofitel T5. An exceptional airport hotel, yes is does lack charm but I have yet to stay at an airport hotel that offers this level of service and accomodation. The rooms are very peaceful and comfortable although the minibar (fridge) is only stocked with two small bottles of mineral water. Can anybody explain... More 

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Norwich, United Kingdom
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 23, 2012

Main reason for staying here is the fact that it is adjacent to Terminal 5, so if you're flying BA its convenient (although via a long walk, multiple lifts, escalators etc and not the easiest transfer I've experienced). Parked my car here for 9 days while away on holiday and wasnt easy getting back to the car park or finding... More 

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 23, 2012

Don't think you'lll avoid a marathon walk just to find the Sofitel Heathrow London Terminal 5 after your long overseas haul from the US. Although you believe the hotel is within the same terminal (5), get ready for a journey through a labyrinth of rail stops, terminals, up and down elevator rides and secret passageways until you exit into the... More 

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Manchester, UK
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 23, 2012

Being the only hotel directly connected to Heathrow Terminal 5 you may expect the hotel to treat you as a captive audience when it comes to facilities and services but this it most certainly does not do. We were greeted by the concierge at the kerb having arrived there by taxi from our inbound flight at Gatwick and were helped... More 

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Hotel Review Summarization

What travelers say

  • Airport hotel(69)
  • Room service(38)
  • Very nice(25)
  • Car park(21)
  • Comfortable bed(20)
  • Early flight(19)
  • Early morning flight(15)
  • Other terminals(11)
  • Great location(6)
  • Reception staff(5)
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