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Sofitel London Heathrow

Certificate of Excellence
Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
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Sofitel London Heathrow
Sofitel London Heathrow
Sofitel London Heathrow
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5,384 reviews from our community

Traveler rating
    3,342
    1,476
    369
    118
    79
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743
2,208
739
1,369
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sofitel London Heathrow
See the most recent reviews
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Bonjour - as they always say in a Sofitel. The room was great - lovely bed, nice bathroom, fluffy towels and robe. My only bugbear was the sound of the aircon, which I just turned off. Food was good overall - I was at a business meeting. We had an excellent buffet in the evening, although lunch was a bit... More 

Was this review helpful? Yes 5
Chepstow, United Kingdom
Top Contributor
101 reviews 101 reviews
60 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed here many many times in the past - though not recently as social and work patterns move on. Used the hotel this time for a jaunt into London as it offers reliable quality at reasonable prices right next door to both T5 and easy access into London via the Underground link. We were not disappointed - standards... More 

Was this review helpful? Yes 4
England,UK
Contributor
19 reviews 19 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved: - One of the comfiest beds I have slept on - just what one needs after a long-haul flight. -So easy to get to via T4 and T5, you can be in the hotel in under 30 minutes - quick and easy check-in -so so quiet, considering how close it is to heathrow - you can get a room... More 

Was this review helpful? Yes 4
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent one night in two connecting luxury rooms with our two children 9 and 10 years old. The rooms were quiet and well appointed. The lounge was great for a quick breakfast and evening snacks/wine. We had dinner at Vivre, and the food was good, but the service was very slow. Walking from the hotel through security (fast track)... More 

Was this review helpful? Yes 4
Poole, United Kingdom
Top Contributor
272 reviews 272 reviews
51 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We always start our holidays with a night here. We get a warm welcome from the staff and are usually upgraded which is always a bonus. Bathrooms are always spotless and overall an excellent nights sleep. Prices can vary considerably so best to shop around near your departure date

Was this review helpful? Yes 5
Abu Dhabi, United Arab Emirates
Top Contributor
155 reviews 155 reviews
48 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Heathrow Sofitel is a world class hotel with great staff and you honestly cannot beat the location if you are traveling through British Airways Terminal 5. The restaurants, bars and shops get you through 1 night or a week of hotel room stays. Highly recommended

Was this review helpful? Yes 3
Lee-on-the-Solent, United Kingdom
Top Contributor
225 reviews 225 reviews
41 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would highly recommend this hotel to any traveller using Heathrow airport. Bearing in mind the location and size of this hotel, I was amazed how quiet the well appointed rooms were - we had a marvellous rejuvenating sleep after our flight from New Zealand and before our onward flight to Toulouse. The staff were courteous and efficient and both... More 

Was this review helpful? Yes 4
Bermuda
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Sofitel at Heathrow T5 many times. I always look forward to my stay. I receive exceptional service every time. The staff are attentive and always ready to please. I would not stay anywhere else at Heathrow.

Was this review helpful? Yes 3
Ilkley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night at the Sofitel London before flying out to America, it was the perfect way to start my holiday! Upon Check in I was informed I had been selected as their Guest of the Day so upgraded and given complimentary breakfast and use of the spa. Checked into the room which was spotlessly clean, spacious ad comfortable before... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Airport hotel(64)
  • Room service(32)
  • Very nice(21)
  • Early flight(19)
  • Car park(15)
  • Comfortable bed(15)
  • Other terminals(10)
  • Early morning flight(9)
  • Great location(5)
  • Reception staff(4)
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