The Sofitel at Heathrow Terminal 5 was by far our best 5* airport-hotel. Coming from a 14-hour-flight from Singapore and being annoyed by chaotic Heathrow airport (getting from T3 to T5 also took a while) we experienced a warm welcome and a great, personal service at the front desk. We booked their junior suite and were surprised by the spacious... more

A very good location if you are travelling from T5. Not a hotel you'd choose to stay at for any other reason. It is an airport hotel through and through. Better than some, as you cannot hear the aircraft, but quite a walk from the premium check-in end of the terminal. Getting to/from your room with baggage involves long walks... more

We stayed 2 nights at this hotel, one before our holiday and one the day we returned plus the parking deal. As we booked in March we got an early booking discount (because we asked!) but even better on our return trip we got a free upgrade to a luxury room. As a lowly leisure traveller, I don't get to... more

Summary: This hotel is literally attached to the Heathrow airport, so you can walk to the terminals at the airport. Which is great if you have an early/late flight or are conducting business near Heathrow. It is also attached to the Metro stop at Heathrow so you can catch a long (40 minutes) train ride into the center of London.... more

Simply perfect. This is exactly what you expect from a Sofitel. Everything was perfect. On one occasion, I ordered a meal from the restaurant. The staff forgot to pass my order to the kitchen and after 25 minutes, when her boss realised, she came to me and said it would be free of charge. I rarely have the opportunity to... more

Had originally booked The Thistle - Bath Road Heathrow as we had stayed there previously,however it involved getting the bus to and from terminals thought we would try here and take out the hassle. We paid £189 + breakfast per night through Holiday Extras. We flew down from Newcastle arrived at terminal 5 and walked through arrivals accessed the lift... more

The new Sofitel Heathrow is reached from the new Heathrow Terminal 5 by a covered walkway. It's a luxury hotel although I got a substantial discount from the rack rate through Travelocity, paying $201.43 per night for a single on three non-contiguous nights. This did not include breakfast which cost $38 extra for a substantial buffet. The stylishly furnished room... more

We stayed at the Sofitel Hotel in Terminal 5 in Heathrow the night before leaving on an early morning flight. My husband had booked the stay online and then had confirmed that we had an interconnecting room for our children the day before we stayed. The hotel was nice and new, but the staff member on reception were less than... more

Super posh hotel located brilliantly in Terminal 5. Fast track to every where in every mode of transportation. more