We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel London Heathrow

4.0 of 5 Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Hotel website
Hotel deals
Special Offer
Park, Sleep & Fly
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Certificate of Excellence 2014
Sofitel London Heathrow
Professional photos View all
Browse nearby
Sofitel London Heathrow
Sofitel London Heathrow
Sofitel London Heathrow
Write a Review

5,113 reviews from our community

Traveler rating
    3,150
    1,416
    356
    113
    78
See reviews for
707
2,104
713
1,284
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (661)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5113)
  • Mar-May only
    (1076)
  • Jun-Aug only
    (1403)
  • Sep-Nov only
    (1432)
  • Dec-Feb only
    (1202)
All months
There are newer reviews for Sofitel London Heathrow
See the most recent reviews
New York
Contributor
14 reviews 14 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 28, 2012

My husband and I stayed here on the way home to NY from our 2 week honeymoon. We arrived from South Africa in the evening, and had a flight back to NY the next morning. We met up with family that evening us and had a meal in the restaurant in/near the lobby. It was delicious, and offered a really... More 

Was this review helpful? Yes
Halifax, Canada
Top Contributor
52 reviews 52 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 28, 2012

I stayed here on the way back from Turkey...connecting the next day and it was a great choice. It's more expensive than other hotels in the area, but it's also miles above the others in space, service and convenience. Staff were very friendly...they even gave me a choice between L'Occitane and Hermes toiletries. The breakfast buffet was included in the... More 

Was this review helpful? Yes 2
West Thurrock, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 27, 2012

This was my third visit to this fantastic 5* hotel and it once again did not disappoint. Upon arriving at the hotel from the terminal as you walk through the first set of doors the fantastic relaxing smell hits you and it just adds to the experience and you know you have arrived. As you are walking down the link... More 

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
79 reviews 79 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 27, 2012

British Airways put is in the Sofitel when our flight to Mumbai was delayed by 17 hours. This hotel made it all bearable. The staff, the food and the accommodation are simply perfect and makes your remember what hospitality used to be like. Even with 300 angry travellers the staff was still able to make the entire experience pleasant.

Was this review helpful? Yes 1
Nice
Senior Contributor
30 reviews 30 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2012

It's a bit of a needs must situation. You have an early flight and you need parking. It makes sense - drive up, park, check in, eat, sleep, chuck rubbish back in the car, fly. Less than 5 minutes to departures. Book an alarm call and they follow that up with a reminder call. Room service fine, restaurant a bit... More 

Was this review helpful? Yes 1
London
Top Contributor
61 reviews 61 reviews
61 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 27, 2012

This is a very good hotel, with easy access to terminal five through a covered walkway. Room was immaculate, and like all Sofitels, they seem to have the most comfortable beds of any hotel chain - the only downside was having to get up for the flight! Not cheap and at £160 a night you'd expect not to have to... More 

Was this review helpful? Yes 1
England
Top Contributor
53 reviews 53 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 26, 2012

Unlike the T4 Hilton which is a real hike the Sofitel is just around the corner from T5. Close enough not to bother with room service just pick up what you need from the M and S simply food in arrivals. Lovely bed and one very comfy chair - although your significant other would have to make do with the... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
Top Contributor
103 reviews 103 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 26, 2012

The Sofitel in London Heathrow is very conveniently located just outside of terminal 5. For those who fly into terminal 5, they can be at the reception in less than 5 minutes. Very conveniently located for those who have business travel in the Surrey area. The hotel is beautifully designed, with good taste. There is a cool bar, a beautiful... More 

Was this review helpful? Yes
Aberdeen, United Kingdom
Top Contributor
51 reviews 51 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 26, 2012

Connected to T5 by a covered walkway (a five minute walk), the Sofitel really is right at the airport. First impressions were very good as we walked into the connecting atrium. The public areas are scented and this just adds a nice touch. From the walkway atrium we made our way down to reception (escalator or lift) and this was... More 

Was this review helpful? Yes 1
OC CA
Top Contributor
84 reviews 84 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 25, 2012

This hotel is literally in the terminal, which makes it very convenient if you have an over night connection or an early flight. The rooms are small but very well done. Soft beds, lots of lighting options and controls, TV inputs are routed to the desk so you can watch your own videos etc. You don't hear the airport at... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sofitel London Heathrow? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Airport hotel(70)
  • Room service(40)
  • Very nice(28)
  • Car park(22)
  • Comfortable bed(21)
  • Early flight(19)
  • Early morning flight(17)
  • Other terminals(12)
  • Great location(6)
  • Reception staff(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Cheap Tickets, HotelTravel.com, getaroom.com, Despegar.com, Hotwire, Priceline, TripOnline SA, Odigeo, ACCOR, Hotel.de, Tingo and Jetsetter so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow

685 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (662)
Viewed
Room/suite (245)
Viewed
Hotel & grounds (82)
Viewed
Bathroom (119)
Viewed
Dining (32)
Viewed
View from room (23)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
5:38
Videos (1)
Viewed
Other (155)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (8)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Room/suite (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay