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Sofitel London Heathrow

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Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
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6,275 Reviews from our TripAdvisor Community

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Traveler rating
    3,955
    1,684
    418
    131
    87
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913
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (851)
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Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

For an airport hotel I was very impressed, the staff were most helpful and the hotel was well thought out and room was quite impressive with just the right amount of furniture , the bed was supprisingly comfortable and found the room to be quiet only disappointment , was the meal I had in restaurant but over all impressed with... More 

Was this review helpful? Yes 1
Palm Desert, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed here at the end of our trip in Europe. We had a flight out the next day and the Sofitel was by far the best of the choices available around Heathrow. The hotel is wonderful and wish we had more time there to enjoy all of the amenities and restaurants. The room was great! Large... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect location attached to Heathrow terminal 5. Great for quick over night stop. Rooms are of good size and beds are comfortable. Couple of good restaurants on site and ample meeting space. All rooms are internal facing so lack natural daylight.

Was this review helpful? Yes 2
Cambridge, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is not cheap but with parking included and adjacent to Terminal 5 it really makes sense when booked on an early flight. The staff are excellent and make you feel like a valued guest despite being one of hundreds they must see every day. The rooms are pretty swish too although you proably won't spend much time in... More 

Was this review helpful? Yes 2
Cleethorpes, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

For an airport hotel it did exactly as it said on the tin ! The bed is worth a mention as it was lovely . The room was a good size and the bathroom was equally luxurious , TV was flatscreen and a good size . Would definitely stay again in using terminal 5

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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is fantastic, not only as an airport hotel but somewhere to relax. I have to commend all staff from reception to housekeeping to room service and restaurants. However in particular, Executive Lounge, an amazing lady called Sonia. We were there on a particularly busy evening as a wedding was also hosted in the hotel. Therefore the lounge was... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel before a flight to Paris from Terminal 5 the next day and were very much impressed! The impeccable service deserves a particular mention - everyone we encountered during out stay was pleasant, friendly, attentive and helpful: we really couldn't fault the service at all. Check-in was quick and simple and our luxury room was extremely... More 

Was this review helpful? Yes 3
Palm Springs, California
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sofitel a couple of years ago because we had an early flight out of Heathrow airport the next morning. We very much enjoyed our stay and were looking forward to the same experience on our trip recently. We were disappointed to see that it doesn't seem that the property is being maintained to the standard that... More 

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Plymouth, UK
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked 2 rooms for an overnight stay before flying from terminal 5, I always worry before arriving that the children will be in a room on another floor however a quick email to the hotel before arriving guaranteed adjoining rooms. Both the twin and the king room were well appointed with everything you need for an overnight stay, including... More 

Was this review helpful? Yes 2
Pickering, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

As the only hotel actually attached to LHR, Terminal 5, this hotel is popular with travellers without their own cars. It means you can travel to the hotel and then walk to the terminal. Extremely convenient. Unfortunately, that's about the only advantage to staying here. We upgraded our standard room to one TWO levels higher, only to find the room... More 

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Hotel Review Summarization

What travelers say

  • Airport hotel(58)
  • Room service(31)
  • Very nice(20)
  • Early flight(19)
  • Car park(14)
  • Comfortable bed(11)
  • Other terminals(9)
  • Early morning flight(8)
  • Great location(5)
  • Reception staff(4)
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