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All 22 Hounslow hotels

Sofitel London Heathrow

4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
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89%
Ranked #1 of 22 hotels in Hounslow
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 6, 2013
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4,291 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (524)
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There are newer reviews for Sofitel London Heathrow
See the most recent reviews
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed January 6, 2013

excellent hotel, stayed here on business in October 2011 and thought it was excellent. Returned with the family in Dec 2012 and pleased to say still excellent. Perfect for flying out of Terminal 5 and they do a carpark package included in the room rate.

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

My sincere thanks to you and your family’s continued custom and am delighted that you are enjoying your stays with us. We trust we may have the pleasure of welcoming you back again very soon. More

London
Top Contributor
68 reviews 68 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 6, 2013

If you’ve an early morning flight from T5, you can’t beat the Sofitel for location and service. Checkin was fast and efficient, the rooms good sized, with really comfortable beds and as the hotel is attached to T5, if you’re wanting some food at reasonable prices you can head back into the Terminal rather than pay hotel prices! Am always... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for your wonderful endorsement of our hotel. All our Team look forward to welcoming you back again as our most valued guests. More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2013

I stayed here overnight in order to catch an early flight the next morning. The location is second to none - you can get to terminal 5 without even stepping foot outdoors (there's about a 5 minute walk through corridors and above-road walkways). The room was very comfortable, clean, and easy on the eyes (nothing artistic, but also very comfort... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

My thanks for your Review of the Sofitel Heathrow. Your comments most certainly been noted. I trust, however, we may still have the pleasure of welcoming you back again. More

S.Wales
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2013

Staying here on Christmas night before a flight on Boxing Day. Great !!! We invited our daughter and husband to join us for dinner. It was superb My son in law stated best calf liver and steak dishes he has had in a long while. We had attentive service and let my family go home and my husband I had... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

We appreciate you choosing our hotel and are truly delighted you had such a wonderful ‘Christmas Dinner’ as our guests. We look forward to welcoming you back again in the not too distant future. More

Sheffield
Top Contributor
60 reviews 60 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

We stayed here before a morning flight from Terminal 5. Everything ran smoothly, our bags were collected the minute we arrived outside the hotel and were brought straight to our room. We ate in the Vivre restaurant in the hotel, which served a wide variety of different cuisines. The service was good, but it was sometimes difficult to catch the... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for taking the time and trouble to post your Review of our Hotel. Your comments regarding Vivre Restaurant have been taken ‘on board’ and addressed with the department concerned. I appreciate you bringing this to our attention. More

Lancashire
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed January 4, 2013

Excellent location, so convenient especially if mid journey from and to via terminal 5. We were given a free upgrade. Room so comfortable and well appointed. Free Internet. Bathroom gorgeous, even had its own TV!! Breakfast the best in any hotel. More expensive than most but so convenient if early flight.

Was this review helpful? Yes
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for your Review. I am so pleased you had such a positive overall guest experience at our hotel and for your Trip Advisor recommendation of the Sofitel Heathrow. More

London, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2013

After long haul flight from checked into Sofitel before transferring the next day. Check in was quick and efficient which was excellent after a gruelling flight. Room was fantastic with bath and seperately show large bed and very comfortable chairs. Had a great night sleep and then spent the morning relaxing in hydro pool and steam room which took away... More

Was this review helpful? Yes
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for your Review. I am so pleased you had such a positive overall guest experience at our hotel and for your Trip Advisor recommendation of the Sofitel Heathrow. More

Racine, Wisconsin
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 3, 2013

My husband and I stayed here for one night before leaving on a cruise. The hotel is right in Terminal 5 and even if your flight isn't in that terminal, it is a quick ride on the train between terminals. There is a Marks and Spencer near the entrance to the hotel that is handy if you want to pick... More

Was this review helpful? Yes
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

May I take this opportunity to thank you for your kind review. I am pleased that you and your husband had an enjoyable stay. We look forward to welcoming you back again the next time you are travelling via Terminal 5. More

Axbridge, United Kingdom
Top Contributor
106 reviews 106 reviews
58 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 3, 2013

We've stayed here before due to the hotel's proximity to T5 and that was our reason for staying here again this time. We booked online and opted for a room only pre paid rate. At £130 room only it's on the pricey side, so I guess you are paying for that convenience to T5. On arrival I was surprised to... More

Was this review helpful? Yes
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Thank you for your Review of our hotel. I know we have been in contact separately and will look forward to welcoming you back again very soon. More

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Hotel Summarization (Beta)

What travelers say

  • Airport hotel(75)
  • Room service(41)
  • Very nice(29)
  • Car park(25)
  • Comfortable bed(24)
  • Early flight(19)
  • Early morning flight(18)
  • Other terminals(12)
  • Friendly and helpful(6)
  • Great location(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#1 Business Hotel in Hounslow #1 Spa Hotel in Hounslow #1 Luxury Hotel in Hounslow #1 Romantic Hotel in Hounslow #2 Family Hotel in Hounslow
Hotel Class
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
Number of rooms
605

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sofitel London Heathrow and other travelers.
1 question

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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