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All 22 Hounslow hotels

Sofitel London Heathrow

4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Ranked #1 of 22 hotels in Hounslow
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 5, 2012
roseford1 Andover, United Kingdom
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4,179 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
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There are newer reviews for Sofitel London Heathrow
See the most recent reviews
Andover, United Kingdom
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 5, 2012

Used the Sofitel at Heathrow as we we're flying from T5. The reception was spacious with a lovely water feature in the lobby.There's also a Japanese garden in there as well(very quiet you could hear a pin drop) we had help with our bags which made a change from most hotels we've stayed in. Everyone was very helpful. We had... More

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Senior Contributor
34 reviews 34 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 4, 2012

Loved that we could walk straight to the hotel from Terminal 5. Our room was somewhat blandly decorated and we had difficulty opening our door. A passing room service waiter was able to help us but we had trouble with the sticky door throughout our stay. Front desk staff were very helpful with looking after some documents we needed scanned... More

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Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 3, 2012

One night stay in a superior room. Attended a conference at the hotel, facilities were superb and the hotel event staff were magnificent. The rest of the staff were not so great; reception staff were efficient but not especially friendly; and the restaurant staff disappointed by not writing down the order and ultimately getting it wrong (how hard is it... More

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Douglas IOM
Top Contributor
80 reviews 80 reviews
52 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed June 3, 2012

This hotel is so convenient for Terminal 5 so no need for bus rides or taxis just a short walk out of the hotel and you are in the terminal plus there are plenty of trolleys.The rooms are well appointed and comfortable but you need to put the air con on low as the rooms would be too hot as... More

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New York City, New York
Top Contributor
73 reviews 73 reviews
26 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed June 2, 2012

We stayed here in January and had such a good experience that we booked again twice on our stop overs between London and Marrakech . Arriving from NY and checking in around 11:00 pm after a grueling hour and a half on line in immigration, we appreciated the fresh as a daisy greeting and instant check in. Calling for room... More

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Chicago, Illinois
Top Contributor
50 reviews 50 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 2, 2012

Right at terminal 5 this hotel is perfectly located in Heathrow for a stopover. Absolutely no noise from the airport. Chic & cosy rooms. Massage at the spa was very average. Jacuzzi was not working.

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Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 2, 2012

We recently held a meeting a the Sofitel for three days with people flying in from around the world. I am always a bit wary of hotels attached to airports, but this was spectacular. I beleive it is relatively new and was beautifully designed. From inside you never would have known you were near a major aiport (no noise at... More

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Victoria Falls, Zimbabwe
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 2, 2012 via mobile

How wonderful to be able to walk straight into a classy hotel after an overnight flight to freshen up and take a nap in pampered luxury followed by a workout in the complimentary fitness centre. And at a very attractive tariff! We were delighted with this hotel and recommend it unreservedly.

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Senior Contributor
36 reviews 36 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 1, 2012

Location was great, 5 mins walk to the terminal and check in desks, word of warning there aren't many restaurants or bars in T5 before security. Hotel was very nice, no noise from corridors or other rooms and bed was comfortable. Was a painless experience but for the £250 a night I would expect nothing less.

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Hotel Summarization (Beta)

What travelers say

  • Airport hotel(75)
  • Room service(41)
  • Very nice(29)
  • Car park(25)
  • Comfortable bed(24)
  • Early flight(19)
  • Early morning flight(18)
  • Other terminals(12)
  • Friendly and helpful(6)
  • Great location(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#1 Business Hotel in Hounslow #1 Luxury Hotel in Hounslow #1 Family Hotel in Hounslow #1 Romantic Hotel in Hounslow #1 Spa Hotel in Hounslow
Hotel Class
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
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