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Hilton Garden Inn London Heathrow Airport

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Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)
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Hilton Garden Inn London Heathrow Airport
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Hilton Garden Inn London Heathrow Airport
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225 reviews from our community

Traveler rating
    88
    104
    27
    5
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Top Contributor
83 reviews 83 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed one night with young family and to be honest it was a pleasure. Nice lobby and staff pleasant at reception. Good restaurant and food. Busy bar and large lounge are in foyer. Breakfast good and plenty of it! Rooms quiet and comfortable. The attraction of being so close to the Airport and its unique location for plane spotting made... More 

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Waterlooville, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My partner & I stayed here for 2 nights 27th-30th April, and it was an OK stay, but that's as good as it got. On arrival, I was looking forward to a nice bath - the bath was shallow, there were another person's body hairs in the baths, the bath towels were rough and past their best, and there were... More 

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Cambridge, United Kingdom
Top Contributor
67 reviews 67 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Easy to get to from nearby underground station at Harron Cross, and useful airport hoppa bus to terminals 4 & 5. Rooms and bathroom fine, no airport noise, good bar and restaurant which is necessary as nothing nearby. All reasonably priced, good customer service.

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Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear swimblet Thank you for taking the time to leave a review on TripAdvisor. It's really good to get such positive feedback and it would be good to know what we could have done differently to achieve the 5/5 that we all strive for. Once again thank you More 

Liverpool, United Kingdom
Top Contributor
1,171 reviews 1,171 reviews
90 hotel reviews
402 helpful votes 402 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great airport hotel with everything you could need before your Heathrow flight Comfortable, functioning clean rooms allowed us to sleep very soundly. Great quality bed linen. Bathroom was immaculately clean. Reasonably priced Great location Staff were fantastic Would recommend

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Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear SarahCorell Thank you for taking the time to leave a review on TripAdvisor. It's really good to hear that you found the hotel and our facilities to your liking and it would be great to welcome you back to the hotel in the near future. More 

Manhattan
Top Contributor
55 reviews 55 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Docked a * just because Wifi didn't work on my night there. At check-in I overheard a lady on the counter telling another customer that wifi was very slow that day. It never worked for me and later at night the wifi signal went away altogether. Other than that - convenient hotel. Approx equivalent to five NY city blocks to... More 

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Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear AksNYC Thank you for taking the time to leave a review on TripAdvisor. I'm sorry that you experienced difficulties with our Wi-Fi during your stay and we truly understand the need for people to stay connected these days. I hope it would not stop you choosing our hotel in the future. More 

Clarksville, VA, United States
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is clean and warm, very solid hgi. Diamond reviewer. The hgi website says you can catch the hotel hopper bus for 5£ but my arrival at 9:30pm was after the last bus from the AA/Usair terminal....well the cab necessitated by that was 30£ so keep that round trip in mind if you are laying over at hgi since the... More 

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Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear Joey H Thank you for taking the time to leave a review on TripAdvisor. Please note that we are 2 minutes walk from Hatton Cross tube station which is only 1 or 2 stops from Heathrow depending on which terminal you are using. More 

Stroud, United Kingdom
Top Contributor
157 reviews 157 reviews
148 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had previously stayed at the Hilton Garden Inn Heathrow when it was a Jurys Inn. It is extremely convenient for Terminal 4. Now it has had a makeover and become a Hilton Garden Inn and really very little has changed. The rooms are very pleasant and have everything required, the bar downstairs is decent enough and not too highly... More 

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Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear MrHandBaggageOnly Thank you for taking the time to leave a review on TripAdvisor and thank you for pointing out so many of our attributes. We would like to welcome you back to the hotel in the near future. More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for 2 nights. I had some trouble locating the hotel from the tube station as a) the name of the street on the directions doesn't match the street sign and b) the hotel isn't easily visible. But once I began walking in the right direction, I could see how close it was:-) The staff were efficient and... More 

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Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear kmbh Thank you for taking the time to leave such a detailed review on TripAdvisor. We really appreciate your feedback and look forward to welcoming you back to the hotel in the near future. More 

Townshend, Vermont
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff at this hotel were really great. I had a problem with my booking (my own fault, not theirs) and they went out of their way to help me sort it out. So, great service. The rooms are pleasant, clean with nice amenities and the gym, business centre and lobby all good. The room did not have the best... More 

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Adelaide, Australia
Top Contributor
83 reviews 83 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is your standard Hilton Garden Inn. Good service and clean rooms. Unless you want to pay £140++ pounds per night, this is a great option if you need to be close to LHR. I found it very easy to catch the tude 1 stop to the hotel. The Hoppa bus is also an option. The hotel is 5 min... More 

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