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All 22 Hounslow hotels

Sofitel London Heathrow

4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
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Ranked #1 of 22 hotels in Hounslow
Certificate of Excellence 2014
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4,194 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (508)
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English first
Sunny isles beach
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Loved the location, so convenient! An oasis of peace and quiet. Service was impeccable. Genrik at Vivre restaurant is phenomenal, he goes above and beyond, very attentive and meticulous. Concierge was very pleasant, assisted with bags lost by British Airways. Overall very satisfied. The only observation is scarce entertainment on TV. No free movies at all, only news. Movies are... More

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Los Angeles, California
1 review
2 of 5 stars Reviewed yesterday NEW

We booked the Luxury King Room for one night. The room was fairly small and shabby. The safe and the room refrigerator were not working. Instead of being offered another room we were asked to wait for the maintenance to fix the problems. Is this how a luxury hotel operates ? Very disappointing.

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Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed yesterday NEW

We stay quite frequently at the Sofitel in T5 as its so convenient for us to break the journey from Dubai for onward flights to the U.S. The hotel is well run and the staff are generally friendly and helpful especially in the food outlets. I find some of the front desk staff seem to suffer from a personality bypass... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent a night here on my way back from the UK to Australia. I chose the Sofitel as it is within the airport and so avoided the need to take shuttles, or worse still to have to wait for the shuttle to get back to the airport. Having said that, the hotel is a T5, and as my flight... More

Was this review helpful? Yes 2
Vancouver, Canada
19 reviews 19 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were a family of six - 2 adults, 3 kids and 1 grandparent - staying for one night as we had an early flight the next morning. I booked two rooms on Expedia, and chose this hotel because I love the Sofitel brand, plus there was the option to have 3 people per room (2 adults, 1 child). Beware... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here as we had a wedding party on the evening.We arrived and checked in and i must say everyone was super polite. The check in was hassle free and easy. There was 4 of us and we had the King Junior Suite; Which consisted of a King sized bed and a sofa bed. We were on the second floor... More

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Sacramento, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is one of the best airport hotels we have ever stayed in. Super convenient for Terminal 5, not so convenient for other terminals. Food and service excellent. Rooms are ultra modern and have every modern convenience, in spades!

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Edinburgh, United Kingdom
Top Contributor
118 reviews 118 reviews
67 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arriving into T5 at night and leaving the next morning meant that the convenience of this hotel was well worth paying a premium for. The staff were all fantastic including at the restaurant, check-in was good, and my Millennium Club Room was fantastic, quiet, spacious, spotlessly clean and came with lounge access and it was a really nice lounge. I... More

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New York City, New York
Top Contributor
78 reviews 78 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

+High Sofitel standards. +Great rooms, excellent sound proofing given it's right by the airport +Connected to T5, no need to take a shuttle or a cab, just walk through an enclosed walk way +Very modern rooms, good toiletries, great beds +Decent gym for a hotel -Atrium facing room has a window that's no more than 24 inches tall and has... More

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Telford, United Kingdom
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here mainly for convenience as my daughter and I had an 11:20 flight to New York from Terminal 5 the following morning and I thought it would be much more stress free being able to just walk from hotel to terminal. I was right, it was absolutely brilliant! After check-in we actually walked through for a mooch around T5... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Airport hotel(75)
  • Room service(41)
  • Very nice(29)
  • Car park(25)
  • Comfortable bed(24)
  • Early flight(19)
  • Early morning flight(18)
  • Other terminals(12)
  • Friendly and helpful(6)
  • Great location(6)

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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Room/suite (215)
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Bathroom (99)
Hotel & grounds (69)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#1 Romantic Hotel in Hounslow #1 Luxury Hotel in Hounslow #1 Spa Hotel in Hounslow #1 Business Hotel in Hounslow #2 Family Hotel in Hounslow
Hotel Class
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
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