We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel London Heathrow

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Special Offer
PARK & FLY
Book on
TripAdvisor
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sofitel London Heathrow
View Map
Add Photo Write a Review

7,239 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sofitel London Heathrow
See the most recent reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

Clean.. friendly helpful staff. On site parking could could do with few more spaces but not too bad ideal for terminal 5 or as we did traveling into London as you can walk to t5 and get on tube don't need shuttle bus like other hotels at heathrow. Will definitely stay here again

Helpful?
Thank Dean W
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community, I am delighted to read that your hotel experience at the Sofitel London Heathrow met all your expectations and that you were particularly satisfied by the excellent attitude demonstrated by our ambassadors. Our location is indeed convenient as we are directly connected to... More 

Reading, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2015 via mobile

I stayed here for new years eve as had an early flight. Absolutely lovely. Staff all very friendly and helpful, never had to wait for anything. Loved the Christmas decorations, very tasteful. Only had the basic room but it was perfect, clean, quiet, excellent bathroom and amenities and comfortable bed. Didn't have time to have breakfast. Very easy walk straight... More 

Helpful?
Thank LisaC32UK
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, I am thrilled to read that you had a great hotel experience at the Sofitel London Heathrow prior to an early flight the following morning. It is good to know that you enjoyed our Christmas decoration and the comfort of your bedroom,... More 

London
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 1, 2015

We have stayed in this hotel several times and are always impressed. Service is excellent, the rooms are really well appointed, breakfast cannot be faulted. We have stayed in various grades or room. First to say is that the cheapest are extremely good, the only difference between these and more expensive ones being that they are slightly smaller - but... More 

Helpful?
Thank CADLondon
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay and experienced us as ‘Simply the Best’. I am delighted to learn that your stay at Sofitel London Heathrow exceeded your expectations and that you had a relaxing stay with us. It is also a pleasure to read that you enjoyed the quality of... More 

Melbourne, Victoria, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed here the day after Boxing Day before the long haul back to Australia. We got a free Christmas upgrade from the regular 'Classic Room' to the top tier 'Luxury Room' plus 2 complimentary drinks at the bar. Alice, at reception, is now our hero. The buffet breakfast was exceptional as was the TV built into the bathroom mirror.... More 

Helpful?
Thank Lock W
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, I am always delighted to see ambassadors’ names on Trip Advisor as we strive to deliver an outstanding service to each and every customer, and I am sure that Alice will be thrilled to know that she made your hotel experience so... More 

London, United Kingdom
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 1, 2015

Stayed in a Superior King Room. Excellent hotel with very courteous and attentive staff. Room was large, clean spacious with good sized bathroom (separate bath and walk in shower). Comfortable king bed with warm duvet and mattress topper. Pro: Excellent hotel and rooms close to Terminal 5 Cons: Significantly further from other terminals, so can take >20mins (dependant on trains)... More 

Helpful?
Thank DrJAHenry
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community, I am thrilled to read that you enjoyed the layout and comfort of your Superior bedroom as well as the excellent level of service demonstrated by all our ambassadors throughout your stay with us at the Sofitel London Heathrow. Our location is indeed... More 

Los Angeles, California
Level Contributor
110 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed December 31, 2014

The Sofitel is attached to Terminal 5 at Heathrow. We flew in during an overnight stopover through Heathrow, unfortunately, we landed at Terminal 4 and departed from Terminal 3. Coming from Terminal 4 required two trains, including a change of trains. Check-in for us also took a long, long time. The staff was very helpful, however, to special needs. As... More 

Helpful?
Thank redanteater
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, I am glad that you were satisfied by the excellent level of service demonstrated by our ambassadors and you had an enjoyable breakfast experience. The Sofitel London Heathrow is the only hotel directly linked to T5 Heathrow Airport via an undercovered link-bridge.... More 

Hampshire, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 31, 2014

The Sofitel in my opinion is the best Airport Hotel. The rooms are well equipped and the beds extremely comfortable.The bathroom is larger than average with a separate walk-in shower. From experience the hot water is very hot The rooms are very quite with excellent soundproofing. As is not always the case with hotels, the air conditioning is both efficient... More 

Helpful?
1 Thank TOURIST685
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community, Such great comments are a pleasure to read, I am delighted to know that your stay at the Sofitel London Heathrow exceeded all your expectations. It is a pleasure to read that you enjoyed quality of our bedrooms, especially our Sofitel “MyBed” which... More 

Bloomfield, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

I highly recommend the beautiful Sofitel London Heathrow so conveniently located just outside of Heathrow Terminal 5. It is a calming peaceful experience from the moment of walking down the white marble entrance corridor with its light fragrant scents. I would often stroll through the open lobby just for the sheer loveliness of it. My room was extremely comfortable and... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Olga P
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community, I am thrilled to read that you found the Sofitel London Heathrow to be a little slice of Heaven at Heathrow and that you stay with us exceeded your expectations. It is pleasure to know that you were satisfied by the quality of... More 

Staffordshire
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed December 30, 2014

Arrived at 10am and we were given an early check-in and upgraded room which was excellent. Car parking was secure and underneath the hotel which kept it out of the weather. The buffet breakfast was very varied and excellent. Easy access to airport and underground.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Billrover
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that your arrival experience exceeded your expectations, allowing you to enjoy the benefits of your upgraded bedroom prior to the official check-in time, as well as your breakfast in our Vivre restaurant which you found to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,036 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (993)
Viewed
Bathroom (162)
Viewed
Room/suite (303)
Viewed
Dining (54)
Viewed
Hotel & grounds (121)
Viewed
View from room (25)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
5:38
Videos (1)
Viewed
Other (322)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (7)
Viewed
Dining (8)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Room/suite (11)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hounslow
2.9 mi away
Premier Inn London Heathrow Airport (Bath Road) Hotel
2.4 mi away
Hilton London Heathrow Airport
2.0 mi away
Renaissance London Heathrow Hotel
Show Prices
Show Prices
Show Prices
3.1 mi away
Hilton Garden Inn London Heathrow Airport
1.1 mi away
Hilton London Heathrow Airport Terminal 5
1.2 mi away
Heathrow Hotel Bath Road
Heathrow Hotel Bath Road
#3 of 12 in West Drayton
4.0 of 5 stars 2,037 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay