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All 22 Hounslow hotels

Sofitel London Heathrow

4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
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Ranked #1 of 22 hotels in Hounslow
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 8, 2012
sarapalms Sarasota, Florida
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4,068 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sofitel London Heathrow
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Sarasota, Florida
Top Contributor
68 reviews 68 reviews
36 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed October 8, 2012

Because all the rest of the Hounslow area hotels are greatly inferior by comparion (especially the Premier Inn), we have elected to stay at the Sofitel, averaging several nights per year. The location and the overall quality of the Sofitel is very good, even though at $370 for a weeknight, we feel gouged. No complaints about the overall quality of... More

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Stratford-upon-Avon, United Kingdom
Top Contributor
55 reviews 55 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 8, 2012

Fantastic to stay before flying out of T5, great hotel, food is lovely, staff are very helpful and cheerful. So easy to get to T5, just go up two floors and walk into T5! Leave the car there and then easy to collect and drive out again - will certainly use again and again...

Was this review helpful? Yes 1
Newport Beach, California
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 7, 2012

Last night of a months holiday, before flying home the next day. Wanted to be near airport. What a wonderful surprise. Everything about the hotel was great.Everyone we came in contact with that worked there was friendly and very helpful. The restaurant was a delicious. And the bed and bedding was so comfortable. It will be our place when we... More

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Jersey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2012

This is the only place to start or finish your holiday. Incredible rooms and bathrooms. Staff are great and the room service food was fresh, tasty and hot. Very convenient for catching your flight the next day.

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2012

Sofitel bombarded me with emails, spam effectively, prior to arrival: very irritating. I advised I was arriving early and would like to check in early if possible (it was clear that I was arriving on a long haul flight). I arrived at 0730 and was told it would be an extra GBP60 to use a room before 1400. Clearly there... More

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SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Reviewer, Thank you for your review and your comments on the charges we make for early arrivals. It is a pity that what promised to be a positive experience was marred by the fact that we charge for the rooms when arrivals are many hours before the normal check-in time. You are correct and as an airport hotel we... More

Top Contributor
143 reviews 143 reviews
31 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 6, 2012

The Sofitel T5 is extremely convenient for travelers over-nighting at Heathrow. It is a bit pricey, but being able to walk to the hotel after a long flight sure beats having to wait for a shuttle bus. The rooms are roomy and well appointed, the customer service very friendly and efficient and the restaurants offer a wide variety of ethnic... More

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 5, 2012

Just one overnight stay at the Sofitel. We prepaid so the cost was a little less. No breakfast included. Price of breakfast included was very high. You can find a good breakfast in the terminal for a lot less. Worth staying here as it is just a short walk into terminal 5. We took a stroll into the terminal in... More

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Vancouver, BC
18 reviews 18 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 5, 2012

This is a beautiful hotel and is not only easy to get to terminal 5 (is connected) but you can just catch the express (free service) train to the other terminals. It has of course a 5* restaurant but also has the nice Vivre which has great food that is reasonable. This is a 5 star hotel but compared to... More

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Mosow, Russia
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 5, 2012

An oasis in the hustle and bustle of the airport. We had a wonderful rest there between 2 flights and after long airport quees. Staff - friendly and efficient. Nice pub in lobby. Wonderful breakfast with great variety of cold, hot meals and sweets. Super comfortable room! spacious, very clean, everything is of high quality. Really comfortable bed and expensive... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 5, 2012

This hotel is very convenient for T5 flights (its only a 10 minute covered walk to the terminal) if only you can find it. If you miss the kerbside signs on the T5 Departure level thats it. No signs inside on the Departure level & only one on the Arrivals level. This is the second time we have wasted a... More

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Hotel Summarization (Beta)

What travelers say

  • Airport hotel(75)
  • Room service(41)
  • Very nice(29)
  • Car park(25)
  • Comfortable bed(24)
  • Early flight(19)
  • Early morning flight(18)
  • Other terminals(12)
  • Friendly and helpful(6)
  • Reception staff(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Hounslow #1 Family Hotel in Hounslow #1 Business Hotel in Hounslow #1 Romantic Hotel in Hounslow
Hotel Class
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
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