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Hilton Garden Inn London Heathrow Airport

Certificate of Excellence
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Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)
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Hilton Garden Inn London Heathrow Airport
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439 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
16 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stopped here before a flight to Vancouver. It was great not having to get up as early. The hotel is really close to terminals 1,2,3 and a short bus ride on the hoppa which I have to say is ridiculously overpriced for a short journey. The restaurant was really nice for an evening meal. We didn't have breakfast as... More 

Was this review helpful? Yes 1
Bogota, Colombia
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Very convenientely located. Easy access from and to airport. Clean and comfortable. Not a lot to do outside the hotel, but they have a good restraurant, a fitness center, and a coffee shop. Enough to spend the night.

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Birmingham, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed yesterday NEW

We booked the hotel because of its close proximity to the airport. As we would arrive quite late in the evening after a long flight from Singapore, we wanted a good night rest before we proceed our journey to the London on the following morning. The taxi ride to the hotel from Terminal 4 took less than 10 minutes and... More 

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Chester, United Kingdom
4 of 5 stars Reviewed yesterday NEW

Excellent location for Heathrow and surrounding business areas with pedestrian access to Hatton Cross Tube and bus station. Easy parking on site though a little on the expensive side. Planes seem to skim past the windows when landing but little or no noise in room.

Review collected in partnership with Hilton Garden Inn

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Oxford, United Kingdom
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I really liked this hotel. It was clean, modern and comfortable. Rooms were very quiet despite being super close to the airport. The gym is good - had sufficient treadmills, free weights and a machine and water/towels freely provided. Room was comfortable. Note that there are free local buses running around Heathrow Airport - use google to check the numbers.... More 

Was this review helpful? Yes 2
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have been staying here consistently from May and have to say I am very happy with this hotel. Good, clean and modern rooms, great breakfast and dinner, although dinner service can be slow sometimes and comfortable bar and lounge area. Easily located in Heathrow, it's only about 1 minute walk from Hatton Cross station straight into London on the Piccadily... More 

Was this review helpful? Yes 1
Rochester, ny
1 review
3 of 5 stars Reviewed 2 days ago NEW

Used this brand based on reputation and location near Heathrow, but was not impressed. Found it to be dark throughout. Staff not particularly helpful: eg no one staffing coffee kiosk in lobby, no explanation of using key card to turn lights on, no towels in bathroom, etc. Shower controls were complicated with no explanation or diagram provided. Every senior traveler's... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Dartmouth, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Had clean comfortable rooms. No aircraft noise. Got a good nights sleep. They need more staff in the Bar/ restaurant. Had to go hunting for someone to take food/ drink order. Service was quite slow. The food is ok, nothing special. Thought it was expensive for quality.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Let's be positive - the room I had was well insulated from exterior noise, even though it was by a busy main road and the landing runway. The location is great, a 5 minute walk from Hatton Cross Tube (if you pay for the Hoppa Bus, you're mad - the tube is more frequent and cheaper!). The wifi is free... More 

Was this review helpful? Yes 1
Kris F, Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear smckane, Thank you for taking the time to leave a response on TripAdvisor. We are glad that you appreciated the location of our hotel. I am sorry about the service you received from the staff and I will ensure my relevant managers allow for additional training with their teams. Thank you for taking the time to leave feedback. More 

raleigh, nc
Level Contributor
61 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Review is based on comparing hotel to other airport transit hotels. We had a pleasant stay and booked using 40k hilton honors points to make an early morning flight home from LHR. Pros: - Room was clean - It's really neat to get a view of airplanes landing and the higher the floor, the better. The front desk shared those... More 

Was this review helpful? Yes 1
Kris F, Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Dear paletexan, Thank you for taking the time to leave a review on TripAdvisor. We appreciate guests leaving feedback to assist other travellers. More 

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