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All 22 Hounslow hotels

Sofitel London Heathrow

4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Ranked #1 of 22 hotels in Hounslow
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 6, 2013
usamacs Portland, Oregon
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4,329 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
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There are newer reviews for Sofitel London Heathrow
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Portland, Oregon
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2013

Although the night was slightly more expensive than other airport hotels, we all agreed it was worth paying. Factor in that to get to the off airport hotels you are paying for the shuttle bus...around 20 GBP for a family of four each way..and buses come every 30 mins.With the Sofitel only a 5 min walk ,it is a lot... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for staying the Sofitel London Heathrow and for your kind Review. I trust we may have the pleasure of you returning to us in the near future. More

Austin, Texas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2013

We always stay at this hotel prior to an early-morning departure from Terminal 5. Not only is it convenient, but the hotel is lovely and the staff are extremely friendly and helpful. The tea room has amazing pastries--the chocolate muffins are really good. The best part is having your bags transferred from the concierge luggage cart to an airport trolley... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

My sincere thanks for your comments regarding our hotel and for your continued custom. I am delighted you enjoyed your last stay and pleased you enjoy our Tea Salon and the convenience of our proximity to Terminal 5. We look forward to welcoming you back again soon. More

Gibraltar
Top Contributor
78 reviews 78 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 6, 2013

From the Rock of Gibraltar all flights pass through the UK.So when faced with a long trek abroad what better way than to break the trip and stay in a hotel that offers you an oasis of peace and tranquility such as Heathrow Sofitel and start or end your holiday in style and totally refreshed. Sofitel in Heathrow terminal 5... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Your extremely positive Review of your Guest Experience at the Sofitel is most appreciated. We are delighted you enjoyed your stay with us and look forward to extending a warm welcome to you, the next time you pass through Heathrow. More

Los Angeles, California
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 6, 2013

Very professional, yet warm service. This hotel is run like a well- oiled machine which is perfect when you've just stepped off a flight and just want to get to your room. The beds are extremely comfortable. And the room and bathroom are designed for travelers - lots of space for luggage and toiletries. Some of the rooms face inwards... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for your Review. I have noted your comments on the Internet and the Bar, which I will be looking into. I am, however, delighted that overall, you continue to enjoy your stays with us. We hope to welcome you back again in the near future. More

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed January 6, 2013

excellent hotel, stayed here on business in October 2011 and thought it was excellent. Returned with the family in Dec 2012 and pleased to say still excellent. Perfect for flying out of Terminal 5 and they do a carpark package included in the room rate.

Was this review helpful? Yes
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

My sincere thanks to you and your family’s continued custom and am delighted that you are enjoying your stays with us. We trust we may have the pleasure of welcoming you back again very soon. More

London
Top Contributor
68 reviews 68 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 6, 2013

If you’ve an early morning flight from T5, you can’t beat the Sofitel for location and service. Checkin was fast and efficient, the rooms good sized, with really comfortable beds and as the hotel is attached to T5, if you’re wanting some food at reasonable prices you can head back into the Terminal rather than pay hotel prices! Am always... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for your wonderful endorsement of our hotel. All our Team look forward to welcoming you back again as our most valued guests. More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2013

I stayed here overnight in order to catch an early flight the next morning. The location is second to none - you can get to terminal 5 without even stepping foot outdoors (there's about a 5 minute walk through corridors and above-road walkways). The room was very comfortable, clean, and easy on the eyes (nothing artistic, but also very comfort... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

My thanks for your Review of the Sofitel Heathrow. Your comments most certainly been noted. I trust, however, we may still have the pleasure of welcoming you back again. More

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Hotel Summarization (Beta)

What travelers say

  • Airport hotel(75)
  • Room service(41)
  • Very nice(29)
  • Car park(25)
  • Comfortable bed(24)
  • Early flight(19)
  • Early morning flight(18)
  • Other terminals(12)
  • Friendly and helpful(6)
  • Reception staff(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#1 Spa Hotel in Hounslow #1 Romantic Hotel in Hounslow #1 Luxury Hotel in Hounslow #1 Business Hotel in Hounslow #2 Family Hotel in Hounslow
Hotel Class
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
Number of rooms
605

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sofitel London Heathrow and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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